I am trying to take backp of MS Teams chat per users, but while adding user in a backup job the team chat option is not showing. I am confirm that user has teams chat data.
Teams chat backup option is not showing
Userlevel 7
+22
Hi, you need to follow this KB: https://www.veeam.com/kb4340
If you’re not aware and wondering why this isn’t an “enabled by default” setting, this is because the teams chat API is “metered” so you’ll pay per message processed. At present this also only covers teams channel chats, not 1:1 private conversations, there are multiple reasons why, conversations I’ve had with multiple backup vendors all point the finger at Microsoft’s current implementation of the API. Key comments made to me were it’s “all or nothing” so you can’t just backup specific users, it’s 1x API call per message, and if you have a group chat it’s not just 1 API call per message, it’s 1 API call per message PER RECIPIENT! So sending “hello” to 10 people in a group chat means 10 API calls, as the API is charged per call, it’s expensive!
Userlevel 7
+12
The previous EWS method through the hidden mailbox folder was disabled for all tenants by Microsoft a few weeks ago.
Best,
Fabian
Userlevel 4
The previous EWS method through the hidden mailbox folder was disabled for all tenants by Microsoft a few weeks ago.
Best,
Fabian
Hi Fabian,
Do you mean that once we update Veeem to V8 we will tart being charge for the usage of API without any notice?
Javier
Userlevel 7
+22
Hi
Userlevel 7
+12
Michael is correct, again 😁
While the global setting from the KB article is now enabled by default in v8, manual intervention is still required by the tenant/backup admin.
- Your M365 tenant admin has to setup the subscription in Azure.
- Your backup administrator has to enable the Teams Chat backup option in the organization and job properties:
- Org properties: Backup of Team Chats Using Teams Export APIs - Veeam Backup for Microsoft 365 Guide
- Job properties (may be required): Configuring Organization Backup - Veeam Backup for Microsoft 365 Guide
Best,
Fabian
Userlevel 4
Michael is correct, again 😁
While the global setting from the KB article is now enabled by default in v8, manual intervention is still required by the tenant/backup admin.
- Your M365 tenant admin has to setup the subscription in Azure.
- Your backup administrator has to enable the Teams Chat backup option in the organization and job properties:
- Org properties: Backup of Team Chats Using Teams Export APIs - Veeam Backup for Microsoft 365 Guide
- Job properties (may be required): Configuring Organization Backup - Veeam Backup for Microsoft 365 Guide
Best,
Fabian
Wow!!! Dealing with m365 licensing is a headache!!
Userlevel 7
+19
Hi
Thank you.
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