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Windows Stand Alone Back Up Failures

S
Userlevel 1

I had the Windows Stand Alone version installed on my Windows 10 PC. The external hard drive it was backing up to failed. I purchased a new external hard drive and had to reinstall the Veeam software. Now backups fail indicating an application error. There are no other details and no log files are being created. Any suggestions on getting backups up and running again would be appreciated. 

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Best answer by coolsport00 30 January 2024, 17:43

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18 comments

coolsport00
Userlevel 7
Badge +17

So, you were/are running the Standalone Veeam Windows Agent, I presume? Your OS was/is fine, but the secondary drive needed replaced is all? There should be a log folder in: C:\ProgramData\Veeam\Endpoint. Look there to see if any logs tell you anything more definitive.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
coolsport00
Userlevel 7
Badge +17

Another option you could try is uninstall VAW again, and manually remove any folders left behind in C:\Program Files , C:\Program Files (x86) , and C:\ProgramData. Then, reinstall VAW, create a backup job and see if it runs successfully.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
MarkBoothman
Userlevel 7
Badge +6

Have you edited the job and verified that the backup location path exists?

VMCA2022 | VMCE2021 | Veeam Legend | Twitter: @Boothy71
S
Userlevel 1

Have you edited the job and verified that the backup location path exists?

Yes, multiple times. I have also deleted the job entirely and recreated it. 

dloseke
Userlevel 7
Badge +6

If you could get the logs as Shane noted above, that would be helpful in isolating the error.

Derek M. Loseke, Senior Systems Engineer | Veeam Legend 2022-2023 | VMSP/VMTSP | VCP6-DCV | VSP/VTSP | CCNA | https://technotesanddadjokes.com | @dloseke
MarkBoothman
Userlevel 7
Badge +6

Does the backup of an individual file work?

If you have re-installed the agent it may be worth resetting the DB as well if you haven’t already done so.

https://www.veeam.com/kb2335

VMCA2022 | VMCE2021 | Veeam Legend | Twitter: @Boothy71
S
Userlevel 1

Another option you could try is uninstall VAW again, and manually remove any folders left behind in C:\Program Files , C:\Program Files (x86) , and C:\ProgramData. Then, reinstall VAW, create a backup job and see if it runs successfully.

Tried this and got the same errors but was able to locate the log files at C:\ProgramData\Veeam\Endpoint but there are a lot of them. Is there a specific place I should start? 

MarkBoothman
Userlevel 7
Badge +6

@Steve Blair  easiest way is to open the folder sort on date/time and then run the job. 

The job logs should be the newest ones.

VMCA2022 | VMCE2021 | Veeam Legend | Twitter: @Boothy71
S
Userlevel 1

@coolsport00 Hello, I see four log files that were generated but I am not seeing anything that stands out, but that is like because Im not sure what to look for. Here is the output from the Job.VeaamEndpointBackup.log File:
 


===================================================================
Starting new log
Log has been started by 'Steve-Optiplex3040\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [3416], SessionId: [0]
UTC Time: [1/5/2024 1:54:23 AM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [startbackupjob owner=[vbsvc] Normal faef1c3e-f84f-41af-aa29-3456a00ee0e4 a718019d-8d06-4092-948a-a28ee732ea21]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[04.01.2024 18:54:23] <01> Info     [FIReconnectsManager] Persistent reconnects are switched on
[04.01.2024 18:54:23] <01> Info     ------- Veeam Agent Job Started -------
[04.01.2024 18:54:23] <01> Info     Creating job process lock (faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[04.01.2024 18:54:23] <01> Info     Creating job process lock (Lock_faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[04.01.2024 18:54:23] <01> Info         Job event 'vaw_started' was opened for session 'a718019d-8d06-4092-948a-a28ee732ea21'. Full event name: 'Global\vaw_startedvmjobeventa718019d-8d06-4092-948a-a28ee732ea21'.
[04.01.2024 18:54:23] <01> Info         Job event 'vaw_ready2work' was created for session 'a718019d-8d06-4092-948a-a28ee732ea21'. Event full name: 'Global\vaw_ready2workvmjobeventa718019d-8d06-4092-948a-a28ee732ea21'
[04.01.2024 18:54:23] <01> Info         Job event 'vaw_finished' was created for session 'a718019d-8d06-4092-948a-a28ee732ea21'. Event full name: 'Global\vaw_finishedvmjobeventa718019d-8d06-4092-948a-a28ee732ea21'
[04.01.2024 18:54:23] <01> Info     Job [faef1c3e-f84f-41af-aa29-3456a00ee0e4] was started and ready to work. SessionId: [a718019d-8d06-4092-948a-a28ee732ea21]
[04.01.2024 18:54:23] <01> Info         Job event 'vaw_ready2work' was disposed. Session: 'a718019d-8d06-4092-948a-a28ee732ea21'.
[04.01.2024 18:54:23] <01> Info         Job event 'vaw_started' was disposed. Session: 'a718019d-8d06-4092-948a-a28ee732ea21'.
[04.01.2024 18:54:23] <01> Info     Registering TCP client channel [cat_tcp].
[04.01.2024 18:54:23] <01> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 18:54:23] <01> Info     Registering TCP client channel [bs_tcp].
[04.01.2024 18:54:23] <01> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 18:54:23] <01> Info     Remoting options: []
[04.01.2024 18:54:23] <01> Info     Registering TCP client channel [bstcp].
[04.01.2024 18:54:23] <01> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 18:54:23] <01> Info     Opening user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[04.01.2024 18:54:23] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} doesn't exist in the system
[04.01.2024 18:54:23] <01> Info     Creating new user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[04.01.2024 18:54:23] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} was opened successfully
[04.01.2024 18:54:23] <01> Info     Executing without lease keep aliver
[04.01.2024 18:54:23] <01> Info     Starting job 'Job Steve-Optiplex3040', id 'faef1c3e-f84f-41af-aa29-3456a00ee0e4'. See log file at 'C:\ProgramData\Veeam\Endpoint\Job_Steve-Optiplex3040\Job.Job_Steve-Optiplex3040.Backup.log'

===================================================================
Starting new log
Log has been started by 'Steve-Optiplex3040\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [17056], SessionId: [0]
UTC Time: [1/5/2024 2:54:30 AM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [STARTCOLLECTINFRASTATISTIC f768ccbd-b157-40ab-bc10-6ce0f812d8a0 5b50a4f7-45a8-4fd4-af95-388ae921830e]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[04.01.2024 19:54:30] <01> Info     [FIReconnectsManager] Persistent reconnects are switched on
[04.01.2024 19:54:30] <01> Info     ------- Veeam Agent Job Started -------
[04.01.2024 19:54:30] <01> Info     [CStatisticCollectorStarter] Starting collect infrastructure statistic
[04.01.2024 19:54:30] <01> Info     Creating job process lock (f768ccbd-b157-40ab-bc10-6ce0f812d8a0)
[04.01.2024 19:54:30] <01> Info     Creating job process lock (Lock_f768ccbd-b157-40ab-bc10-6ce0f812d8a0)
[04.01.2024 19:54:30] <01> Info         Job event 'vaw_started' was opened for session '5b50a4f7-45a8-4fd4-af95-388ae921830e'. Full event name: 'Global\vaw_startedvmjobevent5b50a4f7-45a8-4fd4-af95-388ae921830e'.
[04.01.2024 19:54:30] <01> Info         Job event 'vaw_ready2work' was created for session '5b50a4f7-45a8-4fd4-af95-388ae921830e'. Event full name: 'Global\vaw_ready2workvmjobevent5b50a4f7-45a8-4fd4-af95-388ae921830e'
[04.01.2024 19:54:30] <01> Info         Job event 'vaw_finished' was created for session '5b50a4f7-45a8-4fd4-af95-388ae921830e'. Event full name: 'Global\vaw_finishedvmjobevent5b50a4f7-45a8-4fd4-af95-388ae921830e'
[04.01.2024 19:54:30] <01> Info     Job [f768ccbd-b157-40ab-bc10-6ce0f812d8a0] was started and ready to work. SessionId: [5b50a4f7-45a8-4fd4-af95-388ae921830e]
[04.01.2024 19:54:30] <01> Info         Job event 'vaw_ready2work' was disposed. Session: '5b50a4f7-45a8-4fd4-af95-388ae921830e'.
[04.01.2024 19:54:30] <01> Info         Job event 'vaw_started' was disposed. Session: '5b50a4f7-45a8-4fd4-af95-388ae921830e'.
[04.01.2024 19:54:30] <01> Info     Registering TCP client channel [cat_tcp].
[04.01.2024 19:54:30] <01> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 19:54:30] <01> Info     Registering TCP client channel [bs_tcp].
[04.01.2024 19:54:30] <01> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 19:54:30] <01> Info     Remoting options: []
[04.01.2024 19:54:30] <01> Info     Registering TCP client channel [bstcp].
[04.01.2024 19:54:30] <01> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 19:54:30] <01> Info     Opening user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[04.01.2024 19:54:30] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} was opened successfully
[04.01.2024 19:54:30] <01> Info     Executing without lease keep aliver
[04.01.2024 19:54:30] <01> Info     Starting job 'Infrastructure update', id 'f768ccbd-b157-40ab-bc10-6ce0f812d8a0'. See log file at 'C:\ProgramData\Veeam\Endpoint\Utils\Util.InfrastructureStatistic.log'

===================================================================
Starting new log
Log has been started by 'Steve-Optiplex3040\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [24096], SessionId: [0]
UTC Time: [1/5/2024 7:30:00 AM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [startbackupjob owner=[vbsvc] Normal faef1c3e-f84f-41af-aa29-3456a00ee0e4 4a5f242c-727f-4198-aa40-e7812ebaf8f3]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[05.01.2024 00:30:00] <01> Info     [FIReconnectsManager] Persistent reconnects are switched on
[05.01.2024 00:30:00] <01> Info     ------- Veeam Agent Job Started -------
[05.01.2024 00:30:00] <01> Info     Creating job process lock (faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 00:30:00] <01> Info     Creating job process lock (Lock_faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 00:30:00] <01> Info         Job event 'vaw_started' was opened for session '4a5f242c-727f-4198-aa40-e7812ebaf8f3'. Full event name: 'Global\vaw_startedvmjobevent4a5f242c-727f-4198-aa40-e7812ebaf8f3'.
[05.01.2024 00:30:00] <01> Info         Job event 'vaw_ready2work' was created for session '4a5f242c-727f-4198-aa40-e7812ebaf8f3'. Event full name: 'Global\vaw_ready2workvmjobevent4a5f242c-727f-4198-aa40-e7812ebaf8f3'
[05.01.2024 00:30:00] <01> Info         Job event 'vaw_finished' was created for session '4a5f242c-727f-4198-aa40-e7812ebaf8f3'. Event full name: 'Global\vaw_finishedvmjobevent4a5f242c-727f-4198-aa40-e7812ebaf8f3'
[05.01.2024 00:30:00] <01> Info     Job [faef1c3e-f84f-41af-aa29-3456a00ee0e4] was started and ready to work. SessionId: [4a5f242c-727f-4198-aa40-e7812ebaf8f3]
[05.01.2024 00:30:00] <01> Info         Job event 'vaw_ready2work' was disposed. Session: '4a5f242c-727f-4198-aa40-e7812ebaf8f3'.
[05.01.2024 00:30:00] <01> Info         Job event 'vaw_started' was disposed. Session: '4a5f242c-727f-4198-aa40-e7812ebaf8f3'.
[05.01.2024 00:30:00] <01> Info     Registering TCP client channel [cat_tcp].
[05.01.2024 00:30:00] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 00:30:00] <01> Info     Registering TCP client channel [bs_tcp].
[05.01.2024 00:30:00] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 00:30:00] <01> Info     Remoting options: []
[05.01.2024 00:30:00] <01> Info     Registering TCP client channel [bstcp].
[05.01.2024 00:30:00] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 00:30:00] <01> Info     Opening user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 00:30:00] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} doesn't exist in the system
[05.01.2024 00:30:00] <01> Info     Creating new user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 00:30:00] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} was opened successfully
[05.01.2024 00:30:01] <01> Info     Executing without lease keep aliver
[05.01.2024 00:30:01] <01> Info     Starting job 'Job Steve-Optiplex3040', id 'faef1c3e-f84f-41af-aa29-3456a00ee0e4'. See log file at 'C:\ProgramData\Veeam\Endpoint\Job_Steve-Optiplex3040\Job.Job_Steve-Optiplex3040.Backup.log'

===================================================================
Starting new log
Log has been started by 'Steve-Optiplex3040\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [21284], SessionId: [0]
UTC Time: [1/5/2024 12:31:00 PM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [startbackupjob owner=[vbsvc] Retry faef1c3e-f84f-41af-aa29-3456a00ee0e4 bb597a45-38a1-48ed-84e6-c4b797092ef6]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[05.01.2024 05:31:00] <01> Info     [FIReconnectsManager] Persistent reconnects are switched on
[05.01.2024 05:31:00] <01> Info     ------- Veeam Agent Job Started -------
[05.01.2024 05:31:00] <01> Info     Creating job process lock (faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 05:31:00] <01> Info     Creating job process lock (Lock_faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 05:31:00] <01> Info         Job event 'vaw_started' was opened for session 'bb597a45-38a1-48ed-84e6-c4b797092ef6'. Full event name: 'Global\vaw_startedvmjobeventbb597a45-38a1-48ed-84e6-c4b797092ef6'.
[05.01.2024 05:31:00] <01> Info         Job event 'vaw_ready2work' was created for session 'bb597a45-38a1-48ed-84e6-c4b797092ef6'. Event full name: 'Global\vaw_ready2workvmjobeventbb597a45-38a1-48ed-84e6-c4b797092ef6'
[05.01.2024 05:31:00] <01> Info         Job event 'vaw_finished' was created for session 'bb597a45-38a1-48ed-84e6-c4b797092ef6'. Event full name: 'Global\vaw_finishedvmjobeventbb597a45-38a1-48ed-84e6-c4b797092ef6'
[05.01.2024 05:31:00] <01> Info     Job [faef1c3e-f84f-41af-aa29-3456a00ee0e4] was started and ready to work. SessionId: [bb597a45-38a1-48ed-84e6-c4b797092ef6]
[05.01.2024 05:31:00] <01> Info         Job event 'vaw_ready2work' was disposed. Session: 'bb597a45-38a1-48ed-84e6-c4b797092ef6'.
[05.01.2024 05:31:00] <01> Info         Job event 'vaw_started' was disposed. Session: 'bb597a45-38a1-48ed-84e6-c4b797092ef6'.
[05.01.2024 05:31:00] <01> Info     Registering TCP client channel [cat_tcp].
[05.01.2024 05:31:00] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 05:31:00] <01> Info     Registering TCP client channel [bs_tcp].
[05.01.2024 05:31:00] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 05:31:00] <01> Info     Remoting options: []
[05.01.2024 05:31:00] <01> Info     Registering TCP client channel [bstcp].
[05.01.2024 05:31:00] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 05:31:00] <01> Info     Opening user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 05:31:00] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} doesn't exist in the system
[05.01.2024 05:31:00] <01> Info     Creating new user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 05:31:00] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} was opened successfully
[05.01.2024 05:31:00] <01> Info     Executing without lease keep aliver
[05.01.2024 05:31:00] <01> Info     Starting job 'Job Steve-Optiplex3040', id 'faef1c3e-f84f-41af-aa29-3456a00ee0e4'. See log file at 'C:\ProgramData\Veeam\Endpoint\Job_Steve-Optiplex3040\Job.Job_Steve-Optiplex3040.Backup.log'

===================================================================
Starting new log
Log has been started by 'Steve-Optiplex3040\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [24868], SessionId: [0]
UTC Time: [1/5/2024 5:16:01 PM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [startbackupjob owner=[vbsvc] Retry faef1c3e-f84f-41af-aa29-3456a00ee0e4 097619bf-a404-4614-b930-f57534fc4ddf]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[05.01.2024 10:16:01] <01> Info     [FIReconnectsManager] Persistent reconnects are switched on
[05.01.2024 10:16:01] <01> Info     ------- Veeam Agent Job Started -------
[05.01.2024 10:16:01] <01> Info     Creating job process lock (faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 10:16:01] <01> Info     Creating job process lock (Lock_faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 10:16:01] <01> Info         Job event 'vaw_started' was opened for session '097619bf-a404-4614-b930-f57534fc4ddf'. Full event name: 'Global\vaw_startedvmjobevent097619bf-a404-4614-b930-f57534fc4ddf'.
[05.01.2024 10:16:01] <01> Info         Job event 'vaw_ready2work' was created for session '097619bf-a404-4614-b930-f57534fc4ddf'. Event full name: 'Global\vaw_ready2workvmjobevent097619bf-a404-4614-b930-f57534fc4ddf'
[05.01.2024 10:16:01] <01> Info         Job event 'vaw_finished' was created for session '097619bf-a404-4614-b930-f57534fc4ddf'. Event full name: 'Global\vaw_finishedvmjobevent097619bf-a404-4614-b930-f57534fc4ddf'
[05.01.2024 10:16:01] <01> Info     Job [faef1c3e-f84f-41af-aa29-3456a00ee0e4] was started and ready to work. SessionId: [097619bf-a404-4614-b930-f57534fc4ddf]
[05.01.2024 10:16:01] <01> Info         Job event 'vaw_ready2work' was disposed. Session: '097619bf-a404-4614-b930-f57534fc4ddf'.
[05.01.2024 10:16:01] <01> Info         Job event 'vaw_started' was disposed. Session: '097619bf-a404-4614-b930-f57534fc4ddf'.
[05.01.2024 10:16:01] <01> Info     Registering TCP client channel [cat_tcp].
[05.01.2024 10:16:01] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 10:16:01] <01> Info     Registering TCP client channel [bs_tcp].
[05.01.2024 10:16:01] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 10:16:01] <01> Info     Remoting options: []
[05.01.2024 10:16:01] <01> Info     Registering TCP client channel [bstcp].
[05.01.2024 10:16:01] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 10:16:01] <01> Info     Opening user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 10:16:01] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} doesn't exist in the system
[05.01.2024 10:16:01] <01> Info     Creating new user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 10:16:01] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} was opened successfully
[05.01.2024 10:16:01] <01> Info     Executing without lease keep aliver
[05.01.2024 10:16:01] <01> Info     Starting job 'Job Steve-Optiplex3040', id 'faef1c3e-f84f-41af-aa29-3456a00ee0e4'. See log file at 'C:\ProgramData\Veeam\Endpoint\Job_Steve-Optiplex3040\Job.Job_Steve-Optiplex3040.Backup.log'

===================================================================
Starting new log
Log has been started by 'Steve-Optiplex3040\SYSTEM' user (Non-interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [11940], SessionId: [0]
UTC Time: [1/5/2024 10:01:15 PM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [startbackupjob owner=[vbsvc] Retry faef1c3e-f84f-41af-aa29-3456a00ee0e4 01fa4574-2bd2-4e90-83df-a79933a4d058]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[05.01.2024 15:01:15] <01> Info     [FIReconnectsManager] Persistent reconnects are switched on
[05.01.2024 15:01:15] <01> Info     ------- Veeam Agent Job Started -------
[05.01.2024 15:01:15] <01> Info     Creating job process lock (faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 15:01:15] <01> Info     Creating job process lock (Lock_faef1c3e-f84f-41af-aa29-3456a00ee0e4)
[05.01.2024 15:01:15] <01> Info         Job event 'vaw_started' was opened for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Full event name: 'Global\vaw_startedvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:15] <01> Info         Job event 'vaw_ready2work' was created for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Event full name: 'Global\vaw_ready2workvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'
[05.01.2024 15:01:15] <01> Info         Job event 'vaw_finished' was created for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Event full name: 'Global\vaw_finishedvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'
[05.01.2024 15:01:16] <01> Info     Job [faef1c3e-f84f-41af-aa29-3456a00ee0e4] was started and ready to work. SessionId: [01fa4574-2bd2-4e90-83df-a79933a4d058]
[05.01.2024 15:01:16] <01> Info         Job event 'vaw_ready2work' was disposed. Session: '01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:16] <01> Info         Job event 'vaw_started' was disposed. Session: '01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:16] <01> Info     Registering TCP client channel [cat_tcp].
[05.01.2024 15:01:16] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 15:01:16] <01> Info     Registering TCP client channel [bs_tcp].
[05.01.2024 15:01:16] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 15:01:16] <01> Info     Remoting options: []
[05.01.2024 15:01:16] <01> Info     Registering TCP client channel [bstcp].
[05.01.2024 15:01:16] <01> Info     tokenImpersonationLevel: [Identification].
[05.01.2024 15:01:16] <01> Info     Opening user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 15:01:16] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} doesn't exist in the system
[05.01.2024 15:01:16] <01> Info     Creating new user job mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6}
[05.01.2024 15:01:16] <01> Info     Mutex {AE9A1509-7327-4F62-BDEE-74FFD9E645C6} was opened successfully
[05.01.2024 15:01:16] <01> Info     Executing without lease keep aliver
[05.01.2024 15:01:16] <01> Info     Starting job 'Job Steve-Optiplex3040', id 'faef1c3e-f84f-41af-aa29-3456a00ee0e4'. See log file at 'C:\ProgramData\Veeam\Endpoint\Job_Steve-Optiplex3040\Job.Job_Steve-Optiplex3040.Backup.log'
 

S
Userlevel 1

@coolsport00 this is the output of the RTS.ResourcesUsage.log File

===================================================================
Continuing interrupted log...

[04.01.2024 18:53:33] <04> Info     *******************************************************************************************************************
[04.01.2024 18:53:33] <04> Info     There are no resources in use
[04.01.2024 18:54:45] <04> Info     *******************************************************************************************************************
[04.01.2024 18:54:45] <04> Info     |--------------------------------------------------------------------------------------------------|
[04.01.2024 18:54:45] <04> Info     | Resource name                  | Usage | Id                                                      |
[04.01.2024 18:54:45] <04> Info     |----------------------------------------------------------------------------------- Repositories -|
[04.01.2024 18:54:45] <04> Info     | Local folder                   | 1     | {4fda11a9-a3b6-498b-aedd-d74b57d05513}                  |
[04.01.2024 18:54:45] <04> Info     |--------------------------------------------------------------------------------------------------|
[04.01.2024 23:43:00] <04> Info     *******************************************************************************************************************
[04.01.2024 23:43:00] <04> Info     There are no resources in use
[05.01.2024 00:30:30] <03> Info     *******************************************************************************************************************
[05.01.2024 00:30:30] <03> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 00:30:30] <03> Info     | Resource name                  | Usage | Id                                                      |
[05.01.2024 00:30:30] <03> Info     |----------------------------------------------------------------------------------- Repositories -|
[05.01.2024 00:30:30] <03> Info     | Local folder                   | 1     | {4fda11a9-a3b6-498b-aedd-d74b57d05513}                  |
[05.01.2024 00:30:30] <03> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 05:20:46] <20> Info     *******************************************************************************************************************
[05.01.2024 05:20:46] <20> Info     There are no resources in use
[05.01.2024 05:31:30] <26> Info     *******************************************************************************************************************
[05.01.2024 05:31:30] <26> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 05:31:30] <26> Info     | Resource name                  | Usage | Id                                                      |
[05.01.2024 05:31:30] <26> Info     |----------------------------------------------------------------------------------- Repositories -|
[05.01.2024 05:31:30] <26> Info     | Local folder                   | 1     | {4fda11a9-a3b6-498b-aedd-d74b57d05513}                  |
[05.01.2024 05:31:30] <26> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 10:06:00] <39> Info     *******************************************************************************************************************
[05.01.2024 10:06:00] <39> Info     There are no resources in use
[05.01.2024 10:16:31] <31> Info     *******************************************************************************************************************
[05.01.2024 10:16:31] <31> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 10:16:31] <31> Info     | Resource name                  | Usage | Id                                                      |
[05.01.2024 10:16:31] <31> Info     |----------------------------------------------------------------------------------- Repositories -|
[05.01.2024 10:16:31] <31> Info     | Local folder                   | 1     | {4fda11a9-a3b6-498b-aedd-d74b57d05513}                  |
[05.01.2024 10:16:31] <31> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 14:51:15] <25> Info     *******************************************************************************************************************
[05.01.2024 14:51:15] <25> Info     There are no resources in use
[05.01.2024 15:01:45] <25> Info     *******************************************************************************************************************
[05.01.2024 15:01:45] <25> Info     |--------------------------------------------------------------------------------------------------|
[05.01.2024 15:01:45] <25> Info     | Resource name                  | Usage | Id                                                      |
[05.01.2024 15:01:45] <25> Info     |----------------------------------------------------------------------------------- Repositories -|
[05.01.2024 15:01:45] <25> Info     | Local folder                   | 1     | {4fda11a9-a3b6-498b-aedd-d74b57d05513}                  |
[05.01.2024 15:01:45] <25> Info     |--------------------------------------------------------------------------------------------------|
 

S
Userlevel 1

@coolsport00 here is the last ½ or so of the Svc.VeeamEndpointBackup.log file indicating the job failed and should be retried: 

[05.01.2024 14:51:11] <16> Info         Session result: "Failed", job type: "EndpointBackup".
[05.01.2024 14:51:11] <16> Info         Job should be retried once again.
[05.01.2024 14:51:11] <16> Info         Job "Job Steve-Optiplex3040" is queued for retry (3/2147483647). Timeout: [10 min]
[05.01.2024 14:51:11] <16> Info         Job event 'vaw_ready2finish' was opened for session '097619bf-a404-4614-b930-f57534fc4ddf'. Full event name: 'Global\vaw_ready2finishvmjobevent097619bf-a404-4614-b930-f57534fc4ddf'.
[05.01.2024 14:51:11] <16> Info         Job event 'vaw_ready2finish' was disposed. Session: '097619bf-a404-4614-b930-f57534fc4ddf'.
[05.01.2024 14:51:11] <16> Info     Job [Job Steve-Optiplex3040] has been finished.
[05.01.2024 14:51:11] <16> Info     Job session ("Job Steve-Optiplex3040") is finalized.
[05.01.2024 14:51:11] <16> Info         Job event 'vaw_finished' was disposed. Session: '097619bf-a404-4614-b930-f57534fc4ddf'.
[05.01.2024 14:57:15] <21> Info     Wakeup timers: enabled
[05.01.2024 14:57:15] <21> Info     ======================== CURRENT JOBS ==========================
[05.01.2024 14:57:15] <21> Info     ==  Name: [Job Steve-Optiplex3040] (faef1c3e-f84f-41af-aa29-3456a00ee0e4). Result: [Failed], State: [Stopped]
[05.01.2024 14:57:15] <21> Info     ==  Main options: Veeam.Backup.Common.CDomContainer
[05.01.2024 14:57:15] <21> Info     ==  Schedule options (enabled): Start time: [1/5/2024 12:30:00 AM], Latest run time: [1/5/2024 12:30:00 AM], Next run time: [01/06/2024 00:30:00], Retry times on failure: [3], Retry timeout: [10 min], Daily options: [Enabled: True, DayNumberInMonth: Everyday, Time: 00:30:00, Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday]Resume missed backup: [True]Monthly options: [Enabled: False, Time: 1/4/2024 10:00:00 PM, Day Number In Month: Fourth, Day Of Week: Saturday, Months: January, February, March, April, May, June, July, August, September, October, November, December]Periodically options: [Enabled: False, Period: 1 hour(s), ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>, HourlyOffset: 0]Continuous options: [Enabled: False, ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>]
[05.01.2024 14:57:15] <21> Info     ======================================================
[05.01.2024 14:57:15] <21> Info     ==
[05.01.2024 15:01:15] <21> Info     Retrying job "Job Steve-Optiplex3040".
[05.01.2024 15:01:15] <21> Info         Job event 'vaw_started' was created for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Event full name: 'Global\vaw_startedvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'
[05.01.2024 15:01:15] <21> Info         Job event 'vaw_busy' was created for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Event full name: 'Global\vaw_busyvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'
[05.01.2024 15:01:15] <21> Info         Starting process. Path: [C:\Program Files\Veeam\Endpoint Backup\Veeam.EndPoint.Manager.exe], Arguments: ["startbackupjob" "owner=[vbsvc]" "Retry" "faef1c3e-f84f-41af-aa29-3456a00ee0e4" "01fa4574-2bd2-4e90-83df-a79933a4d058" ]
[05.01.2024 15:01:15] <15> Info         Job event 'vaw_ready2work' was opened for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Full event name: 'Global\vaw_ready2workvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:15] <15> Info         Acquiring job process lock (faef1c3e-f84f-41af-aa29-3456a00ee0e4).
[05.01.2024 15:01:15] <15> Info         Job event 'vaw_finished' was opened for session '01fa4574-2bd2-4e90-83df-a79933a4d058'. Full event name: 'Global\vaw_finishedvmjobevent01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:15] <15> Info         Job process lock was disposed.
[05.01.2024 15:01:16] <15> Info     [RTS] Notified that job was started. SessionId: [01fa4574-2bd2-4e90-83df-a79933a4d058], Notifier: [Service]
[05.01.2024 15:01:16] <15> Info         Job event 'vaw_ready2work' was disposed. Session: '01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:16] <15> Info     Job [Job Steve-Optiplex3040] was started. SessionId: [01fa4574-2bd2-4e90-83df-a79933a4d058]
[05.01.2024 15:01:16] <15> Info         Job event 'vaw_busy' was disposed. Session: '01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:16] <15> Info         Job event 'vaw_started' was disposed. Session: '01fa4574-2bd2-4e90-83df-a79933a4d058'.
[05.01.2024 15:01:16] <29> Info     Opening client session...
[05.01.2024 15:01:16] <29> Info     [ReportServiceDbAccessorFactory] Using one connection per DB accessor is enabled
[05.01.2024 15:01:16] <29> Info     [ReportServiceDbAccessorFactory] Using inactive DB throttler is enabled
[05.01.2024 15:01:16] <29> Info     CDesktopClientSessionStub [s8] was created. SessionUID: [2343b441-720e-4158-a23a-ae90cca980f1]
[05.01.2024 15:01:16] <29> Info     Initialize lifetime service of CClientSponsor [ss8]
[05.01.2024 15:01:16] <23> Info     No license was received
[05.01.2024 15:01:16] <23> Info     Licenses:
[05.01.2024 15:01:16] <23> Info         Local license: none
[05.01.2024 15:01:16] <23> Info         Foreign license: none
[05.01.2024 15:01:16] <23> Info     [CForeignJobUpdater] Trying to update job Job Steve-Optiplex3040:'faef1c3e-f84f-41af-aa29-3456a00ee0e4'
[05.01.2024 15:01:16] <23> Info     [CForeignJobUpdater] CStandAloneAgentStrategy strategy is used
[05.01.2024 15:01:16] <23> Info     [CForeignJobUpdater] Job cannot be updated
[05.01.2024 15:01:23] <20> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:01:23] <20> Info     [API] New lease was created. Id: [e21039c5-b3ea-48b7-bb8f-81d5abe35984], TTL: [00:05:00]
[05.01.2024 15:01:24] <09> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:01:24] <09> Info     [API] New lease was created. Id: [3f73f80b-10ab-4c0e-a3c2-9fbd5cb6e8ea], TTL: [00:05:00]
[05.01.2024 15:01:25] <09> Info     [API] DestroyLease.Started, leaseId: [e21039c5-b3ea-48b7-bb8f-81d5abe35984]
[05.01.2024 15:01:25] <09> Info     Destroying lease. Id: [e21039c5-b3ea-48b7-bb8f-81d5abe35984]
[05.01.2024 15:01:25] <09> Info     [API] DestroyLease.Success, leaseId: [e21039c5-b3ea-48b7-bb8f-81d5abe35984]
[05.01.2024 15:01:26] <09> Info     [API] DestroyLease.Started, leaseId: [3f73f80b-10ab-4c0e-a3c2-9fbd5cb6e8ea]
[05.01.2024 15:01:26] <09> Info     Destroying lease. Id: [3f73f80b-10ab-4c0e-a3c2-9fbd5cb6e8ea]
[05.01.2024 15:01:26] <09> Info     [API] DestroyLease.Success, leaseId: [3f73f80b-10ab-4c0e-a3c2-9fbd5cb6e8ea]
[05.01.2024 15:01:26] <20> Info         Job should be retried once again.
[05.01.2024 15:01:26] <09> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:01:26] <09> Info     [API] New lease was created. Id: [eb2c8b23-80b3-41b1-b1ac-195c27465b41], TTL: [00:05:00]
[05.01.2024 15:01:26] <09> Info     LockGroup.Started, sessionId: [01fa4574-2bd2-4e90-83df-a79933a4d058]
[05.01.2024 15:01:26] <09> Info     LockGroups.Success, lockId: [b4bf6fdb-73b9-44e9-8426-dd8e0699007a]
[05.01.2024 15:01:34] <23> Info     [RTS] Pushing task request group, sessionId: [01fa4574-2bd2-4e90-83df-a79933a4d058], requests count: [1], priority info: [Type:'Backup', Priority:'400', start time:'1/5/2024 12:30:00 AM']
[05.01.2024 15:01:34] <23> Info     [RTS] Pushing task request, sessionId '01fa4574-2bd2-4e90-83df-a79933a4d058', request 'LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)'
[05.01.2024 15:01:34] <23> Info     [RTS] Resource data has been added, resource request id 'f2240864-4793-46ae-a97e-6692d816f06c'
[05.01.2024 15:01:34] <13> Info     Resource dispatch iteration started.
[05.01.2024 15:01:34] <13> Info     [RTS] Mark task as processing, task 'LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)'
[05.01.2024 15:01:34] <13> Info     [RTS] Acquiring multi resource [EpDiskResourceRequest|Repository 'Local folder' (storage count 1)] for task [LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)]
[05.01.2024 15:01:34] <13> Info     [RTS] ------------------------------------------------
[05.01.2024 15:01:34] <13> Info     [RTS] Capturing resource 'Local folder', id '4fda11a9-a3b6-498b-aedd-d74b57d05513', for task 'LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)'
[05.01.2024 15:01:34] <13> Info     [RTS] Mark task as ready, task 'LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)'
[05.01.2024 15:01:34] <13> Info     [RTS] Refreshing task response, task 'LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)'
[05.01.2024 15:01:34] <13> Info     Resource dispatch iteration finished. ElapsedTime: [0 min]
[05.01.2024 15:01:54] <23> Info     [RTS] Marking task 'fc2a12d3-7185-43cd-b358-ab987ba61e78' as processing start.
[05.01.2024 15:01:54] <23> Info     [RTS] Mark task as waiting for complete, task 'LocalHost from job "Job Steve-Optiplex3040" (task id:fc2a12d3-7185-43cd-b358-ab987ba61e78, task sess id:e95d5199-d0b6-45bb-a810-d42ba3157911, job sess id:01fa4574-2bd2-4e90-83df-a79933a4d058)'
[05.01.2024 15:01:54] <13> Info     Resource dispatch iteration started.
[05.01.2024 15:01:54] <13> Info     Resource dispatch iteration finished. ElapsedTime: [0 min]
[05.01.2024 15:01:55] <20> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:01:55] <20> Info     [API] New lease was created. Id: [3413baf0-7b5a-4c7c-9ce0-fdc1b1d100b0], TTL: [00:05:00]
[05.01.2024 15:01:55] <26> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:01:55] <26> Info     [API] New lease was created. Id: [258c803c-c5ba-462a-940a-4e4542cb41eb], TTL: [00:05:00]
[05.01.2024 15:01:55] <26> Info     LockGroup.Started, sessionId: [01fa4574-2bd2-4e90-83df-a79933a4d058]
[05.01.2024 15:01:55] <26> Info     LockGroups.Success, lockId: [0764d9b9-9c61-4f43-ab0f-005e6d2889f7]
[05.01.2024 15:01:57] <20> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:01:57] <20> Info     [API] New lease was created. Id: [76cec54d-ed8b-4dc2-9c99-4ebf16f1c5d2], TTL: [00:05:00]
[05.01.2024 15:02:22] <23> Info     [RTS] Register repository usage, jobSessionId '01fa4574-2bd2-4e90-83df-a79933a4d058', repositoryId '4fda11a9-a3b6-498b-aedd-d74b57d05513'
[05.01.2024 15:02:44] <26> Info     [API] Creating new lease. TTL: [00:05:00]
[05.01.2024 15:02:44] <26> Info     [API] New lease was created. Id: [f21a4bab-23de-4cfa-a006-0dc4cde52924], TTL: [00:05:00]
[05.01.2024 15:57:15] <21> Info     Wakeup timers: enabled
[05.01.2024 15:57:15] <21> Info     ======================== CURRENT JOBS ==========================
[05.01.2024 15:57:15] <21> Info     ==  Name: [Job Steve-Optiplex3040] (faef1c3e-f84f-41af-aa29-3456a00ee0e4). Result: [None], State: [Working]
[05.01.2024 15:57:15] <21> Info     ==  Main options: Veeam.Backup.Common.CDomContainer
[05.01.2024 15:57:15] <21> Info     ==  Schedule options (enabled): Start time: [1/5/2024 12:30:00 AM], Latest run time: [1/5/2024 12:30:00 AM], Next run time: [01/06/2024 00:30:00], Retry times on failure: [3], Retry timeout: [10 min], Daily options: [Enabled: True, DayNumberInMonth: Everyday, Time: 00:30:00, Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday]Resume missed backup: [True]Monthly options: [Enabled: False, Time: 1/4/2024 10:00:00 PM, Day Number In Month: Fourth, Day Of Week: Saturday, Months: January, February, March, April, May, June, July, August, September, October, November, December]Periodically options: [Enabled: False, Period: 1 hour(s), ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>, HourlyOffset: 0]Continuous options: [Enabled: False, ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>]
[05.01.2024 15:57:15] <21> Info     ======================================================
[05.01.2024 15:57:15] <21> Info     ==
[05.01.2024 15:57:45] <23> Info     [Schedule Events] Received notification about session state change: SessionLock, session id: '4'
[05.01.2024 15:58:46] <27> Info     [Schedule Events] Catched PowerSettingsEvent: Guid: 02731015-4510-4526-99e6-e5a17ebd1aea, Value: 0
[05.01.2024 16:57:15] <21> Info     Wakeup timers: enabled
[05.01.2024 16:57:15] <21> Info     ======================== CURRENT JOBS ==========================
[05.01.2024 16:57:15] <21> Info     ==  Name: [Job Steve-Optiplex3040] (faef1c3e-f84f-41af-aa29-3456a00ee0e4). Result: [None], State: [Working]
[05.01.2024 16:57:15] <21> Info     ==  Main options: Veeam.Backup.Common.CDomContainer
[05.01.2024 16:57:15] <21> Info     ==  Schedule options (enabled): Start time: [1/5/2024 12:30:00 AM], Latest run time: [1/5/2024 12:30:00 AM], Next run time: [01/06/2024 00:30:00], Retry times on failure: [3], Retry timeout: [10 min], Daily options: [Enabled: True, DayNumberInMonth: Everyday, Time: 00:30:00, Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday]Resume missed backup: [True]Monthly options: [Enabled: False, Time: 1/4/2024 10:00:00 PM, Day Number In Month: Fourth, Day Of Week: Saturday, Months: January, February, March, April, May, June, July, August, September, October, November, December]Periodically options: [Enabled: False, Period: 1 hour(s), ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>, HourlyOffset: 0]Continuous options: [Enabled: False, ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>]
[05.01.2024 16:57:15] <21> Info     ======================================================
[05.01.2024 16:57:15] <21> Info     ==
[05.01.2024 17:57:30] <21> Info     Wakeup timers: enabled
[05.01.2024 17:57:30] <21> Info     ======================== CURRENT JOBS ==========================
[05.01.2024 17:57:30] <21> Info     ==  Name: [Job Steve-Optiplex3040] (faef1c3e-f84f-41af-aa29-3456a00ee0e4). Result: [None], State: [Working]
[05.01.2024 17:57:30] <21> Info     ==  Main options: Veeam.Backup.Common.CDomContainer
[05.01.2024 17:57:30] <21> Info     ==  Schedule options (enabled): Start time: [1/5/2024 12:30:00 AM], Latest run time: [1/5/2024 12:30:00 AM], Next run time: [01/06/2024 00:30:00], Retry times on failure: [3], Retry timeout: [10 min], Daily options: [Enabled: True, DayNumberInMonth: Everyday, Time: 00:30:00, Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday]Resume missed backup: [True]Monthly options: [Enabled: False, Time: 1/4/2024 10:00:00 PM, Day Number In Month: Fourth, Day Of Week: Saturday, Months: January, February, March, April, May, June, July, August, September, October, November, December]Periodically options: [Enabled: False, Period: 1 hour(s), ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>, HourlyOffset: 0]Continuous options: [Enabled: False, ScheduleString: <scheduler><Sunday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Sunday><Monday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Monday><Tuesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Tuesday><Wednesday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Wednesday><Thursday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Thursday><Friday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Friday><Saturday>0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0</Saturday></scheduler>]
[05.01.2024 17:57:30] <21> Info     ======================================================
[05.01.2024 17:57:30] <21> Info     ==
[05.01.2024 18:44:24] <27> Info     [Schedule Events] Catched PowerSettingsEvent: Guid: 02731015-4510-4526-99e6-e5a17ebd1aea, Value: 1
[05.01.2024 18:44:33] <03> Info     [Schedule Events] Received notification about session state change: ConsoleDisconnect, session id: '4'
[05.01.2024 18:44:34] <27> Info     [Schedule Events] Received notification about session state change: ConsoleConnect, session id: '1'
[05.01.2024 18:44:34] <10> Info     [Schedule Events] Received notification about session state change: SessionUnlock, session id: '1'
 

S
Userlevel 1

@coolsport00 and finally here is the output of the UI.Tray-Steve_elevated_adm.log:


===================================================================
Starting new log
Log has been started by 'STEVE-OPTIPLEX3\Steve' user (Interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [20412], SessionId: [1]
UTC Time: [1/5/2024 1:53:33 AM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\EndPoint Backup\Veeam.EndPoint.Tray.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [-NoControlPanel]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[04.01.2024 18:53:33] <01> Info     "------- Started new session of Veeam Agent for Microsoft Windows tray-------"
[04.01.2024 18:53:33] <01> Info     [Options] The following options are loaded from the registry:
[04.01.2024 18:53:33] <01> Info         ShowLicensePopup: 0
[04.01.2024 18:53:33] <01> Info         LogDirectory: "C:\ProgramData\Veeam\Endpoint"
[04.01.2024 18:53:33] <01> Info         SqlLocalDbVersion: "11.0"
[04.01.2024 18:53:33] <01> Info         StorageEncryptionEnabled: 0
[04.01.2024 18:53:33] <01> Info         RecreateDatabase: 0
[04.01.2024 18:53:33] <01> Info         ForeignManagementPort: 6184
[04.01.2024 18:53:33] <01> Info         LastCheckForUpdates: 638399806495484895
[04.01.2024 18:53:33] <01> Info         RecoveryMediaVersion: "10.0"
[04.01.2024 18:53:33] <01> Info         LastInfraStatisticCollectTime: 638399084619068734
[04.01.2024 18:53:33] <01> Info         ConnectedProduct: "<?xml version="1.0"?><ConnectedProducts ProductVersion="6.1.0.349" SavedAt="01/04/2024 18:53:33" SpecificationVersion="1" />"
[04.01.2024 18:53:33] <01> Info         RecreateSQLiteDatabase: 0
[04.01.2024 18:53:33] <01> Info         AgentLogging: 4
[04.01.2024 18:53:33] <01> Info         BackupServerUri: "EndPointService"
[04.01.2024 18:53:33] <01> Info         Installdir: "C:\Program Files\Veeam\Endpoint Backup\"
[04.01.2024 18:53:33] <01> Info         LoggingLevel: 4
[04.01.2024 18:53:33] <01> Info         ManagedModeInstallation: 0
[04.01.2024 18:53:33] <01> Info         RestrictVpnNetworkAdapters: ["Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows", "Fortinet SSL VPN Virtual Ethernet Adapter", "Fortinet Virtual Ethernet Adapter", "TAP-Windows Adapter", "PANGP Virtual Ethernet Adapter"]
[04.01.2024 18:53:33] <01> Info     [Options]
[04.01.2024 18:53:33] <01> Info     [ClientUpdate] Checking user config file
[04.01.2024 18:53:33] <01> Info     Config: C:\Users\Steve\AppData\Local\Veeam_Software_Group_GmbH\Veeam.EndPoint.Tray.exe_Url_daubbmm13lvyfjst1wbj5qx3rk0kdj33\6.0.0.0\user.config
[04.01.2024 18:53:33] <13> Info     Create application shutdown task.
[04.01.2024 18:53:33] <16> Info     Initializing VeeamEndpointBackupSvc
[04.01.2024 18:53:33] <16> Info     Checking VeeamEndpointBackupSvc state.
[04.01.2024 18:53:33] <16> Info     VeeamEndpointBackupSvc is started.
[04.01.2024 18:53:33] <16> Info     Remoting options: []
[04.01.2024 18:53:33] <16> Info     Registering TCP client channel [bstcp].
[04.01.2024 18:53:33] <16> Info     tokenImpersonationLevel: [Identification].
[04.01.2024 18:53:33] <01> Info     [CActionCenterNotificationsManager] Reading shown notifications
[04.01.2024 18:53:33] <01> Info           [Dispatcher] Dispatcher has been created: Veeam.Endpoint.Tray.Core.CJobDispatcher, count: 1
[04.01.2024 18:53:33] <01> Info           [Dispatcher] Dispatcher has been started: Veeam.Endpoint.Tray.Core.CJobDispatcher
[04.01.2024 18:53:35] <17> Info     [ProductUpdatesDispatcher]Start autocheck for updates.
[04.01.2024 18:53:35] <17> Info     [ProductUpdatesDispatcher] Starting to check for an update.
[04.01.2024 18:53:35] <16> Info     [Options] The option [LastCheckForUpdates] has changed 638399806495484895 -> 638399912154383149.
[04.01.2024 18:53:45] <14> Info     [Options] Apply new options.
[04.01.2024 18:53:55] <01> Info     Trying to create a new job
[04.01.2024 18:53:55] <01> Info     Checking license and amount of jobs
[04.01.2024 18:53:55] <01> Info     Connection is established
[04.01.2024 18:54:19] <18> Info     [Options] The option [ConnectedProduct] has changed "<?xml version="1.0"?><ConnectedProducts ProductVersion="6.1.0.349" SavedAt="01/04/2024 18:53:33" SpecificationVersion="1" />" -> "<?xml version="1.0"?><ConnectedProducts ProductVersion="6.1.0.349" SavedAt="01/04/2024 18:54:19" SpecificationVersion="1" />".

===================================================================
Starting new log
Log has been started by 'STEVE-OPTIPLEX3\Steve' user (Interactive)
Logging level: [4 (AboveNormal)]
MachineName: [STEVE-OPTIPLEX3], HostName: [Steve-Optiplex3040], OS: [Microsoft Windows 10 Pro (10.0.19045)], CPU: [4]
Process: [64 bit], PID: [18440], SessionId: [1]
UTC Time: [1/5/2024 1:54:23 AM], DaylightSavingTime: [False]
Culture: [en-US], UI culture: [en-US]
Module: [C:\Program Files\Veeam\EndPoint Backup\Veeam.Endpoint.Tray.exe]. File version: [6.1.0.349], Assembly version: [6.0.0.0]
Private fix was not detected
CmdLineParams: [-Force]
Network Interface, Name: McAfee_VPN, Description: PolarBear Tunnel, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::5414:27df:8a51:7473%15; 10.0.4.148; 169.254.168.66;
Network Interface, Name: Ethernet 3, Description: Realtek PCIe GbE Family Controller #2, Interface Type: Ethernet, Operational Status: Up;
    Unicast IPAddresses: fe80::e3d:9ffa:6150:cda0%8; 192.168.0.21;
    Gateway IPAddresses: 192.168.0.1;
Network Interface, Name: McAfee VPN, Description: TAP-Windows Adapter V9, Interface Type: 53, Operational Status: Down;
    Unicast IPAddresses: fe80::cb8b:e8d6:7227:7449%14; 169.254.11.179;
Network Interface, Name: Loopback Pseudo-Interface 1, Description: Software Loopback Interface 1, Interface Type: Loopback, Operational Status: Up;
    Unicast IPAddresses: ::1; 127.0.0.1;

[04.01.2024 18:54:23] <01> Info     "------- Started new session of Veeam Agent for Microsoft Windows tray-------"
[04.01.2024 18:54:23] <01> Info     [Options] The following options are loaded from the registry:
[04.01.2024 18:54:23] <01> Info         ShowLicensePopup: 0
[04.01.2024 18:54:23] <01> Info         LogDirectory: "C:\ProgramData\Veeam\Endpoint"
[04.01.2024 18:54:23] <01> Info         SqlLocalDbVersion: "11.0"
[04.01.2024 18:54:23] <01> Info         StorageEncryptionEnabled: 0
[04.01.2024 18:54:23] <01> Info         RecreateDatabase: 0
[04.01.2024 18:54:23] <01> Info         ForeignManagementPort: 6184
[04.01.2024 18:54:23] <01> Info         LastCheckForUpdates: 638399912154383149
[04.01.2024 18:54:23] <01> Info         RecoveryMediaVersion: "10.0"
[04.01.2024 18:54:23] <01> Info         LastInfraStatisticCollectTime: 638399084619068734
[04.01.2024 18:54:23] <01> Info         ConnectedProduct: "<?xml version="1.0"?><ConnectedProducts ProductVersion="6.1.0.349" SavedAt="01/04/2024 18:54:19" SpecificationVersion="1" />"
[04.01.2024 18:54:23] <01> Info         RecreateSQLiteDatabase: 0
[04.01.2024 18:54:23] <01> Info         AgentLogging: 4
[04.01.2024 18:54:23] <01> Info         BackupServerUri: "EndPointService"
[04.01.2024 18:54:23] <01> Info         Installdir: "C:\Program Files\Veeam\Endpoint Backup\"
[04.01.2024 18:54:23] <01> Info         LoggingLevel: 4
[04.01.2024 18:54:23] <01> Info         ManagedModeInstallation: 0
[04.01.2024 18:54:23] <01> Info         RestrictVpnNetworkAdapters: ["Cisco AnyConnect Secure Mobility Client Virtual Miniport Adapter for Windows", "Fortinet SSL VPN Virtual Ethernet Adapter", "Fortinet Virtual Ethernet Adapter", "TAP-Windows Adapter", "PANGP Virtual Ethernet Adapter"]
[04.01.2024 18:54:23] <01> Info     [Options]
[04.01.2024 18:54:23] <01> Info           [Dispatcher] Dispatcher has been created: Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher, count: 2
[04.01.2024 18:54:23] <01> Info           [Dispatcher] Dispatcher has been started: Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher
[04.01.2024 18:54:23] <01> Info           [Dispatcher] Dispatcher has been created: Veeam.Endpoint.Tray.Core.CBackupCacheStateDispatcher, count: 3
[04.01.2024 18:54:23] <01> Info           [Dispatcher] Dispatcher has been started: Veeam.Endpoint.Tray.Core.CBackupCacheStateDispatcher
[04.01.2024 18:54:23] <01> Warning  Unable to open page.
[04.01.2024 18:54:23] <01> Info     Check for CBT driver compatibility
[04.01.2024 18:54:23] <01> Info     [Options] Apply new options.
[04.01.2024 18:54:24] <01> Info     Load session page
[04.01.2024 18:54:24] <17> Info     Check CBT driver state
[04.01.2024 18:54:24] <17> Info     CBT driver is not available: License is not compatible
[04.01.2024 18:54:58] <01> Info     Unload session page
[04.01.2024 18:54:58] <01> Info     Loading session log page
[04.01.2024 18:54:58] <01> Info           [Dispatcher] Dispatcher has been created: Veeam.Endpoint.Tray.Core.CSessionDetailsDispatcher, count: 4
[04.01.2024 18:54:58] <01> Info           [Dispatcher] Dispatcher has been started: Veeam.Endpoint.Tray.Core.CSessionDetailsDispatcher
[04.01.2024 18:54:58] <01> Info     Loaded session log page
[04.01.2024 18:54:58] <01> Info           [Dispatcher] Dispatcher has been created: Veeam.Endpoint.Tray.Core.Sessions.DatabaseSessionDispatcher, count: 5
[04.01.2024 18:54:58] <01> Info           [Dispatcher] Dispatcher has been started: Veeam.Endpoint.Tray.Core.Sessions.DatabaseSessionDispatcher
[04.01.2024 19:54:38] <16> Info     [Options] The option [LastInfraStatisticCollectTime] has changed 638399084619068734 -> 638399948787605693.
[04.01.2024 19:54:47] <14> Info     [Options] Apply new options.
[04.01.2024 23:57:55] <29> Info           [Dispatcher] Dispatcher has been stopped: Veeam.Endpoint.Tray.Core.CSessionDetailsDispatcher
[05.01.2024 09:09:24] <15> Info     [Options] The option [LastCheckForUpdates] has changed 638399912154383149 -> 638400425643396636.
[05.01.2024 09:09:30] <14> Info     [Options] Apply new options.
[05.01.2024 10:05:55] <21> Error    Unable to subscribe. (System.Exception)
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.Core.ObservableSubject`1.Subscribe(IObserver`1 observer)
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.LogViewModel.JobVmOnIsWaitingRetryChanged()
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.GetSessions(CJobViewModel jobVm)
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.Dispatch(DateTime currentTime)
[05.01.2024 10:05:55] <21> Error    Unable to subscribe. (System.Exception)
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.Core.ObservableSubject`1.Subscribe(IObserver`1 observer)
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.LogViewModel.JobVmOnIsWaitingRetryChanged()
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.GetSessions(CJobViewModel jobVm)
[05.01.2024 10:05:55] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.Dispatch(DateTime currentTime)
[05.01.2024 10:05:56] <21> Error    Unable to subscribe. (System.Exception)
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.Core.ObservableSubject`1.Subscribe(IObserver`1 observer)
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.LogViewModel.JobVmOnIsWaitingRetryChanged()
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.GetSessions(CJobViewModel jobVm)
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.Dispatch(DateTime currentTime)
[05.01.2024 10:05:56] <21> Error    Unable to subscribe. (System.Exception)
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.Core.ObservableSubject`1.Subscribe(IObserver`1 observer)
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.LogViewModel.JobVmOnIsWaitingRetryChanged()
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.GetSessions(CJobViewModel jobVm)
[05.01.2024 10:05:56] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.Dispatch(DateTime currentTime)
[05.01.2024 14:51:12] <21> Error    Unable to subscribe. (System.Exception)
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.Core.ObservableSubject`1.Subscribe(IObserver`1 observer)
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.LogViewModel.JobVmOnIsWaitingRetryChanged()
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.GetSessions(CJobViewModel jobVm)
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.Dispatch(DateTime currentTime)
[05.01.2024 14:51:12] <21> Error    Unable to subscribe. (System.Exception)
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.Core.ObservableSubject`1.Subscribe(IObserver`1 observer)
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.LogViewModel.JobVmOnIsWaitingRetryChanged()
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.GetSessions(CJobViewModel jobVm)
[05.01.2024 14:51:12] <21> Error       at Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher.Dispatch(DateTime currentTime)
[05.01.2024 18:46:44] <01> Info           [Dispatcher] Dispatcher has been disposed: Veeam.Endpoint.Tray.Core.CBackupSessionDispatcher, count: 4
[05.01.2024 18:46:44] <01> Info           [Dispatcher] Dispatcher has been disposed: Veeam.Endpoint.Tray.Core.CBackupCacheStateDispatcher, count: 3
[05.01.2024 18:46:44] <01> Info           [Dispatcher] Dispatcher has been disposed: Veeam.Endpoint.Tray.Core.CSessionDetailsDispatcher, count: 2
[05.01.2024 18:46:44] <01> Info           [Dispatcher] Dispatcher has been disposed: Veeam.Endpoint.Tray.Core.Sessions.DatabaseSessionDispatcher, count: 1
 

S
Userlevel 1

@coolsport00 Also here is a list of the retries of the backups and the results:

 

1/5/2024 12:30:05 AM :: Initializing 
1/5/2024 12:30:12 AM :: Preparing for backup 
1/5/2024 12:30:56 AM :: Creating VSS snapshot 
1/5/2024 12:31:16 AM :: Calculating digests 
1/5/2024 12:31:40 AM :: EFI system partition (disk 0) (499.0 MB) 499.0 MB read at 50 MB/s
1/5/2024 12:31:50 AM :: Windows (C:) (926.2 GB) 64.5 GB read at 58 MB/s
1/5/2024 5:20:43 AM :: Finalizing 
1/5/2024 5:20:45 AM :: Error: Error in the application 
1/5/2024 5:20:47 AM :: Processing finished with errors at 1/5/2024 5:20:47 AM 
1/5/2024 5:31:00 AM :: Retry: 1 
1/5/2024 5:31:05 AM :: Initializing 
1/5/2024 5:31:11 AM :: Preparing for backup 
1/5/2024 5:31:11 AM :: Resuming backup 
1/5/2024 5:31:58 AM :: Creating VSS snapshot 
1/5/2024 5:32:19 AM :: Calculating digests 
1/5/2024 5:32:42 AM :: EFI system partition (disk 0) (499.0 MB) 499.0 MB read at 41 MB/s
1/5/2024 5:32:55 AM :: Windows (C:) (926.2 GB) 64.6 GB read at 380 MB/s
1/5/2024 10:05:50 AM :: Finalizing 
1/5/2024 10:05:52 AM :: Error: Error in the application 
1/5/2024 10:05:54 AM :: Processing finished with errors at 1/5/2024 10:05:54 AM 
1/5/2024 10:16:00 AM :: Retry: 2 
1/5/2024 10:16:06 AM :: Initializing 
1/5/2024 10:16:12 AM :: Preparing for backup 
1/5/2024 10:16:13 AM :: Resuming backup 
1/5/2024 10:16:47 AM :: Creating VSS snapshot 
1/5/2024 10:17:08 AM :: Calculating digests 
1/5/2024 10:17:32 AM :: EFI system partition (disk 0) (499.0 MB) 499.0 MB read at 50 MB/s
1/5/2024 10:17:42 AM :: Windows (C:) (926.2 GB) 64.6 GB read at 338 MB/s
1/5/2024 2:50:59 PM :: Finalizing 
1/5/2024 2:51:08 PM :: Error: Error in the application 
1/5/2024 2:51:10 PM :: Processing finished with errors at 1/5/2024 2:51:10 PM 
1/5/2024 3:01:15 PM :: Retry: 3 
1/5/2024 3:01:20 PM :: Initializing 
1/5/2024 3:01:27 PM :: Preparing for backup 
1/5/2024 3:01:27 PM :: Resuming backup 
1/5/2024 3:02:01 PM :: Creating VSS snapshot 
1/5/2024 3:02:22 PM :: Calculating digests 
1/5/2024 3:02:45 PM :: EFI system partition (disk 0) (499.0 MB) 499.0 MB read at 50 MB/s
1/5/2024 3:02:56 PM :: Windows (C:) (926.2 GB) 64.6 GB read at 303 MB/s
 

coolsport00
Userlevel 7
Badge +17

Hi @Steve Blair - I'm not seeing anything definitive  from those logs other than "application error", which is pretty vague. You could do a couple things to try and resolve this - 1. Do an Internet search for "Veeam Agent windows application error" and see what you can find; 2. Contact Veeam support. Even though you use the free version they do still offer support, albeit 'best effort'; 3. If you haven't already done so & you're not on the latest Agent version, download the latest version & see if your agent goes away. Another thing to try is, I know you reinstalled deleting all old folders, but maybe try again & look for & remove/reset the DB, as shown here. 

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
coolsport00
Userlevel 7
Badge +17

Hi @Steve Blair -

Just following up here. Did you get this resolved?

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
S
Userlevel 1

@coolsport00. Interestingly enough I have not. I reviewed Event Viewer last night and observed multiple Events indicating that a component was missing or that the installation was corrupted. I am at work and do not have the exact Event ID’s but they all indicated the same thing. That a component is missing or that the installation was corrupted. I reviewed them at this URL and could not determine the exact cause: https://helpcenter.veeam.com/docs/agentforwindows/userguide/appendix_events.html?ver=60

coolsport00
Userlevel 7
Badge +17

Hi @Steve Blair -

Thank you for the update. The link you shared just provides a description of the events...not really a source on how to resolve issues encountered in the events. I’m out of ideas sadly.

At this point, I think you should contact Support. I believe you can do so via the Agent Control Panel:

https://helpcenter.veeam.com/docs/agentforwindows/userguide/support_report.html?ver=60

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
S
Userlevel 1

@coolsport00  Yeah I didnt think that link would be of much use. I have reinstalled the app and have opened a support case per your suggestion. Thank you for your assistance. 

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