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M365 Sharepoint backup not progressing


Hi team

I was tasked with creating a new repo in Azure and setting up new backup policies.
I have created policy per service (Sharepoint, Teams, Onedrive, Mail)

Services other than sharepoint have finally completed but sharepoint is not playing nice.
It appears not to be progressing and been at it for nearly 7 days.
Any idea what the issue could be? I have stopped all other backups for now but makes no difference.

Any thoughts?

 


 

Best answer by Chris.Childerhose

The only thing I can think of is throttling on MS side.  Other than that a support ticket would be the better thing to do as support can check the logs to see where the hang up is.

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3 comments

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  • January 29, 2026

PS the number of objects has not shifted at all for at least 3 days

 


Chris.Childerhose
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The only thing I can think of is throttling on MS side.  Other than that a support ticket would be the better thing to do as support can check the logs to see where the hang up is.


MicoolPaul
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Hi ​@gravelrider is your number of items processed increasing? Objects processed means reaching the end of the site, if you have a site with many items and versions then you’ll see items prcsssed increasing whilst objects processed remains static during the processing of the larger sites