Customer's tape needs to be erased, prompt Error Unable to perform Tape erase for library IBM 3573-TL E.70: cannot lock tape drive。I don't know how to operate it
Error Unable to perform Tape erase for library IBM 3573-TL E.70: cannot lock tape drive
Userlevel 7
+17
Hello
please describe the process you are carrying out.
Do you have some logfiles/screenshots/etc.?
Userlevel 7
+21
If you are trying to erase the tape from the library UI but have Veeam with the Tape service, you may need to stop the tape service from running as it will lock and take control of the unit. If that is not the case more details as noted by Joe would be good.
HELLO I GET THIS MESSAGE WHEN I TRY TO ERASE TAPE. HOW CAN I SOLVE IT
Userlevel 7
+21
HELLO I GET THIS MESSAGE WHEN I TRY TO ERASE TAPE. HOW CAN I SOLVE IT
Is there a tape job running? If so it has locked the tape drive and you will need to wait on it to finish. If not you can try restarting the tape service to see if that unlocks the tape drive.
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