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Morning Veeam Gnu’s ;)

Got a fiddly one that I can’t figure out.

Veeam One server sits in DR Datacentre. If the link between the Prod and DR datacentre goes wobbly, Veeam One loses its connection and we start to get spurious reports such as snapshots that no longer exist on VMs but still appear in the report.
The fix is odd - retype the service account password in Virtual Centre and retry the connection.
Is there reg key where I can turn down the sensitivity of Veeam One for the VC connection ?

 

Thanks

 

Phil

Hi ​@Airless -

No one here would be able to share a reg key modification, if there is one. I've personally not heard of one for this. I recommend getting ahold of Support to see if there is one or maybe give you some other workaround.

Best. 

Thanks ​@coolsport00 Will do.

Depending on how often your collection runs if it is in the middle of it when the connection happens that can possibly cause this. You can always manually run collection to see if that fixes the issue on the reports.

Thanks Chris - will try

 

Thanks Chris - will try

 

No problem.  Let us know how it goes and if that fixes it.  I know VONE can be finicky at times with reporting.  LOL

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