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After upgrade to V12 and DB migration to Postgresql get error when trying to show job report

  • January 11, 2024
  • 11 comments
  • 1083 views
C
  • CRDP
  • Not a newbie anymore

Good day

Have anyone perhaps had this problem that I am experiencing now post upgrade to V12.1 and migrating DB to PostgreSQL 15.5-1.

DB migration showed all tasks successful.

When trying to open any job report it gives this error

“invalid XML content”

 

Thanks

Best answer by coolsport00

Hi @CRDP -

In the newly released update to v12.1, the Release Notes state the new update/patch fixes this “invalid XML content” bug.
 

v12.1 Patch Release Notes

If you install this new patch, your error should go away. Can you update and confirm this is so, please?

Thank you.

    Chris.Childerhose
    Madi.Cristil
    leduardoserrano

    11 comments

    dips
    Forum|alt.badge.img+7
    • dips
    • On the path to Greatness
    • January 11, 2024

    Hey @CRDP 

    Welcome to the Community! 

    I came across this https://www.veeam.com/kb4473 which says to upgrade to version 15.3 but you are using 15.5. 

    I’d log a support case with Veeam Support in this instance. 

    Dipen N. K. | IT Security Specialist | Veeam Legend 2022 - 2025 | Cyber Security Space VUG Leader
    Chris.Childerhose
    leduardoserrano
    C
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • January 11, 2024

    Hi @CRDP -

    Agree here with @dips here...I’d log a case. This may be a new bug. Another additional option I recommend is to post on the Forums after you open a case to make the PMs aware. 

    Keep us posted on the solution.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    Chris.Childerhose
    dips
    C
    L
    • LargeAverell
    • New Here
    • January 11, 2024

    I am also interested on the solution :) 

    dloseke
    leduardoserrano
    C
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • Answer
    • January 24, 2024

    Hi @CRDP -

    In the newly released update to v12.1, the Release Notes state the new update/patch fixes this “invalid XML content” bug.
     

    v12.1 Patch Release Notes

    If you install this new patch, your error should go away. Can you update and confirm this is so, please?

    Thank you.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    L
    C
    L
    • LargeAverell
    • New Here
    • January 24, 2024

    Hi @coolsport00, 

    thank you very much for providing the update news.

    I have just installed the patch and the job reports error has been fixed! 

    Best regards

    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • January 24, 2024

    Great to hear @LargeAverell ! 

    If my last comment was what resolved this for you, please mark as "best answer".

    Thank you. 

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    L
    • LargeAverell
    • New Here
    • January 24, 2024

    maybe this has to be done by the topic creator? I am not able to mark posts.

    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • January 24, 2024

    Yep... Apologies. That is correct 😊

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    L
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • January 25, 2024

    Hi @CRDP - did you get a chance to update your environment to the new 12.1 CU1 patch? I just want to confirm it also fixes your XML error.

    Thank you.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    C
    C
    • CRDP
    • Author
    • Not a newbie anymore
    • January 28, 2024

    Good day all

    Thanks for the help and suggestions.

    Yes problem is now resolved post patch upgrade.

    Regards

    coolsport00
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • January 28, 2024

    Awesome...glad to hear @CRDP 

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
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