Baremetal restore problem

Hi ​@maurilio arrigoni,

Welcome to the Community!

Basically you should check the following requirements:

• Do you use the same BIOS type (BIOS or UEFI) if you compare the SATA and the M2 disk?
• What does the source system (the system in the backup) use - UEFI or BIOS?

(Recommendation if of course UEFI since this is a requirements for Win11!)

• Is the target hardware the same or similar to the source hardware of the system?

I can imagine that this is a driver issue. Maybe the source system (in the backup) uses drivers that are not supported on the target system so the system crashes. This is often the case.

Maybe the M2 drive needs specific drivers, that have to be installed before the system can run.

Please consider the following: Try to fire up the system and boot into safemode of possible. There you can cleanup unused drivers and check the situation, refresh drivers and maybe this leads to a solution.

Feel free to keep us posted!

Best

Lukas

Hi ​@maurilio arrigoni   Windows automatically removes storage unused drivers from the early-boot process. If your original Windows installation was on a SATA drive, the NVMe driver may not be set to load during the early boot phase. This can lead to the INACCESSIBLE BOOT DEVICE error when restoring to an NVMe M.2 drive.

You can manually load drivers by downloading the NVMe drivers and selecting Load Drivers while creating the Veeam recovery media

Confirm the SATA configuration in BIOS. If the source system was using AHCI mode and the BIOS is now set to RAID, it can cause boot issues. Try toggling between AHCI and RAID mode and test if it resolves the issue

Thank you for the answer. The PC is the same. So same bios type.

I am simulating a crash of my ssd sata drive.

So i have removed my sata drive, install the M2 hardware in my mainboard and do a restore baremetal.

My M2 do not have specific driver.

A question. in order do add manually to my recovery media stick the driver for m2 driver where can i found it?

Usually you can find them (NVMe drivers) in the PC/Motherboard or the NVMe OEM’s website

​@maurilio arrigoni If i understood well, you should follow the Mohamed Ali recommendation, using the link up above you will find the following screenshot:

You can select the driver to be included on your media.

Thank to all for the answer. I tryed to add Sumsung M2 driver but have the same problem.

There is a place where i can find a file with ALL m2 driver. Windows correct recognize the M2 so windows have the correct driver.

Try to boot into windows safemode and see if that resolve the issue. 

If that doesn’t work try boot into the Windows Recovery Environment (WinRE) using installation media. Open Command Prompt and run the following commands to rebuild the BCD:

bootrec /fixmbr
bootrec /fixboot
bootrec /scanos
bootrec /rebuildbcd

Restart and check if it boots.

Hi Maurilo, I think you should go to Samsung web site and get the drivers from there. you don’t need to load everysingle M2 drivers . 

thank to all.

Below the result of the commands (with my translation from italian to english):

bootrec /fixmbr

COMPLETED

bootrec /fixboot

ACCESS DENIED
bootrec /scanos

TOTAL INSTALLATION IDENTIFIED 0
bootrec /rebuildbcd

TOTAL INSTALLATION IDENTIFIED 0
COMPLETED

After a fresh installation of windows 11 and veeam (on my M2 drive) i have created a recovery media USB (so i was pretty sure that the driver of M2 is included). But the baremetal restore from this recovery media have the same error.

PS all installation and try are UEFI and not RAID mode.

Ather ideas?

anyone have some other suggestions for my problem?

How exactly do you start the restore wizard? You have an USB drive that you plugin and you boot from it, right?

Does you mainboard / UEFI have any restrictions? Maybe you should disable Secure Boot just to test if that works. Maybe this prevents the access to the boot device.

In case that doesn’t work maybe you should try to open a Veeam ticket. Since you might have no active (paid) license the support will be best effort, but better this than nothing.

Yes… with the new M2 drive with a fresh installation of windows11 i created a usb drive with restore driver of M2.
then eliminate all partition from M2 and do a baremetal restore.

But without any results.

Thank you for the aid.

I will try to open a ticket

Please feel free to keep us posted if support suggests further steps that might lead to a solution.

Hello ​@maurilio arrigoni , is it possible you make a test using a different server or storage media?

I think we can try to isolate de error.

I already do a restore with the same media and all it is ok. So the problem is the new M2 drive.

But if i do a fresh istallation of windows 11 with this M2 drive… the istallation it is OK.

I tried with a restore with VEEAM after installing the new M2 drive in another pc and have the same problem.

Last i tried to clone my ssd in the M2 drive with clonezilla and have the same problem.

So i cannot solve by myself the problem.

​@maurilio arrigoni Did you contact support?

yes. i’m waiting for an answer.

Thank you for the interest.

I will upgrade the topic if something append.