I enrolled in a Veeam 13 subscription course, but the lab setup instructions appear to be based on a 2023 recording and an older ESXi licensing model. Because of that, the setup options shown in the course no longer work as presented, which makes it difficult or impossible to complete the home lab as expected. On top of that, I can clearly see the training is v12 = false advertising.
The reason for the failure comes when I install VCSA. The error shows the license used in ESXi is invalid however I followed the instructions in the training and the instructor downloaded the same software as I. Conclusion is the material and training is old but sold as some new amazing thing.
I contacted support by email, used the chatbot, and reviewed the help section, but I have still not received a response after 78 hours.
My concern is not just the delay in support, but that this course is still being sold even though the lab guidance appears outdated. At minimum, this should be clearly disclosed before purchase, and ideally the course should be updated or buyers offered corrected lab instructions. I’m sharing this so other customers are aware before spending money on training that may no longer match the current platform requirements.
