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After upgrade to V12 and DB migration to Postgresql get error when trying to show job report

C
Userlevel 1
  • CRDP
  • Not a newbie anymore
  • 1 comment

Good day

Have anyone perhaps had this problem that I am experiencing now post upgrade to V12.1 and migrating DB to PostgreSQL 15.5-1.

DB migration showed all tasks successful.

When trying to open any job report it gives this error

“invalid XML content”

 

Thanks

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Best answer by coolsport00 24 January 2024, 02:33

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11 comments

dips
Userlevel 7
Badge +7

Hey @CRDP 

Welcome to the Community! 

I came across this https://www.veeam.com/kb4473 which says to upgrade to version 15.3 but you are using 15.5. 

I’d log a support case with Veeam Support in this instance. 

Dipen N. K. | IT Security Specialist | Veeam Legend 2022 - 2023 | www.dipen.co.uk
coolsport00
Userlevel 7
Badge +17

Hi @CRDP -

Agree here with @dips here...I’d log a case. This may be a new bug. Another additional option I recommend is to post on the Forums after you open a case to make the PMs aware. 

Keep us posted on the solution.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
L

I am also interested on the solution :) 

coolsport00
Userlevel 7
Badge +17

Hi @CRDP -

In the newly released update to v12.1, the Release Notes state the new update/patch fixes this “invalid XML content” bug.
 

v12.1 Patch Release Notes

If you install this new patch, your error should go away. Can you update and confirm this is so, please?

Thank you.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
L

Hi @coolsport00, 

thank you very much for providing the update news.

I have just installed the patch and the job reports error has been fixed! 

Best regards

coolsport00
Userlevel 7
Badge +17

Great to hear @LargeAverell ! 

If my last comment was what resolved this for you, please mark as "best answer".

Thank you. 

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
L

maybe this has to be done by the topic creator? I am not able to mark posts.

coolsport00
Userlevel 7
Badge +17

Yep... Apologies. That is correct 😊

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
coolsport00
Userlevel 7
Badge +17

Hi @CRDP - did you get a chance to update your environment to the new 12.1 CU1 patch? I just want to confirm it also fixes your XML error.

Thank you.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
C
Userlevel 1

Good day all

Thanks for the help and suggestions.

Yes problem is now resolved post patch upgrade.

Regards

coolsport00
Userlevel 7
Badge +17

Awesome...glad to hear @CRDP 

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00

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