Skip to main content
  • EN

For the past few weeks, I have been experiencing difficulties troubleshooting an issue that is causing failures in my backup jobs. The problem started following a power outage, and I have not been able to identify the root cause.

Could you please assist me in resolving this issue? I can provide further details and logs if needed.

 

 

In the logs i found some entrys

 >16.12.2024 20:02:51.302]    <01>    Info (3)    Job session 'bfd333b9-d621-450b-affa-c7904e05fe9b' has been completed, status: 'Failed', '0 B' of '0 B' bytes, '1' storages in '0' tasks, '0' successful, '0' failed, details: '', PointIds: o]

16.12.2024 20:02:51.362]    <01>    Info (3)     CJobLogsManager] Cannot find quota. JobId : 3424b4e5-76da-46c3-9efe-f91723879d58.

 

For the past few weeks, I have been experiencing difficulties troubleshooting an issue that is causing failures in my backup jobs. The problem started following a power outage, and I have not been able to identify the root cause.

Could you please assist me in resolving this issue? I can provide further details and logs if needed.

 

 

In the logs i found some entrys

  16.12.2024 20:02:51.302]    <01>    Info (3)    Job session 'bfd333b9-d621-450b-affa-c7904e05fe9b' has been completed, status: 'Failed', '0 B' of '0 B' bytes, '1' storages in '0' tasks, '0' successful, '0' failed, details: '', PointIds: o]

/16.12.2024 20:02:51.362]    <01>    Info (3)     CJobLogsManager] Cannot find quota. JobId : 3424b4e5-76da-46c3-9efe-f91723879d58.

 

 

Hi ​@jenner.filho 

 

Check the agent base backup job required ports are open follow the Veeam official article https://helpcenter.veeam.com/docs/backup/vsphere/used_ports.html?ver=120

 

Test-NetConnection -ComputerName IP Address -Port 3300 and so on this is the example to test the port connection towards agent machine.

 

i can see that Cannot find quota in error check the quota of the repository as well rescan it and assign required quota as well.

do this and share your results with us

 

 

 

I’d open a ticket with support for this one. 

There are many more logs in other places and other information needed.

Can you run a new job? Try doing an active full 

Comment


Terms & Conditions