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Hi All,

 

Doing the initial install of backup for Salesforce CE. Got to the point of connecting Veeam to SF Connected App with key/secret then:

 

HTB8: Salesforce responded with an error: I/O error on GET request for "https://login.salesforce.com/services/oauth2/authorize": PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target; nested exception is javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

 

The callback URL is showing a certificate error, so I’m not sure whether:

  1. I should focus on fixing the URL certificate.
  2. I need to whitelist something on the Salesforce side.
  3. Both (or something else entirely!)

 

Any suggestions on how to resolve this?

 

Thanks in advance,

Matt

I would probably suggest a support ticket in this case.  Never used backup for SF and it might be quicker.  You can also check the forums too - https://forums.veeam.com

 


Hi ​@matt111! When creating the App in Salesforce, did you follow this KB article?https://www.veeam.com/kb4240


Especially the setting, marked on the screenshot below can cause the error you’re seeing.

 

 


Hi ​@regnor,

 

I did follow the KB, but when I reviewed settings that box was checked, so I unchecked it and changed another thing, and it seems to be working now.

Thanks very much for the help!

Best,

Matt


Glad to hear that you resolved the issue. 👍


Hi ​@regnor,

 

I did follow the KB, but when I reviewed settings that box was checked, so I unchecked it and changed another thing, and it seems to be working now.

Thanks very much for the help!

Best,

Matt

Perfect, thanks for following up 😊


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