I have three machines, one, an old Windows 10 (22H2 19045.6332) box and two Windows 11 (24H2 26100-6899) boxes. All are being backed up with nightly incremental and weekly full using the Windows Veeam Agent for Windows Free edition 6.3.2.1302. Each time a new version of the Agent is released, I install it and create new Recovery Media.
Recently, I needed to restore one of the Windows machines, so using Rufus 4.11 and the most recently created Veeam Recovery Media ISO, I created a recovery USB.
This USB booted just fine (although it seemed a little slower than other recoveries), but when it got to the initial menu screen, I had no access to either my keyboard or mouse. I tried re-creating this on both other machines and both had problems; Windows 10 had not network connectivity and the other Windows 11 machine had the same not keyboard, no mouse problem.
As I got a warning from Rufus regarding out of date Windows boot files when creating the Win11 USBs, I went back to Rufus 4.5 which did not give that warning. But when the machines booted, I still had exactly the same problem.
Finally, using Rufus 4.11 (still with warning) and instead of using the 6.3.2.1302 media, I used an older media 6.3.2.1205 and that appeared to work on both Win11 machines and also on the Win10 box.
Should I not be creating new recovery media when new versions of the Veeam Agent are installed? Or is this just a bug with this version of the Agent. It scared me a bit as I did not think I was going to be able to recover my machine and that a complete rebuild would be needed.
I did look at the similar posts regarding this problem, but none seemed to be failing the same as my problem.
Any ideas would be helpful.
Thank you
GChuck