Changing all built-in appliance credentials (WIM) — allowed or risky?

Question

Veeam Backup & Replication includes several built-in credentials:

Helper appliance credentials
Tenant-side network extension appliance credentials
Provider-side network extension appliance credentials
Azure helper appliance credentials

I understand that the documentation recommends changing the Azure helper appliance credentials before deploying Azure helpers.

However, I would like to change all four built-in passwords (for security and compliance reasons), even though I’m not using Azure or Cloud Connect helpers.

Is it supported and safe to change these built-in credentials (in the Credentials Manager), or could this cause issues with helper appliance deployment or communication?

coolsport00 · Accepted Answer

Hi ​@dario72-You are correct...the Azure section of the User Guide does recommend changing the credentials there for the helper...but no where did I see anything for the other helper appliances. If I had to guess, I would think it would be fine, but if you do have any out in your environment, you’d need to redeploy them. But, since it’s not documented anywere, I recommend either getting with Support to be sure, or ping the PMs in the Forums.Best.

Tommy O'Shea · Answer

From my understanding it’s not only supported, it is recommended. You can change those credentials and future deployments will use the updated credentials.

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