Customer's tape needs to be erased, prompt Error Unable to perform Tape erase for library IBM 3573-TL E.70: cannot lock tape drive。I don't know how to operate it
Answer
Error Unable to perform Tape erase for library IBM 3573-TL E.70: cannot lock tape drive
Best answer by JMeixner
Hello
please describe the process you are carrying out.
Do you have some logfiles/screenshots/etc.?
+16Hello
please describe the process you are carrying out.
Do you have some logfiles/screenshots/etc.?
Jochen (Joe) Meixner | Veeam Vanguard 2024 | Veeam Legend 2021 - 2024 | Veeam Certified Architect (VMCA) | X: @JoMeix | BlueSky: @jmeixner.bsky.social
+21If you are trying to erase the tape from the library UI but have Veeam with the Tape service, you may need to stop the tape service from running as it will lock and take control of the unit. If that is not the case more details as noted by Joe would be good.
Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
+21HELLO I GET THIS MESSAGE WHEN I TRY TO ERASE TAPE. HOW CAN I SOLVE IT
Is there a tape job running? If so it has locked the tape drive and you will need to wait on it to finish. If not you can try restarting the tape service to see if that unlocks the tape drive.
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