Hi all
i have Problem to Connect Veeam to SharePoint Server to Restore Collection Site !
i have Microsoft Hyper-V Are content:
Windwows Server 2016 is Domain Conttrol and windows server 2016 is sharepoint 2016
and Windows Server 2016 is Sql 2017 and veeam Server 9.5 u4 hosting at windows server 2016
when i try to restore site collection appear falied to connect sharepoint server
Could you perhaps provide the details from the log file? It should be in the ProgramData\Veeam\Backup\SharePointExplorer\Logs folder.
Hi,
Check your logs for information and I’d suggest opening a ticket with Veeam if you’re having issues:
hi all
thx you for interesting
this is logs:
12/14/2020 1:14:56 PM 1 (1864) Server: VMSRV (CPUs: 3, RAM: 3.0 GB)
12/14/2020 1:14:56 PM 1 (1864) OS: Microsoft Windows NT 10.0.14393.0 (x64)
12/14/2020 1:14:56 PM 1 (1864) UTC Date & Time: 12/14/2020 11:14:56 AM
12/14/2020 1:14:56 PM 1 (1864) Timezone: (UTC+02:00) Cairo
12/14/2020 1:14:56 PM 1 (1864) Daylight: Egypt Standard Time
12/14/2020 1:14:56 PM 1 (1864) Account: DELL\VMADMIN
12/14/2020 1:14:56 PM 1 (1864) Log level: Default
12/14/2020 1:14:56 PM 1 (1864) ================================================================================
12/14/2020 1:14:56 PM 1 (1864) Veeam.SharePoint.Explorer.exe: Version=9.6.4.1090
12/14/2020 1:14:56 PM 1 (1864) Command line parameters:
12/14/2020 1:14:56 PM 1 (1864) /VBRSession=79c9ad2f-203a-4f30-a151-54c077048070
12/14/2020 1:14:56 PM 1 (1864) /VBRSessionName=VESP DBSRV
12/14/2020 1:14:56 PM 1 (1864) /VBRColorTheme=1
12/14/2020 1:14:58 PM 1 (1864) Loading restore config: (C:\Users\VMADMIN\AppData\Local\Veeam\Backup\SharePointExplorer]...
12/14/2020 1:15:01 PM 1 (1864) VeeamMountSvc version 9.5.4.2866 detected.
12/14/2020 1:15:01 PM 1 (1864) VeeamMountSvc is running.
12/14/2020 1:15:01 PM 1 (1864) Enabling integration with Veeam Backup and Replication...
12/14/2020 1:15:02 PM 1 (1864) Session specification:
12/14/2020 1:15:02 PM 1 (1864) Restore point ID: 49a46910-c8a5-4112-b399-552515af39a5
12/14/2020 1:15:02 PM 1 (1864) Virtual machine name: DBSRV
12/14/2020 1:15:02 PM 1 (1864) Backup creation time: 12/14/2020 1:02:56 PM
12/14/2020 1:15:02 PM 1 (1864) Requesting time zone information from backup service...
12/14/2020 1:15:02 PM 1 (1864) Time zone obtained: (UTC+02:00) Cairo
12/14/2020 1:15:02 PM 1 (1864) Initializing license information...
12/14/2020 1:15:02 PM 1 (1864) Product edition obtained: Veeam Backup and Replication - EnterprisePlus
12/14/2020 1:15:02 PM 9 (5420) Validating SQL Server connection settings...
12/14/2020 1:15:02 PM 9 (5420) Connecting to SQL Server VMSRV\VEEAMSQL2016 using Windows authentication (user name: DELL\VMADMIN)...
12/14/2020 1:15:02 PM 9 (5420) Resolving account DELL\VMADMIN...
12/14/2020 1:15:02 PM 9 (5420) S-1-5-21-3944898819-3332038804-2619902532-1610
12/14/2020 1:15:03 PM 9 (5420) Resolving account DELL\VMADMIN...
12/14/2020 1:15:03 PM 9 (5420) S-1-5-21-3944898819-3332038804-2619902532-1610
12/14/2020 1:15:03 PM 11 (6072) Loading SharePoint schemas (forced)...
12/14/2020 1:15:03 PM 11 (6072) Finding nearest SharePoint restore point for: 49a46910-c8a5-4112-b399-552515af39a5...
12/14/2020 1:15:03 PM 11 (6072) Nearest SharePoint restore point: d0bdd9d3-3884-47b3-81a5-ea6cf637c74d
12/14/2020 1:15:31 PM 11 (6072) mounted successfully (00:00:28.3527043).
12/14/2020 1:15:31 PM 11 (6072) Getting Microsoft SharePoint Server database details from FLR session...
12/14/2020 1:15:44 PM 11 (6072) SharePoint extensions root path: C:\VeeamFLR\SPSRV_0311c300\Volume2\Program Files\Common Files\Microsoft Shared\Web Server Extensions
12/14/2020 1:15:44 PM 11 (6072) SharePoint default LCID: 1033
12/14/2020 1:15:44 PM 11 (6072) Mount path: C:\VeeamFLR\SPSRV_0311c300
12/14/2020 1:15:44 PM 11 (6072) Mounted site ID: 00000000-0000-0000-0000-000000000000
12/14/2020 1:15:44 PM 11 (6072) Mounted site URL:
12/14/2020 1:15:44 PM 11 (6072) Found SharePoint Web Server Extensions folder: C:\VeeamFLR\SPSRV_0311c300\Volume2\Program Files\Common Files\Microsoft Shared\Web Server Extensions (LCID: 1033)
12/14/2020 1:15:44 PM 11 (6072) SharePoint schema collection started
12/14/2020 1:15:44 PM 11 (6072) Retrieving SharePoint schemas from folder: C:\VeeamFLR\SPSRV_0311c300\Volume2\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14...
12/14/2020 1:15:44 PM 11 (6072) Retrieving SharePoint common fields schema...
12/14/2020 1:15:45 PM 11 (6072) Retrieving SharePoint schema global types...
12/14/2020 1:15:45 PM 11 (6072) Retrieving SharePoint lists schemas...
12/14/2020 1:16:15 PM 11 (6072) Retrieving SharePoint content types schema...
12/14/2020 1:16:18 PM 11 (6072) Retrieving SharePoint schemas from folder: C:\VeeamFLR\SPSRV_0311c300\Volume2\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15...
12/14/2020 1:16:18 PM 11 (6072) Warning: Web templates path not found: C:\VeeamFLR\SPSRV_0311c300\Volume2\Program Files\Common Files\Microsoft Shared\Web Server Extensions\15\TEMPLATE\1033\XML
12/14/2020 1:16:18 PM 11 (6072) Retrieving SharePoint schemas from folder: C:\VeeamFLR\SPSRV_0311c300\Volume2\Program Files\Common Files\Microsoft Shared\Web Server Extensions\16...
12/14/2020 1:16:19 PM 11 (6072) Retrieving SharePoint common fields schema...
12/14/2020 1:16:19 PM 11 (6072) Retrieving SharePoint schema global types...
12/14/2020 1:16:19 PM 11 (6072) Retrieving SharePoint lists schemas...
12/14/2020 1:16:58 PM 11 (6072) Retrieving SharePoint content types schema...
12/14/2020 1:17:03 PM 11 (6072) Retrieving resources...
Could you perhaps provide the details from the log file? It should be in the ProgramData\Veeam\Backup\SharePointExplorer\Logs folder.
12/14/2020 1:17:24 PM 11 (6072) Database primary file: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf
12/14/2020 1:17:24 PM 11 (6072) Secondary database file: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content_log.ldf
12/14/2020 1:17:24 PM 11 (6072) Mount path: C:\VeeamFLR\DBSRV_b8366b56
12/14/2020 1:17:24 PM 11 (6072) Mounted site ID: 25768be6-6a0d-48c6-be35-b48d3cc1284f
12/14/2020 1:17:24 PM 11 (6072) Mounted site URL: http://internal.dell.sv/departments/CSS
12/14/2020 1:17:24 PM 1 (1864) Request to keep permanent mount (ID: b8366b56-792e-4c64-be7d-4f37af5087fd) sent to Veeam Backup and Replication
12/14/2020 1:17:24 PM 1 (1864) Requesting service providers...
12/14/2020 1:17:24 PM 1 (1864) successfully completed
12/14/2020 1:17:24 PM 11 (6072) Preparing to attach database...
12/14/2020 1:17:24 PM 11 (6072) Connecting to SQL Server VMSRV\VEEAMSQL2016 using Windows authentication (user name: DELL\VMADMIN)...
12/14/2020 1:17:24 PM 11 (6072) Preparing database for attachment: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf...
12/14/2020 1:17:24 PM 11 (6072) Granting user NT AUTHORITY\SYSTEM access to file: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf...
12/14/2020 1:17:24 PM 11 (6072) Access to file has been successfully granted: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf
12/14/2020 1:17:24 PM 11 (6072) Granting user NT AUTHORITY\SYSTEM access to file: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content_log.ldf...
12/14/2020 1:17:24 PM 11 (6072) Access to file has been successfully granted: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content_log.ldf
12/14/2020 1:17:24 PM 11 (6072) Database successfully prepared for attachment: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf
12/14/2020 1:17:24 PM 11 (6072) Opening database...
12/14/2020 1:17:24 PM 11 (6072) Microsoft SQL Server 2016 instance: VMSRV\VEEAMSQL2016 (version: 852)
12/14/2020 1:17:24 PM 11 (6072) Database: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf (version: 852)
12/14/2020 1:17:24 PM 11 (6072) Attaching database DB_Internal_Content.mdf...
12/14/2020 1:17:25 PM 11 (6072) Database attached successfully
12/14/2020 1:17:25 PM 11 (6072) Checking SharePoint version...
12/14/2020 1:17:25 PM 11 (6072) Connecting to SQL Server VMSRV\VEEAMSQL2016 using Windows authentication (user name: DELL\VMADMIN)...
12/14/2020 1:17:25 PM 11 (6072) SharePoint 2016 detected
12/14/2020 1:17:54 PM 11 (6072) Database loaded
12/14/2020 1:17:54 PM 11 (6072) The database successfully opened (name: VeeamTmp20201214131724796).
12/14/2020 1:17:54 PM 11 (6072) Trying to find mount for file path: 'C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf'...
12/14/2020 1:17:54 PM 11 (6072) Mount detected (ID: b8366b56-792e-4c64-be7d-4f37af5087fd).
12/14/2020 1:17:54 PM 1 (1864) Opening local databases...
12/14/2020 1:18:05 PM 15 (2612) Checking if database contains unknown lists...
12/14/2020 1:20:23 PM 18 (5524) Start loading items...
12/14/2020 1:20:23 PM 18 (5524) 0 item(s) loaded.
12/14/2020 1:20:24 PM 18 (5524) Start loading items...
12/14/2020 1:20:24 PM 18 (5524) 0 item(s) loaded.
12/14/2020 1:21:45 PM 11 (6072) Closing database: C:\VeeamFLR\DBSRV_b8366b56\Volume1\Program Files\Microsoft SQL Server\MSSQL13.MSSQLSERVER\MSSQL\DATA\DB_Internal_Content.mdf...
12/14/2020 1:21:45 PM 11 (6072) Connecting to SQL Server VMSRV\VEEAMSQL2016 using Windows authentication (user name: DELL\VMADMIN)...
12/14/2020 1:21:45 PM 11 (6072) Detaching database...
12/14/2020 1:21:46 PM 11 (6072) Unmounting (ID: b8366b56-792e-4c64-be7d-4f37af5087fd)...
12/14/2020 1:21:51 PM 11 (6072) Unmounted successfully
12/14/2020 1:21:51 PM 1 (1864) Closing Veeam Explorer for Microsoft SharePoint...
Hi,
There’s nothing wrong I can see immediately visible within the logs. Can you confirm if there are any other logs and that the comment section hasn’t truncated the logs?
Agreed, the logs look fine - no errors mentioned. Did you try opening a support ticket with Veeam? The instructions can be found here: https://www.veeam.com/kb1771
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