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Hi everyone,

I'm facing an issue while restoring Jenkins data using Veeam. Specifically, when I try to restore the config-history folder (which contains Jenkins configuration history), the restore fails. However, if I attempt to restore a smaller subset of data, it completes successfully.

Details:

  • Veeam version: 12.3.2

  • Backup type: VM-level

  • Error message/log snippet: a connection attempt failed because the connected party did not properly respond after a period time, or established connection failed because connected host has failed to respond

Veeam Support - Case # 07775632

Has anyone encountered this before? Could it be related to file size, permissions, or something else?

Thanks in advance!

Hi ​@jayantsingk,

This could have many reasons:

  • (temporary) connectivity issues to the host
  • connectivity issues to the guest OS (in case you perform guest file restore - do you?)
  • permission issues

Did you try to copy the folder to a temporary target and manually copy it to the desintation?

 

Would appreciate if you can keep us posted on the support’s feedback. Taking this to support is the best way for this kind of technical issues.

 

Best

Lukas

It depends, if you used connection mode RPC or VIX. Its written in GUI during starting restore process. 

User should be administrator and admin share should be not blocked.

I saw that several times in my cases like:

antivirus blocked installation of agent or running it

Connection from guest VM to repository was missing

Not enough disk space on C drive

..…

 

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