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Veeam One Installation Failed.


waqasali
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Dear Community did anyone face this issue while installing the new Veeam One?

 

Need your best guideline in the logs file i can see that

 

 

Best answer by Chris.Childerhose

waqasali wrote:

Hi,

 

logs file I found the below error this is something like an environment limitation?

 

[19.11.2024 16:43:53][INFO] Start the installation of Microsoft SQL Server 2017 Express Advanced

[19.11.2024 16:44:06][ERROR] Failed to install Microsoft SQL Server 2017 Express Advanced.

 

 

 

 

Based on this error that would be the issue you are encountering.  I would try to install SQL Express first and you can install a newer release if needed then point the installer to that so it skips this part.

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Chris.Childerhose
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  • November 19, 2024

Doea Veeam ONE work?  Have you tried to run it and connect to servers?  Maybe it is a UI big if the install completed successfully.


waqasali
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I have completed numerous Veeam deployments before but I am facing this particular error for the first time and this is a fresh installation on a new VM. Everything is new.

 


Dynamic
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If it’s not working, take a look in %ProgramData%\Veeam\Setup for the installation logs. 
Is this OS fresh installed? And no further reboot before VONE installation? Maybe some pending Windows Updates/reboots…Had an installation issue with VONE in the past.


Chris.Childerhose
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Well maybe it is a one off. Does the program work or not now?  That is the big test to see if the error is just a bug or did something not install.

We cannot explain why this time the error came up since things have worked before. 


coolsport00
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Hi ​@waqasali ...did you click the click here link in the error above to open the log folder/file to see what the issue was? I would start there.


waqasali
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Hi,

 

logs file I found the below error this is something like an environment limitation?

 

[19.11.2024 16:43:53][INFO] Start the installation of Microsoft SQL Server 2017 Express Advanced

[19.11.2024 16:44:06][ERROR] Failed to install Microsoft SQL Server 2017 Express Advanced.

 

 

 

 


waqasali
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Chris.Childerhose wrote:

Well maybe it is a one off. Does the program work or not now?  That is the big test to see if the error is just a bug or did something not install.

We cannot explain why this time the error came up since things have worked before. 

 

Hi ​@Chris.Childerhose 

There are many logs files I’m checking and this is a new deployment I think this is an infrastructure limitation. 


Chris.Childerhose
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  • November 19, 2024
waqasali wrote:

Hi,

 

logs file I found the below error this is something like an environment limitation?

 

[19.11.2024 16:43:53][INFO] Start the installation of Microsoft SQL Server 2017 Express Advanced

[19.11.2024 16:44:06][ERROR] Failed to install Microsoft SQL Server 2017 Express Advanced.

 

 

 

 

Based on this error that would be the issue you are encountering.  I would try to install SQL Express first and you can install a newer release if needed then point the installer to that so it skips this part.


waqasali
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Hi ​@Dynamic 

 

VM updated and rebooted i m thinking this is environment limitation.


waqasali
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Chris.Childerhose wrote:
waqasali wrote:

Hi,

 

logs file I found the below error this is something like an environment limitation?

 

[19.11.2024 16:43:53][INFO] Start the installation of Microsoft SQL Server 2017 Express Advanced

[19.11.2024 16:44:06][ERROR] Failed to install Microsoft SQL Server 2017 Express Advanced.

 

 

 

 

Based on this error that would be the issue you are encountering.  I would try to install SQL Express first and you can install a newer release if needed then point the installer to that so it skips this part.

 

Hi ​@Chris.Childerhose 

 

let me plan this option thank you for the suggestion.

 

 


coolsport00
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waqasali wrote:

Hi,

 

logs file I found the below error this is something like an environment limitation?

 

[19.11.2024 16:43:53][INFO] Start the installation of Microsoft SQL Server 2017 Express Advanced

[19.11.2024 16:44:06][ERROR] Failed to install Microsoft SQL Server 2017 Express Advanced.

 

 

 

 

Interesting. Not much detail on why SQL Xpress failed to install. Agree with Chris here...if this doesn’t install properly, you can always install a more current version and then re-attempt VONE install.


waqasali
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coolsport00 wrote:
waqasali wrote:

Hi,

 

logs file I found the below error this is something like an environment limitation?

 

[19.11.2024 16:43:53][INFO] Start the installation of Microsoft SQL Server 2017 Express Advanced

[19.11.2024 16:44:06][ERROR] Failed to install Microsoft SQL Server 2017 Express Advanced.

 

 

 

 

Interesting. Not much detail on why SQL Xpress failed to install. Agree with Chris here...if this doesn’t install properly, you can always install a more current version and then re-attempt VONE install.

HI ​@coolsport00 

 

This is totally new installation I'm not sure if anyone else faced this issue but anyhow it is fixed now I install the new instance latest sql DB and attached during the veeam one deployment.


coolsport00
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Awesome. Glad you were able to get your issue resolved.


waqasali
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Thank you ​@Chris.Childerhose as you said yesterday it works for me I deployed new instance db latest version and attached it to veeam one during deployment it is successfully installed and working as expected.

 

I'm not sure if anyone's else faced this issue during the new implementation as well.

 

 


Chris.Childerhose
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Great to hear that worked to get VONE installed.  😎


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