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Veeam v6 Agent is 15 times SLOWER than v5

  • 15 October 2023
  • 9 comments
  • 97 views
S
Userlevel 2
  • Shloop
  • Not a newbie anymore
  • 3 comments

After upgrading from V5 to V6 FREE Agent, my backup speeds significantly dropped. From 232 MB/s down to 15 MB/s.

 

V5


V6

 

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Best answer by Shloop 15 January 2024, 12:45

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9 comments

Chris.Childerhose
Userlevel 7
Badge +20

Unsure why as my laptop backs up just as fast or faster on v6.  I would take a look at the logs to see if anything is evident and also ensure Antivirus exclusions are in place.  Also ensure throttling is not on in the settings.

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
S
Userlevel 2

Didn’t see any obvious things in the logs. Antivirus exceptions are in place. If that would be the problem, I would have had it with v5 as well. Throttling is disabled.

Chris.Childerhose
Userlevel 7
Badge +20

Didn’t see any obvious things in the logs. Antivirus exceptions are in place. If that would be the problem, I would have had it with v5 as well. Throttling is disabled.

Unsure what else to suggest as I don't see that in V6.  Maybe a support case or check the forums https://forums.veeam.com

 

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
leduardoserrano
Userlevel 7
Badge +6

I recommend opening a case with technical support. I know several customers using version 6 without reporting performance issues. I just checked the HW system requirements, and are the same. As it is a free edition, Veeam will provide best-effort support by email only.

Luiz Eduardo Serrano. Cloud Architect, Systems Engineer for Veeam and Object First. Veeam Vanguard/VMCA 2024/VMCE. VMware Tanzu Vanguard 2024/VCP Security/VMware User Group, 4xHPE Master ASE/Instructor, RedHat Ansible SE/Instructor, AWS Architect, Nutanix NCA, Cisco-HPE Cloud & DC champion. My blog: https://cloudnroll.com
coolsport00
Userlevel 7
Badge +17

Hmm..don’t think I’ve heard of this issue before @Shloop . If you open a Veeam case to further look into this, I’d be curious of the solution.

Thanks.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
coolsport00
Userlevel 7
Badge +17

Hi @Shloop - did you get to open a case with Veeam Support? Were they able to provide any insights to the issue? A resolution? I’m curious what they found out...

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
S
Userlevel 2

I opened a support case, but during the time it took to get to a solution, I figured out that actually the external hard drive I was using was causing the performance degradation. By chance, the defect occured at the very same day I upgraded Veeam, which led me to believe it was Veeam.

coolsport00
Userlevel 7
Badge +17

Ah ok. Thanks for the update. 

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
Chris.Childerhose
Userlevel 7
Badge +20

I opened a support case, but during the time it took to get to a solution, I figured out that actually the external hard drive I was using was causing the performance degradation. By chance, the defect occured at the very same day I upgraded Veeam, which led me to believe it was Veeam.

Thanks for updating us on the issue.  Sort of figured it was the drive but nice you confirmed it.

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech

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