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Tenant Issue "Cannot find previous full backup to calculate incremental backups estimate"

  • June 6, 2023
  • 7 comments
  • 117 views
Geoff Burke
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Hi Everyone,

 

Always check the latest patch information and save yourselves some time troubleshooting :) 

I had a tenant run into this error on the health checks during health checks. Turns out it is a known issue and is resolved in the latest patch:

 

https://www.veeam.com/kb4420?ad=in-text-link#:~:text=Cannot%20find%20previous%20full%20backup%20to%20calculate%20incremental%20backups%20estimate

VMCA2024, VMCE2023, VMCE2024-SP,CKA, LFCS
Chris.Childerhose
coolsport00
MicoolPaul

7 comments

coolsport00
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  • coolsport00
  • Veeam Legend
  • June 6, 2023

Oopsie! 😂 Glad it was a fairly quick & easy resolution for you.

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
Chris.Childerhose
dloseke
Chris.Childerhose
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That is the thing any more no one seems to read and if you take two minutes you will be glad you did.  Nice to see it solved from the latest patch.

Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
coolsport00
dloseke
Geoff Burke
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  • Geoff Burke
  • Author
  • Veeam Vanguard
  • June 6, 2023

Yeah, the desire to spend a lot of time sifting through logs was just too difficult to overcome 😄

As my younger daughter use to say, “you took the long cut”

VMCA2024, VMCE2023, VMCE2024-SP,CKA, LFCS
Chris.Childerhose
dloseke
coolsport00
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  • coolsport00
  • Veeam Legend
  • June 6, 2023

@Chris.Childerhose interesting you say that. Almost always I do. Notice I state “almost” always. The 1 or few times I overlook documentation tends to be the 1 or 2 times “something” happens. Figures, right? 😁

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
Chris.Childerhose
dloseke
Chris.Childerhose
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@Chris.Childerhose interesting you say that. Almost always I do. Notice I state “almost” always. The 1 or few times I overlook documentation tends to be the 1 or 2 times “something” happens. Figures, right? 😁

Don’t get me wrong I will sometimes not read but 99% of the time do as I am trying to prove something to a vendor or client.  So I have to take the time to read.  😋

Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
dloseke
coolsport00
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  • coolsport00
  • Veeam Legend
  • June 6, 2023

I read a high % of time too...but sometimes….. <lazy_admin> hahaha

Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
Chris.Childerhose
dloseke
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  • dloseke
  • Veeam Vanguard
  • June 6, 2023

Doesn’t apply to everyone, but that’s one thing I love about the Service Provider Console now...it checks and tells you if there are patches available to get you up-to-date, and often can patch for you.  Makes that part pretty easy at least.

Derek M. Loseke, Senior Systems Engineer | Veeam Vanguard 2025 | Veeam Legend 2022-2024 | VMSP/VMTSP | VCP6-DCV | VSP/VTSP | CCNA | https://technotesanddadjokes.com | @dloseke
Chris.Childerhose
Iams3le
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