Veeam Backup & Replication very slow to start backup

It is normal if you have a snapshot on a VM you're backing up. Since you have a physical server you're backing up... I can't think of anything off hand as to why it's taking so long to "process" before performing the backup 🤔

If you click on the “S2” server in the bottom left column of the statistics it will give you a breakdown of what it’s doing if you can click that and supply a screenshot please

Good catch Michael! 

Thanks for the quick response.  When I click on S2, it looks like the hour was spent “creating VSS snapshot.”  However, what is interesting is during that time, when I looked at Performance Monitor, there was no disk access.  It’s running and copying data now…

Hello @Hammer 

make sure you applied the exclusion list for antivirus 

https://www.veeam.com/kb1999

This is a good catch also for AV that can slow things too.

Okay I’d suggest going to c:\programdata\Veeam on the S2 server and finding the logs for the backup job (should be a sub folder within backup with the job name if memory serves correctly). And you can see if Veeam is waiting for VSS responses from the OS or if Veeam is hanging on something else 🙂

Hi, thanks again for your help.  Here is the section of the log file that show where things got “stuck.”

[29.11.2023 10:54:47.228] <16> Info         [RPC] Destroying RPC confirm session. Id: {1eff7a67-df5f-47a6-adbc-93591eadeada}

[29.11.2023 12:45:54.426] <08> Info           [CRL] Cleanup [Before: 255, After: 14]
 

It seems to be doing nothing for close to two hours, but I don’t know what Destroying RPC means…

Below is a bigger section of the log.

thank you again…

RPC = remote procedure call. I’d check the windows event log for any errors. I’d also suggest trying a backup without application aware processing and see if that works

Thanks for sharing what worked for you!