Hello,
Just getting into Veeam. Trying to install VeeamOne agent on my Veeam B&R box from my standalone VeeamOne server. However, it keeps failing out. I’ve tried unloading any anti-virus, disabling firewall. I’m running it using administrator credentials. It is not domain joined so it does not have any odd security policies. I’m using ComputerName\Administrator for the installation account. I looked at errors 1639 and 1708 but it provided little help. has anyone seen this or know a workaround?
=== Verbose logging started: 3/24/2023 15:57:11 Build type: SHIP UNICODE 5.00.10011.00 Calling process: C:\Windows\OneAgent\Veeam.One.Agent.Deployment.Service.exe ===
MSI (c) (20:A0) [15:57:11:775]: Resetting cached policy values
MSI (c) (20:A0) [15:57:11:775]: Machine policy value 'Debug' is 0
MSI (c) (20:A0) [15:57:11:775]: ******* RunEngine:
******* Product: C:\Windows\OneAgent\OneAgent.x64.msi
******* Action:
******* CommandLine: **********
MSI (c) (20:A0) [15:57:11:775]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (20:A0) [15:57:11:775]: Grabbed execution mutex.
MSI (c) (20:A0) [15:57:11:775]: Cloaking enabled.
MSI (c) (20:A0) [15:57:11:775]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (20:A0) [15:57:11:775]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (18:D8) [15:57:11:791]: Running installation inside multi-package transaction C:\Windows\OneAgent\OneAgent.x64.msi
MSI (s) (18:D8) [15:57:11:791]: Grabbed execution mutex.
MSI (s) (18:44) [15:57:11:791]: Resetting cached policy values
MSI (s) (18:44) [15:57:11:791]: Machine policy value 'Debug' is 0
MSI (s) (18:44) [15:57:11:791]: ******* RunEngine:
******* Product: C:\Windows\OneAgent\OneAgent.x64.msi
******* Action:
******* CommandLine: **********
MSI (s) (18:44) [15:57:11:791]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (18:44) [15:57:11:791]: Note: 1: 2203 2: C:\Windows\Installer\inprogressinstallinfo.ipi 3: -2147287038
MSI (s) (18:44) [15:57:11:791]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (18:44) [15:57:11:791]: File will have security applied from OpCode.
MSI (s) (18:44) [15:57:11:791]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\Windows\OneAgent\OneAgent.x64.msi' against software restriction policy
MSI (s) (18:44) [15:57:11:806]: SOFTWARE RESTRICTION POLICY: C:\Windows\OneAgent\OneAgent.x64.msi has a digital signature
MSI (s) (18:44) [15:57:11:806]: SOFTWARE RESTRICTION POLICY: C:\Windows\OneAgent\OneAgent.x64.msi is permitted to run because the user token authorizes execution (system or service token).
MSI (s) (18:44) [15:57:11:806]: MSCOREE not loaded loading copy from system32
MSI (s) (18:44) [15:57:11:806]: End dialog not enabled
MSI (s) (18:44) [15:57:11:806]: Original package ==> C:\Windows\OneAgent\OneAgent.x64.msi
MSI (s) (18:44) [15:57:11:806]: Package we're running from ==> C:\Windows\Installer\4d0d09.msi
MSI (s) (18:44) [15:57:11:806]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (18:44) [15:57:11:806]: APPCOMPAT: looking for appcompat database entry with ProductCode '{BADC833F-04B8-47B5-AC53-265729D3690C}'.
MSI (s) (18:44) [15:57:11:806]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'TransformsSecure' is 0
MSI (s) (18:44) [15:57:11:806]: User policy value 'TransformsAtSource' is 0
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'DisablePatch' is 0
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (18:44) [15:57:11:806]: APPCOMPAT: looking for appcompat database entry with ProductCode '{BADC833F-04B8-47B5-AC53-265729D3690C}'.
MSI (s) (18:44) [15:57:11:806]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (18:44) [15:57:11:806]: Transforms are not secure.
MSI (s) (18:44) [15:57:11:806]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\OneAgent\Install.log.txt'.
MSI (s) (18:44) [15:57:11:806]: Command Line: VO_AGENT_SERVICE_ACCOUNT_NAME=ComputerName\Administrator VO_AGENT_SERVICE_ACCOUNT_PASSWORD=**********
MSI (s) (18:44) [15:57:11:806]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{818C0C0F-4BA2-45C9-85A4-2FD55AC8FE9A}'.
MSI (s) (18:44) [15:57:11:806]: Product Code passed to Engine.Initialize: ''
MSI (s) (18:44) [15:57:11:806]: Product Code from property table before transforms: '{BADC833F-04B8-47B5-AC53-265729D3690C}'
MSI (s) (18:44) [15:57:11:806]: Product Code from property table after transforms: '{BADC833F-04B8-47B5-AC53-265729D3690C}'
MSI (s) (18:44) [15:57:11:806]: Product not registered: beginning first-time install
MSI (s) (18:44) [15:57:11:806]: Product {BADC833F-04B8-47B5-AC53-265729D3690C} is not managed.
MSI (s) (18:44) [15:57:11:806]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (18:44) [15:57:11:806]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (18:44) [15:57:11:806]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (18:44) [15:57:11:806]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (18:44) [15:57:11:806]: Adding new sources is allowed.
MSI (s) (18:44) [15:57:11:806]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (18:44) [15:57:11:806]: Package name extracted from package path: 'OneAgent.x64.msi'
MSI (s) (18:44) [15:57:11:806]: Package to be registered: 'OneAgent.x64.msi'
MSI (s) (18:44) [15:57:11:806]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'DisableMsi' is 0
MSI (s) (18:44) [15:57:11:806]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (18:44) [15:57:11:806]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (18:44) [15:57:11:806]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (18:44) [15:57:11:806]: Running product '{BADC833F-04B8-47B5-AC53-265729D3690C}' with elevated privileges: Product is assigned.
MSI (s) (18:44) [15:57:11:806]: PROPERTY CHANGE: Adding VO_AGENT_SERVICE_ACCOUNT_NAME property. Its value is 'ComputerName\Administrator'.
MSI (s) (18:44) [15:57:11:806]: PROPERTY CHANGE: Adding VO_AGENT_SERVICE_ACCOUNT_PASSWORD property. Its value is '**********'.
MSI (s) (18:44) [15:57:11:806]: Note: 1: 1708
MSI (s) (18:44) [15:57:11:806]: Product: Veeam ONE Agent -- Installation failed.
MSI (s) (18:44) [15:57:11:806]: Windows Installer installed the product. Product Name: Veeam ONE Agent. Product Version: 12.0.1.2591. Product Language: 1033. Manufacturer: Veeam Software Group GmbH. Installation success or error status: 1639.
MSI (s) (18:44) [15:57:11:806]: MainEngineThread is returning 1639
Info 1639. Invalid command line argument. Consult the Windows Installer SDK for detailed command line help.
LIKE
MSI (s) (18:D8) [15:57:11:806]: User policy value 'DisableRollback' is 0
MSI (s) (18:D8) [15:57:11:806]: Machine policy value 'DisableRollback' is 0
MSI (s) (18:D8) [15:57:11:806]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (18:D8) [15:57:11:806]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (18:D8) [15:57:11:806]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (18:D8) [15:57:11:806]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (20:A0) [15:57:11:806]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (20:A0) [15:57:11:806]: MainEngineThread is returning 1639
=== Verbose logging stopped: 3/24/2023 15:57:11 ===
