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Testing Veeam for Salesforce - Error in eMail Notifications

  • 18 October 2023
  • 3 comments
  • 56 views
R
Userlevel 1
  • rri
  • New Here
  • 5 comments

Hello all,

I’m currently testing Veeam for Salesforce. All works fine. I just don’t manage to get eMail Alerts up and running. 

I set the alert and the Connection Setup to Microsoft O365 with classic connection. 
When sending Test email I receive Error: 

G6HH: Notification channel configuration is invalid, please verify your settings.

Trace Id: 293b541a6b68e109

Can anybody help me with this error msg?

Thanks

Rainer

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Best answer by regnor 18 October 2023, 15:00

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3 comments

R
Userlevel 1

Also Slack Connection is not working for me. 
 

Q7ZK: Please contact the support team. Unexpected error: missing_scope

Trace Id: 5985162cfef8c165

regnor
Userlevel 7
Badge +14

As you write “classic connection”, do you mean basic authentication with a username and password?

https://helpcenter.veeam.com/docs/vbsf/userguide/notification_settings.html?ver=20

If so, maybe the user you’ve configured doesn’t have SMTP Auth enabled in Exchange Online? Maybe you can also try modern authentication, or anonymous?

If that doesn’t help, I would suggest that you contact support, which is possible during trial/evaluation. Especially because of your second issue with Slack.

Max M. | Systems Engineer @Veeam | VMCE/VMCA | former Legend & Vanguard
R
Userlevel 1

Thanks @regnor, the modern authentication worked, ince I configured it in Exchange. Thanks.

For the Slack issue I will open a ticket, but this is not an important feature for me.

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