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NFR license support

hs08
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  • hs08
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Hello,

If we have NFR license, can we open case to veeam technical support if we found technical issue?

Best answer by MicoolPaul

Morning, support is the same for community edition (CE) and NFR, its email only and best effort: https://www.veeam.com/legal/support-policy.html (Section 4.3)

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Handian - VMCE2024

    2 comments

    Chris.Childerhose
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    Yes you can open a case similar to using the CE version but you will get more support with NFR typically.

    Chris Childerhose (Enterprise Architect) - VMCE+ | VMCA | VMCE | VMCE-SP | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 7* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV/VCP-VVF | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
      MicoolPaul
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      Morning, support is the same for community edition (CE) and NFR, its email only and best effort: https://www.veeam.com/legal/support-policy.html (Section 4.3)

      Michael Paul - Opinions are my own and do not necessarily reflect the opinion of Veeam | https://micoolpaul.com | Mastodon: @micoolpaul@masto.nu | Bluesky: @micoolpaul.com
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