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DR Restore failed..

  • June 23, 2025
  • 1 comment
  • 55 views

We are running a Kasten K10 v7.5.3, using NFS service as export profile. Giving correct location profile and passphrase, I’m able to see all DR restore points but when I click on Start Restore:

the aggregate API’s logs says:
 

{"File":"kasten.io/k10/kio/aggapi/dr_informer.go","Function":"kasten.io/k10/kio/aggapi.handleEvents","Line":141,"cluster_name":"dba25af0-cdef-43d3-9ed5-c23d610e806c","error":{"message":"Failed to resolve resource","function":"kasten.io/k10/kio/exec/phases/phase.RunK10DRRestore","linenumber":94,"file":"kasten.io/k10/kio/exec/phases/phase/dr_restore.go:94","cause":{"message":"Failed to get KastenDRReview","function":"kasten.io/k10/kio/exec/phases/phase.resolveSpecAsArgs","linenumber":682,"file":"kasten.io/k10/kio/exec/phases/phase/dr_restore.go:682","cause":{"message":"the server is currently unable to handle the request (get kastendrreviews.dr.kio.kasten.io kasten-dr-review-bff)"}}},"hostname":"aggregatedapis-svc-6c84b74d4d-k78lb","level":"error","msg":"Failed to run restore","time":"2025-06-20T14:00:21.452Z","version":"7.5.3"}

I0620 14:00:21.469781 1 requestheader_controller.go:172] Starting RequestHeaderAuthRequestController

I0620 14:00:21.469801 1 shared_informer.go:313] Waiting for caches to sync for RequestHeaderAuthRequestController

I0620 14:00:21.469822 1 configmap_cafile_content.go:205] "Starting controller" name="client-ca::kube-system::extension-apiserver-authentication::client-ca-file"

I0620 14:00:21.469830 1 shared_informer.go:313] Waiting for caches to sync for client-ca::kube-system::extension-apiserver-authentication::client-ca-file

I0620 14:00:21.469849 1 configmap_cafile_content.go:205] "Starting controller" name="client-ca::kube-system::extension-apiserver-authentication::requestheader-client-ca-file"

I0620 14:00:21.469856 1 shared_informer.go:313] Waiting for caches to sync for client-ca::kube-system::extension-apiserver-authentication::requestheader-client-ca-file

I0620 14:00:21.469884 1 dynamic_serving_content.go:135] "Starting controller" name="serving-cert::/tmp/apiserver.local.config/certificates/apiserver.crt::/tmp/apiserver.local.config/certificates/apiserver.key"

I0620 14:00:21.469971 1 secure_serving.go:213] Serving securely on [::]:10250

I0620 14:00:21.470012 1 tlsconfig.go:243] "Starting DynamicServingCertificateController"

I0620 14:00:21.573186 1 shared_informer.go:320] Caches are synced for client-ca::kube-system::extension-apiserver-authentication::requestheader-client-ca-file

I0620 14:00:21.573737 1 shared_informer.go:320] Caches are synced for RequestHeaderAuthRequestController

I0620 14:00:21.573795 1 shared_informer.go:320] Caches are synced for client-ca::kube-system::extension-apiserver-authentication::client-ca-file


Do you have any advice?

Thanks in advance

1 comment

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  • Comes here often
  • July 30, 2025

Please create a veeam support ticket. To properly investigate this issue and provide you with a comprehensive solution, we need to analyze the complete set of logs and review your environment configuration.

Once you've created the service request, our team will prioritize the investigation and work with you to resolve this issue.