Question

Error: File Does Not Exist. Failed to open storage for read access.

  • 20 December 2022
  • 3 comments
  • 464 views

Userlevel 1

Hi All,

I’m receiving this error on within Veeam running a Backup Copy to a QNAP. I’m a novice at Veeam so any help is appreciated. Looking in the C:\ProgramData\Veeam\Backup folder, which log file in particular will detail where exactly this error is happening?

 

Below is the summary of the Failed ‘Backup Copy to QNAP’ job.

 

 


3 comments

Userlevel 7
Badge +21

This will help to explain the Backup Copy jobs - Creating Backup Copy Jobs for VMs and Physical Machines - User Guide for VMware vSphere (veeam.com)

 

For the logs you need to look at the job log for this copy job in the directory you noted above and there is a subfolder for the actual copy job that will have logs.

Userlevel 1

Hi Chris,

Thank you for the reply. I did check the QNAP and am seeing there are no .vbk files hence why the error “file does not exist”. I created a new backup job mimicking the settings of a working job that is so far successfully running. Fingers crossed!

 

Userlevel 7
Badge +21

Hi Chris,

Thank you for the reply. I did check the QNAP and am seeing there are no .vbk files hence why the error “file does not exist”. I created a new backup job mimicking the settings of a working job that is so far successfully running. Fingers crossed!

 

Great to hear keep us posted. 👍🏼

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