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Uninstall tool for Veeam Windows - Case # 07498865


I have a device that has Veeam for Windows installed. I can’t upgrade it as it fails and if I try to uninstall it from control panel it fails saying it can’t find the MSI.

 

Is there an uninstall tool for Veeam?

 

 

5 comments

Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 8402 comments
  • November 14, 2024

There is no specific tool from Veeam for this.  Unless support has something which you already have a case for.  The other alternative is manual removal of files and registry but that can get tricky.  Stick with support for this instance.


coolsport00
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  • Veeam Legend
  • 4109 comments
  • November 14, 2024

Did you try a repair of the install from Programs & Features? Maybe doing so would re-add the missing MSI so you can uninstall. Otherwise as Chirs shared, Support would be your best bet.


Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 8402 comments
  • November 14, 2024

I think even running a Repair is going to ask for the MSI file that is missing but if you can figure out which one it is you can mount the ISO file for the version installed and then point to it maybe?  I have done this myself to fix an install here and there.


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  • Experienced User
  • 44 comments
  • November 14, 2024

AndrePulia
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  • Veeam Legend
  • 318 comments
  • November 14, 2024

Hi ​@simonneal72 , AS Chris said, you can get the missing MSI from the .ISO, when you uninstall the component, it will show which MSI is missing, try to get it from the ISO File.


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