Hello Community,
I'm experiencing an issue when trying to use VM Intelligence in Veeam version 13.0.2.29, both when deployed as a VSA Appliance and when installed on Windows.
When accessing the feature, I receive the following error message:
"Cannot verify the product license." both Backup servers are connect to the internet.
What I find strange is that I am using a valid NFR Premium license with more than 300 days remaining before expiration.
I have already verified that the license is correctly installed, and the issue occurs on both deployment types, which makes me think it could be related to a VM Intelligence licensing requirement, online license validation, or possibly a bug in version 13.0.2.29.
Has anyone experienced this issue before or knows of any troubleshooting steps or solutions?
Any help would be greatly appreciated. Thank you!


