Hi all,
I want to update Veeam Agent for Windows from 6.3.2.1205 to 6.3.2.1302. The in place upgrade doesnt’t work:
Will my backup job settings be safe when I uninstall the current installed agent and reinstall the new version of Veeam Agent for Windows?
Kind Regards
Best answer by Iams3le
Hi
+12Hi
Can you please try to run the update from the Veeam Agent GUI (Control Panel)? When you go to “About” in the main menu the Agent should be checking for updates and offer to upgrade the version.
Maybe give it a shot.
Best regards
Lukas
The download doesn’t work. I have this message:
Here it says that the configurattion won’t be affected by uninstalling the Veeam Agent. Is this true? I don’t want to lose these setttings. I’m using the FREE version of the agent so there’s no central management.
+11Hi
+21Hi
Yes...you can uninstall the VAW Agent and then install it manually. It’s how VAW interacts with the system to perform the backup. The settings for VAW are in the VAW database...so you should be good there. At the very least, perform a backup of the system before attempting the uninstall/reinstall. I assume this is a physical device and thus a snapshot can’t be ran as Christian suggetsed? If it is is a VM, by all means, run a backup as well as create a snapshot before attempting the uninstall/reinstall of the Agent.
Let us know how it goes.
Best.
+21The download doesn’t work. I have this message:
Here it says that the configurattion won’t be affected by uninstalling the Veeam Agent. Is this true? I don’t want to lose these setttings. I’m using the FREE version of the agent so there’s no central management.
Based on this you can see it says the settings are saved on uninstall so I would go that direction.
OK, thank you. I can confirm that the settings of the agent will be safe with uninstalling teh old version and installing the new version. I don’t know why this minor update has to be done this way. All former updates did an upgrade without first uninstalling the agent.
+21Glad to hear it upgraded manually for you at least.
Yeah...maybe just something Veeam needs to modify and maybe forgot to? Not sure. Maybe worth sharing with the Veeam PMs over on the Forums to inquire if this behavior is normal in moving forward, or a bug, etc.
+21Good to hear you were able to get the update done and yes, it is unusual for it to be this way for this minor patch. I use the agent on my laptop daily and never had an issue with updating it for each release/patch. I am now on the v13 agent with the VSA, and it works well.
OK, thank you. I can confirm that the settings of the agent will be safe with uninstalling teh old version and installing the new version. I don’t know why this minor update has to be done this way. All former updates did an upgrade without first uninstalling the agent.
Upgrading from 6.3.1.x is possible without uninstalling the agent first. But if you have already version 6.3.2.x running you have first to uninstall the agent before instaling 6.3.2.1302!
+21OK, thank you. I can confirm that the settings of the agent will be safe with uninstalling teh old version and installing the new version. I don’t know why this minor update has to be done this way. All former updates did an upgrade without first uninstalling the agent.
Upgrading from 6.3.1.x is possible without uninstalling the agent first. But if you have already version 6.3.2.x running you have first to uninstall the agent before instaling 6.3.2.1302!
Well that is not intuitive at all as you should just be able to patch. Hopefully they address this in the next release. Be sure to post on the Forums or add to a post if someone already has about this.
+11Hi
Yes...you can uninstall the VAW Agent and then install it manually. It’s how VAW interacts with the system to perform the backup. The settings for VAW are in the VAW database...so you should be good there. At the very least, perform a backup of the system before attempting the uninstall/reinstall. I assume this is a physical device and thus a snapshot can’t be ran as Christian suggetsed? If it is is a VM, by all means, run a backup as well as create a snapshot before attempting the uninstall/reinstall of the Agent.
Let us know how it goes.
Best.
+1
The download doesn’t work. I have this message:
Here it says that the configurattion won’t be affected by uninstalling the Veeam Agent. Is this true? I don’t want to lose these setttings. I’m using the FREE version of the agent so there’s no central management.
Well, this message only appeared after I removed the already existing last update installation file from C:\ProgramData\Veeam\VeeamUpdates and requested the update again via GUI. Before that, the message was as presented by
I have this problem too.
It makes you seriously doubt the safety of relying on this for recovery when the programmers can’t, after previous successes, perform an upgrade.
Uninstalling manually and re-doing the new version is not acceptable in 2025.
Just get ana analyst/programmer to fix and test it, never leave it to a programmer. I have seen this kind of thing way back in my mainframe Systems Analyst days.
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