Skip to main content
Question

Error: Failed to perform authentication with the secondary password: the token is invalid

  • February 13, 2023
  • 2 comments
  • 945 views

Forum|alt.badge.img

File backup job is failing with above error please assist.

2 comments

dips
Forum|alt.badge.img+7
  • On the path to Greatness
  • February 13, 2023

Hi, 

Can you provide a bit more information please? Like what type of job is it, a screenshot of the activity window if possible.

Has this job worked before or is this a new job? What are you trying to backup? A VM or a File Backup Job?


Chris.Childerhose
Forum|alt.badge.img+21
  • Veeam Legend, Veeam Vanguard
  • February 13, 2023

Hi, 

Can you provide a bit more information please? Like what type of job is it, a screenshot of the activity window if possible.

Has this job worked before or is this a new job? What are you trying to backup? A VM or a File Backup Job?

As stated, we need more information.  Also, if you sending the job to Capacity/Archive tier is the encryption password correct?  Did that change on your cloud provider causing the token to change possibly?