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Question

File not found (cannot open storage location

A

Hi Guys,

 

 I am new to Veeam and i really want this to work cuase i really like Graphical interface and method of doing this.

 

But i have made several attempts and recreated a new repository and backup jon and every time i backup to my nas through SMB 

 

I get a failed backup job!

 

The logs tell me this

 

Processing ADMINDC1 Error: An unexpected network error occurred. Asynchronous request operation has failed. [requestsize = 524288] [offset = 528384] Failed to open storage for read/write access. Storage: [\\ADMINNAS\Veeambackup\VMbackupjob2\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-21T134040_E6E7.vbk].
Error: An unexpected network error occurred. Asynchronous request operation has failed. [requestsize = 524288] [offset = 528384] Failed to open storage for read/write access. Storage: [\\ADMINNAS\Veeambackup\VMbackupjob2\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-21T134040_E6E7.vbk].
Processing finished with errors at 21-4-2024 13:44:24

 

I dont see the file vbk on my NAS either,

 

[20.04.2024 13:55:44.230] <  5420> stg      |   There is no file 'HostFS://\\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk' in the files cache.
[20.04.2024 13:55:44.230] <   808> stg      | Upgrading/fixing storage [\\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk]. Standard block size: [1048576]. Block alignment logarithm: [3].
[20.04.2024 13:55:44.230] <   808> stg      |   Opening storage [\\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk] for read/write access.
[20.04.2024 13:55:44.230] <   808> stg      |     File [\\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk] does not exist.
[20.04.2024 13:55:44.261] <   808> cli      |     Start Asynchronous IO request processor.
[20.04.2024 13:55:44.261] <   808> cli      |     Start Asynchronous IO request processor.
[20.04.2024 13:55:44.261] < 11280> cli      | Thread started.  Role: 'Asynchronous IO request processor', thread id: 11280, parent id: 808.
[20.04.2024 13:55:44.261] <   808> stg      |     Opening storage file [HostFS://\\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk]
[20.04.2024 13:55:44.261] < 15300> cli      | Thread started.  Role: 'Asynchronous IO request processor', thread id: 15300, parent id: 808.
[20.04.2024 13:55:44.339] <   808> stg      |     Creating size-quoted storage file. Current file size: [0].
[20.04.2024 13:55:44.339] <   808> cli      | WARN|Cannot set valid data length for '\\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk' to 8388608, error 50: The request is not supported.
[20.04.2024 13:55:44.339] <   808> cli      | WARN|Disabling the change of valid data length for \\ADMINNAS\Veeambackup\Vmbackup\ADMINDC1.a00c5b97-a1c2-4fb5-8717-7576427fd30fD2024-04-20T135458_8BC1.vbk
[20.04.2024 13:55:44.339] <   808> stg      |     [HtStgFile] Updating storage file size from 8388608 to 4096 

 

I saw more of these topics but there wasnt a clear solution provided what i can use, so i would ask my problem for this.

6 comments

Andanet
Userlevel 7
Badge +10

Hello @Adminnovate 

I think issue was permissions related. 

Have you set to Domain authentication security on NAS?

Can you share Nas model and authentication mode for it? Thanks 

Antonio D'Andrea | VCP6-DCV | VMCE 2021 | VMCA 2022 | VMTSP2023 | Veeam Legend 2023 | VUG Italy Leader | I want it written on my tombstone "Please start a restore to the last valid backup"
Chris.Childerhose
Userlevel 7
Badge +20

Credentials could be part of the issue as noted but are you able to use iSCSI instead from your NAS to a server then format as ReFS if Windows.  SMB can be unreliable for backups using a NAS.

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
A

I like the idea of ISCSI to mount the disk, why didnt i thought of that myself :).

That worked like a charm, it was not really what i asked, but cuase you thought out of the box i found a more suitable way to backup my stuff.

Chris.Childerhose
Userlevel 7
Badge +20

Glad to hear that worked. Too bad my post was not the answer. 😉

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
A

Hi Chris,

I dont know why i didnt select your post.

Is there a way to undo my choice cause definately earn the credits

Chris.Childerhose
Userlevel 7
Badge +20

@Madi.Cristil @safiya -- can you undo the answer selected to this post as noted by the OP.  Thanks

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech

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