Hi everyone,
I'm running into a strange issue with a Veeam Backup & Replication Appliance v13.0.2.29 on a physical HPE Gen10 server with iLO 5 (firmware 3.13).
The appliance boots normally and displays the Veeam Host Management screen, but I can't access the network configuration because the keyboard input doesn't seem to work correctly.
ENTER to change the network config!
What I've tried:
- HTML5 Remote Console
- Java Integrated Remote Console (v252)
- Different browsers
- Hotkey programming
- Ctrl+X
- Ctrl+Shift+X
- Fn combinations
- Java updated to the latest version
The problem is that Enter does not activate the "Sign in" button, so I can't get into the Host Management menu to change the appliance IP address. The appliance currently has an incorrect IP configured, so I can't access the web interface or SSH.
The server is in a remote datacenter, so connecting a physical keyboard isn't an easy option.
Has anyone experienced this with the Veeam Appliance or iLO 5?
- Is there a known workaround to get Enter/Ctrl+X working in the remote console?
- Is there another supported way to change the appliance network configuration without accessing the TUI?
- Has anyone seen this specific issue with the Java or HTML5 iLO console?
Any suggestions would be greatly appreciated.