Hello,
If we have NFR license, can we open case to veeam technical support if we found technical issue?
Answer
NFR license support
+1Best answer by MicoolPaul
Morning, support is the same for community edition (CE) and NFR, its email only and best effort: https://www.veeam.com/legal/support-policy.html (Section 4.3)
Handian - VMCE2024
+21Yes you can open a case similar to using the CE version but you will get more support with NFR typically.
Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
+23Morning, support is the same for community edition (CE) and NFR, its email only and best effort: https://www.veeam.com/legal/support-policy.html (Section 4.3)
Michael Paul - Opinions are my own and do not necessarily reflect the opinion of Veeam | https://micoolpaul.com | Mastodon: @micoolpaul@masto.nu | Bluesky: @micoolpaul.com
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