Lost certification records after migration from old veeam.looop.co portal

​@Federica - are you able to assist the OP here?

Hi ​@christophecorvaisier! I would suggest that you contact the team directly via the following email address: vmce@veeam.com

Yeah..agree with Max. I’m thinking this is a backend portal migration issue they’ll need to look at.

For us in the U.S….we still have the original/traditional site:

https://www.veeam.com/support/training/vmce-certification.html?tab= 

To see our current cert, we have to login. We can’t see cert history on Veeam’s site though...we can only see this info on Pearson’s testing site. On there we can see our exam history and results history.

For specific region, there’s a listing of emails...but also the one Max shared should work:

Hope you get it sorted. Keep us posted.

Best.

Thanks for tagging ​@Chris.Childerhose 

​@christophecorvaisier I am not super familiar with Veeam University FREE; however, I do know that it is unfortunately not possible to recover or transfer course completion records from the previous training portal and records from the old platform are no longer available. Please note that Veeam University FREE only provided course completion records, not certifications.

Certifications—intended as proctored processes that award an industry-recognized credential—are only available through Veeam University PRO

Good info Federica! Thank you! 😊

Not a problem Federica just wanted to get the OP help of some fashion. 🙂