Question

v12.1 Upgrade from v12.0 Configuration Check - Backup Enterprise Manager Upgrade

Forum|Forum|1 year ago
February 15, 2024
5 comments
196 views

+1

spider32
Influencer

I’m trying to upgrade our VBR to v12.1 but keep getting the message that I should upgrade my Backup Enterprise Manager. I have removed this server from our EM but still the Configuration Check insists that I upgrade the EM first.

I have read somewhere that a special MS SQL script should be run in order to be able to successfully remove a VBR server from EM. And the only way to get this script is to open a support ticket. Let me know if I need to do this or if somebody has found a way to work around this.

Thanks.

+21

coolsport00
Veeam Legend
Forum|Forum|1 year ago
February 15, 2024

Hey @spider32 -

Yes..you do need to ping support to get the script. I’ve seen a post..been several mos...of this same issue. They should be able to get you settled.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00

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+4

wesmrt
Veeam MVP
Forum|Forum|1 year ago
February 15, 2024

Yes, open a case with Veeam Support to get this done. The script should be simple, but with the case opened they could help if something goes wrong.

Wesley Martins @ Senior Enginner at Veeam Technical Support - Public Cloud | My blog: https://itproland.com.br (PT-BR)

Like

+8

dloseke
Veeam Vanguard
Forum|Forum|1 year ago
February 15, 2024

What these guys said….need to open a ticket for it. I need to do the same on mine as well, though I’ve been able to click through it every time at least.