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Failed to modify guest OS settings hyper-v

A
Userlevel 3

Hello,
I'm posting for the first time.
Here is my production configuration: Windows server 2019 on an Intel 10900KF platform in Raid 1.
I create my image with Veeam Agent for windows (6.0.2.1090)
on a USB HDD. everything works fine
Then I want to remount my Veeam backup on a test server.
Installation on a test server Intel 12100 platform in non-raid, Veeam B&R 12.1.0.21.31 installation, Hyper-v role installation.
When I want to do an instant recovery of my Veeam backup,
here's the error message :
Failed to modify guest OS settings
A 'System.ArgumentOutOfRangeException' has been thrown

here's the screenshot

Thanks in advance for your help

icon

Best answer by Andreas Link 23 January 2024, 13:43

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18 comments

JMeixner
Userlevel 7
Badge +17

Hello @actualc,
just to make sure I have understood your scenario correct:

  • you have backed up a physical Windows server with the Veeam Agentfor Windows and want to restore it as a VM with a VBR server?
  • your Agent ran in standalone mode or controlled from the VBR server?

What I see is that your Veeam Agent for Windows is not on the last version (6.0.3).

 

Jochen (Joe) Meixner | Veeam Vanguard 2024 | Veeam Legend 2021 - 2023 | Veeam Certified Architect (VMCA) 2022 | Twitter: @JoMeix | BlueSky: @jmeixner.bsky.social
A
Userlevel 3

hello @JMeixner ,
that's exactly it
my agent works in standalone mode

JMeixner
Userlevel 7
Badge +17

Did you try to boot the VM with the Veeam Recovery Media and restore the backup from there?

Jochen (Joe) Meixner | Veeam Vanguard 2024 | Veeam Legend 2021 - 2023 | Veeam Certified Architect (VMCA) 2022 | Twitter: @JoMeix | BlueSky: @jmeixner.bsky.social
Chris.Childerhose
Userlevel 7
Badge +20

What version of Hyper-V is installed on the system you are restoring from?  Is the OS the same as the one backups up - Win2019?  That can cause issues from what I am reading here - Before You Begin - User Guide for Microsoft Hyper-V (veeam.com)

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
A
Userlevel 3

hello @Chris.Childerhose

both server versions are in 2019.
hyper-v version is 10.0.17763.1

A
Userlevel 3

hello @JMeixner 

I did a test restore from Veeam Recovery Media
it's OK, the restore is good

Chris.Childerhose
Userlevel 7
Badge +20

The only other thing I can think of is to check the logs here - C:\ProgramData\Veeam\Backup

Otherwise, you might need to use the recovery media for this restore or worse case open a Support ticket to get assistance.

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
A
Userlevel 3

hello @Chris.Childerhose 

thanks for you help

i look

M
Badge

Hi,

we have the same issue after an upgrade from Veeam B&R version 11 to 12 in December 2023.

With version 11 instant recovery worked fine. A full restore takes to much time and is no solution for us.

Any ideas?

Thx & rgds

 

A
Userlevel 3

Thank you for this info

no idea but the solution offers rapid recovery with instant recovery, that's why we chose this solution

M

I’m having the same issue after upgrading from 12.x to 12.1.  “Failed to modify guest OS settings”. 

Chris.Childerhose
Userlevel 7
Badge +20

I’m having the same issue after upgrading from 12.x to 12.1.  “Failed to modify guest OS settings”. 

Did you open a Support case to have them check things for you?

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
A
Userlevel 2

Hi,

i have same issue and forwarded it to the support:

i did a backup of a Windows Server 2016 and like to restore it via instant recovery from backup to a Hyper-V VM on a windows 10 pro computer. On windows computer all updates are up to date

Hyper-V Version 10.0.19041.1
Windows backup Agent Version : 6.1.0.349
Veeam Backup & Replication community version : 12.1.0.2131

below you can find the restore protokoll:
17.01.2024 18:04:52 Warning Restore failed 17.01.2024 18:04:55 Warning Eine Ausnahme vom Typ "System.ArgumentOutOfRangeException" wurde ausgelöst. Parametername: busType Der tatsächliche Wert war Unknown. 17.01.2024 18:04:55 Retry count: 3 17.01.2024 18:05:40 Restoring VM PLSV02... 17.01.2024 18:05:01 Disk E:\Hyper-V\Virtual Hard Disks\dddefdf4-a18b-4271-997c-32c31958f0d9.vhdx has been preallocated successfully 17.01.2024 18:05:10 Disk E:\Hyper-V\Virtual Hard Disks\25b9476b-2d4d-4d76-bac9-ff1e1892f8a8.vhdx has been preallocated successfully 17.01.2024 18:05:20 All VHDs were mounted successfully 17.01.2024 18:05:33 Error Failed to modify guest OS settings 17.01.2024 18:05:36 VM was removed successfully 17.01.2024 18:05:37 Preallocated disks were removed successfully 17.01.2024 18:05:37 Error Restore failed 17.01.2024 18:05:40 Error Eine Ausnahme vom Typ "System.ArgumentOutOfRangeException" wurde ausgelöst. Parametername: busType Der tatsächliche Wert war Unknown.

A
Userlevel 3

hello @Andreas Link 

have you received any feedback from support?

A
Userlevel 2

not yet when we solved it i will post the solution

A
Userlevel 2

Hi all,

the Problem is solved with the new 12.1.1.56 of Veeam Backup & Replication it includes a fix for this Problem. Here you can download the update and complete iso file:

KB4510: Release Information for Veeam Backup & Replication 12.1 and Updates

good luck..😉

Andreas

leduardoserrano
Userlevel 7
Badge +6

Great, @Andreas Link ! 😀

  • SureBackup jobs using Hyper-V-based virtual labs fail to process agent backups, displaying the error: 
    Exception of type 'System.ArgumentOutOfRangeException' was thrown
Luiz Eduardo Serrano. Cloud Architect, Systems Engineer for Veeam and Object First. Veeam Vanguard/VMCA 2024/VMCE. VMware Tanzu Vanguard 2024/VCP Security/VMware User Group, 4xHPE Master ASE/Instructor, RedHat Ansible SE/Instructor, AWS Architect, Nutanix NCA, Cisco-HPE Cloud & DC champion. My blog: https://cloudnroll.com
Chris.Childerhose
Userlevel 7
Badge +20

Hi all,

the Problem is solved with the new 12.1.1.56 of Veeam Backup & Replication it includes a fix for this Problem. Here you can download the update and complete iso file:

KB4510: Release Information for Veeam Backup & Replication 12.1 and Updates

good luck..😉

Andreas

Great to hear Andreas that this release fixed it.  👍🏼

Chris Childerhose - VMCA2022 | VMCE2023 | Veeam Vanguard 7* | Veeam Legend 3* | vExpert 5* | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech

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