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Manually remove Veeam components from HV host

  • February 28, 2023
  • 5 comments
  • 1518 views
A

Further to my earlier question about backing up between networks, I tried to start removing the Veeam components that are installed on the Hyper-V hosts.  One of the hosts is being a real pig and will not remove with error ‘Connecting to installer service Error: The RPC server is unavailable.’  On checking, the Veeam Installer Service is not running and will not start with an errors 7009 and 7000.  Trying to delete the service as per KB2263: Failed to start service ‘VeeamDeploySvc’ - The system cannot find the file specified. does not work either!  Any suggestions on how to manually remove Veeam components from this host? Slight curveball is that it is Windows Server Core 2019.

Thanks!

Best answer by AndyO

Have you tried to launch a 

wmic product

and then remove stuck installer

cd C:\Windows\installer
msiexec.exec /x [name_of_installer]

?

Trying to manually remove the components resulted in the msiexec process getting stuck.  What I hadn’t realised is that the server had end point protection running (S1).  When this was disabled, adding the host to the new Veeam instance worked perfectly.  Thanks everyone for the help.

    Chris.Childerhose
    Madi.Cristil
    April M

    5 comments

    JailBreak
    Forum|alt.badge.img+3
    • JailBreak
    • Veeam Vanguard
    • February 28, 2023

    Have you try to run the command with console elevated to Administrator?

    Best Regards, Luciano Patrão
    dloseke
    marcofabbri
    A
    • AndyO
    • Author
    • Comes here often
    • March 1, 2023

    Have you try to run the command with console elevated to Administrator?

    Yes, I made sure it was elevated.  I’m going to give the host another reboot tonight to see if it is just stuck in some sort of pending state.

    marcofabbri
    Forum|alt.badge.img+12
    • marcofabbri
    • On the path to Greatness
    • March 1, 2023

    Have you tried to launch a 

    wmic product

    and then remove stuck installer

    cd C:\Windows\installer
    msiexec.exec /x [name_of_installer]

    ?

    Backups are like pizza, I love them. | Linkedin: @marco-fabbri-it
    A
    • AndyO
    • Author
    • Comes here often
    • Answer
    • March 15, 2023

    Have you tried to launch a 

    wmic product

    and then remove stuck installer

    cd C:\Windows\installer
    msiexec.exec /x [name_of_installer]

    ?

    Trying to manually remove the components resulted in the msiexec process getting stuck.  What I hadn’t realised is that the server had end point protection running (S1).  When this was disabled, adding the host to the new Veeam instance worked perfectly.  Thanks everyone for the help.

    Moustafa_Hindawi
    Forum|alt.badge.img+6

    Hello @AndyO 

    Did you checked port 135 and 445 ports are opened?

    Moustafa Hindawi | Blogger | Nutanix Technology Champion | NCSE | NCM-MCI | VMCE | 2xVCAP-DTM & DCV | 2xVCP-NV & CMA | LinkedIn: https://www.linkedin.com/in/moustafaadelmoustafa/ | My Blog: https://cloudwhales.co.uk/author/mhindawi/
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