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My Veeam backup is failed with an error


Resetting CBT per job settings for active fulls failed Details: The method is disabled by 'com.vmware.vcDr'
Failed to create VM snapshot. Error: CreateSnapshot failed, vmRef vm-105, timeout 1800000, snName VEEAM BACKUP TEMPORARY SNAPSHOT, snDescription Please do not delete this snapshot. It is being used by Veeam Backup., memory False, quiesce False
Error: The method is disabled by 'com.vmware.vcDr'

 

 

The  errors are indicated as shown below

 

 

 

 

 

 

 

 

 

 

 

Best answer by Chris.Childerhose

Are you using SRM to protect VMs?  This flag tends to come from that so Veeam fails backups.

See here - https://www.veeam.com/kb1916#:~:text=The%20method%20is%20disabled%20by%20%27vShield_SVM%27%20This%20occurs,occurs%20when%20Site%20Recovery%20Manager%20protects%20the%20VM.

 

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10 comments

Chris.Childerhose
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  • October 27, 2022

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  • October 27, 2022

Yes i am using SRM and Veeam.

 


Chris.Childerhose
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  • October 27, 2022
EddieZimbabwe wrote:

Yes i am using SRM and Veeam.

 

That is the issue.  That flag is set by SRM so Veeam will throw that error due to it.  You would need to unprotect the VM with SRM then back it up.


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  • October 27, 2022

Thanks a lot Chris

 


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  • October 27, 2022

let me try that 

 


Chris.Childerhose
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EddieZimbabwe wrote:

Thanks a lot Chris

 

Not a problem at all. 👍


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is it possible to  backup  VMs using both SRM and veeam with no errors

 


Chris.Childerhose
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  • October 27, 2022
EddieZimbabwe wrote:

is it possible to  backup  VMs using both SRM and veeam with no errors

 

Does not appear so due to the way SRM works to create snapshots on the VM which Veeam does not like.


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  • October 28, 2022

still getting the same error after unprotecting the VMs in srm.


Chris.Childerhose
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  • October 28, 2022
EddieZimbabwe wrote:

still getting the same error after unprotecting the VMs in srm.

Would suggest a support ticket at this point to get help.