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My Veeam backup is failed with an error


Userlevel 4
Resetting CBT per job settings for active fulls failed Details: The method is disabled by 'com.vmware.vcDr'
Failed to create VM snapshot. Error: CreateSnapshot failed, vmRef vm-105, timeout 1800000, snName VEEAM BACKUP TEMPORARY SNAPSHOT, snDescription Please do not delete this snapshot. It is being used by Veeam Backup., memory False, quiesce False
Error: The method is disabled by 'com.vmware.vcDr'

 

 

The  errors are indicated as shown below

 

 

 

 

 

 

 

 

 

 

 

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Best answer by Chris.Childerhose 27 October 2022, 11:58

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10 comments

Userlevel 7
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Are you using SRM to protect VMs?  This flag tends to come from that so Veeam fails backups.

See here - https://www.veeam.com/kb1916#:~:text=The%20method%20is%20disabled%20by%20%27vShield_SVM%27%20This%20occurs,occurs%20when%20Site%20Recovery%20Manager%20protects%20the%20VM.

 

Userlevel 4

Yes i am using SRM and Veeam.

 

Userlevel 7
Badge +20

Yes i am using SRM and Veeam.

 

That is the issue.  That flag is set by SRM so Veeam will throw that error due to it.  You would need to unprotect the VM with SRM then back it up.

Userlevel 4

Thanks a lot Chris

 

Userlevel 4

let me try that 

 

Userlevel 7
Badge +20

Thanks a lot Chris

 

Not a problem at all. 👍

Userlevel 4

is it possible to  backup  VMs using both SRM and veeam with no errors

 

Userlevel 7
Badge +20

is it possible to  backup  VMs using both SRM and veeam with no errors

 

Does not appear so due to the way SRM works to create snapshots on the VM which Veeam does not like.

Userlevel 4

still getting the same error after unprotecting the VMs in srm.

Userlevel 7
Badge +20

still getting the same error after unprotecting the VMs in srm.

Would suggest a support ticket at this point to get help.

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