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NFR license support


hs08
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Hello,

If we have NFR license, can we open case to veeam technical support if we found technical issue?

Best answer by MicoolPaul

Morning, support is the same for community edition (CE) and NFR, its email only and best effort: https://www.veeam.com/legal/support-policy.html (Section 4.3)

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2 comments

Chris.Childerhose
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  • Veeam Legend, Veeam Vanguard
  • 8401 comments
  • November 22, 2024

Yes you can open a case similar to using the CE version but you will get more support with NFR typically.


MicoolPaul
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  • 2358 comments
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  • November 22, 2024

Morning, support is the same for community edition (CE) and NFR, its email only and best effort: https://www.veeam.com/legal/support-policy.html (Section 4.3)


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