Skip to main content
Solved

Veeam 13 upgrade "Copy to" is no longer working. "OK" greyed out when choosing folder

  • Jan 19, 2026 6:01 PM UTC
  • 6 comments
  • 3586 views

When I try to restore from HV guest using “Copy To” option, choose a folder and the “OK” button is greyed out. I used to use this function all the time on this server before I upgraded to 13.01. Any ideas?

Best answer by Mildur

I assume you are facing the same situation as discussed in our RnD forum. My colleague ​@rovshanpashayev confirmed the new limitation with version 13 in the forum https://forums.veeam.com/post561457.html#p561457


And we provide a note it in the help center:

https://helpcenter.veeam.com/docs/vbr/userguide/guest_restore_before_you_begin.html?ver=13#recovery-finalization

 

Best,

Fabian

View original

    6 comments

    Mildur
    Forum|alt.badge.img+12
    • Mildur
    • Veeam Product Management
    • Answer
    • Jan 19, 2026 6:07 PM UTC

    I assume you are facing the same situation as discussed in our RnD forum. My colleague ​@rovshanpashayev confirmed the new limitation with version 13 in the forum https://forums.veeam.com/post561457.html#p561457


    And we provide a note it in the help center:

    https://helpcenter.veeam.com/docs/vbr/userguide/guest_restore_before_you_begin.html?ver=13#recovery-finalization

     

    Best,

    Fabian

    Senior Analyst, Product Management @ Veeam Software
      • bclark313
      • Author
      • Not a newbie anymore
      • Jan 19, 2026 6:13 PM UTC

      Yes, same thing. Weird they changed this. Confirmed copy to works going to a network share.

        • cmlong89
        • New Here
        • Jan 27, 2026 5:54 PM UTC

        I work around this by opening the folder in C:\VeeamFLR and copying files out of there.

          • Flotfyr15
          • New Here
          • Apr 8, 2026 9:03 AM UTC

          Yeah this is a wierd change.. you can always just use the admin share as a unc path..

          • Brad801
          • New Here
          • May 11, 2026 6:48 PM UTC

          Why was this change made?  Please undo it.

          • LeeH
          • New Here
          • May 13, 2026 8:40 AM UTC

          For the Copy To…

          In the folder box I have tried c:\veeamFLR and M:\temp (network drive) but the OK button is still greyed out.

          I’m sure Veeam have their reasons, but this seems a backward step.

          Terms & ConditionsAccessibility statement