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Backup Configuration job warning after upgrade to VBR12 RTM

  • January 31, 2023
  • 38 comments
  • 10539 views

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38 comments

regnor
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  • Veeam MVP
  • February 18, 2023

I just did update my lab from RTM to GA, and the warning no longer appears. So solved in my case.


  • New Here
  • March 7, 2023

I am receiving the “Failed to connect to AWS plug-in” warning even though I upgraded using the GA ISO. I am on build 12.0.0.1420.

In version 12.0.0.1420 I also have this warning.


Mildur
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  • Influencer
  • March 7, 2023

Hello

 

If you still see the warning, you can uninstall the aws plugin on your backup server. A new plugin version will soon be provided with the new version of Veeam Backup for AWS.

Best,

Fabian


  • New Here
  • April 14, 2023

Just wanted to mention that this issue is being encountered with a client of mine that was upgraded to the v12 GA release.  Looking at manually running the plug-in installers over again from the install media and seeing if that does the trick.


  • New Here
  • April 17, 2023

Same here. Build 12.0.0 1420 P20230223

Unfortunately, I’m not able to uninstall AWS-Plugin:

“C:\ProgramData\Veeam\Veeam.Uninstaller.exe
Auf das angegebene Gerät bzw. den Pfad oder die Datei kann nicht zugegriffen werden. Sie verfügen ggf. nicht über ausreichende Berechtigungen, um auf das Element zugreifen zu können.”

 


Mildur
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  • Influencer
  • April 17, 2023

Hi Lennart

 

Please update the AWS plugin to the newest version (12.0.6.956). You can download the plugin on our download page
https://www.veeam.com/backup-replication-vcp-download.html.

 

Best,

Fabian


  • New Here
  • April 21, 2023

I am getting the “Warning Failed to connect to AWS plug-in” and “Warning Failed to connect to GCP plug-in” error from my Configuration Backup job too.

I am on:

 

This server was an in-place upgrade from V11.

I did not/do not have the AWS or GCP plugins installed.


dips
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  • On the path to Greatness
  • April 22, 2023

I am getting the “Warning Failed to connect to AWS plug-in” and “Warning Failed to connect to GCP plug-in” error from my Configuration Backup job too.

I am on:

 

This server was an in-place upgrade from V11.

I did not/do not have the AWS or GCP plugins installed.

Hi @clowg have you tried installing the AWS and GCP plugins?


  • New Here
  • April 23, 2023

No I havent - I don’t need them.

Are you saying you HAVE TO install them to get rid of this error in the log?


Mildur
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  • Influencer
  • April 24, 2023

You can also update to the newest patch and check again if you see the error. We solved over 100 known issues with that patch.

https://www.veeam.com/kb4420


  • New Here
  • April 27, 2023

I installed the latest patch release, and am still getting the errors in the Config Backup job log:

 

27/04/2023 10:00:31 AM Warning Failed to connect to AWS plug-in: Failed to login to platform service: No connection could be made because the target machine actively refused it X.X.X.X:9402


27/04/2023 10:00:26 AM Warning Failed to connect to GCP plug-in: Failed to login to platform service: No connection could be made because the target machine actively refused it X.X.X.X:9403


  • New Here
  • May 14, 2023

Found the result AWS Service was not running on the Server


  • New Here
  • May 14, 2023

I found that after another reboot of the VBR 12 server the AWS & GCP errors have gone away :)