File backup job is failing with above error please assist.
Error: Failed to perform authentication with the secondary password: the token is invalid
Userlevel 7
+7
Hi,
Can you provide a bit more information please? Like what type of job is it, a screenshot of the activity window if possible.
Has this job worked before or is this a new job? What are you trying to backup? A VM or a File Backup Job?
Userlevel 7
+20
Hi,
Can you provide a bit more information please? Like what type of job is it, a screenshot of the activity window if possible.
Has this job worked before or is this a new job? What are you trying to backup? A VM or a File Backup Job?
As stated, we need more information. Also, if you sending the job to Capacity/Archive tier is the encryption password correct? Did that change on your cloud provider causing the token to change possibly?
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