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Veeam Backup & Replication includes several built-in credentials:

 

  • Helper appliance credentials
  • Tenant-side network extension appliance credentials
  • Provider-side network extension appliance credentials
  • Azure helper appliance credentials

 

 

I understand that the documentation recommends changing the Azure helper appliance credentials before deploying Azure helpers.

However, I would like to change all four built-in passwords (for security and compliance reasons), even though I’m not using Azure or Cloud Connect helpers.

 

Is it supported and safe to change these built-in credentials (in the Credentials Manager), or could this cause issues with helper appliance deployment or communication?

From my understanding it’s not only supported, it is recommended. You can change those credentials and future deployments will use the updated credentials.


Hi ​@dario72 -

You are correct...the Azure section of the User Guide does recommend changing the credentials there for the helper...but no where did I see anything for the other helper appliances. If I had to guess, I would think it would be fine, but if you do have any out in your environment, you’d need to redeploy them. But, since it’s not documented anywere, I recommend either getting with Support to be sure, or ping the PMs in the Forums.

Best.