Hi all,
today I checked and solved a Veeam One issue during Veeam M365 data collection.
This is the scenario:
- 1 Veeam M365 in AWS cloud with its DNS_HOSTNAME
- 1 Veeam One customer on-prem
In Task and Events tab I see the error:
Fired by event: VeeamEventCollectionFailedEvent
Event description: Failed to collect events data for object AWS_HOSTNAME. The RPC server is unavailable. (Exception from HRESULT: 0x800706BA)
Initiated by: Veeam ONE Monitor (ONESERVER-NAME)
The RPC service is running on both hosts.
From the ONE server I can ping the DNS_HOSTNAME and telnet on needed ports are ok (Firewall is ok).
Why I’ve bolded DNS_Hostname?
Because it’s different from AWS_HOSTNAME. This difference cannot permit to use RPC connection and start collection data.
What’s my solution?
Added AWS_HOSTNAME in host file on Veeam ONE server with DNS IP Address and collection starts properly.
I hope this solution can help someone.
