Error: Incorrect function. Asynchronous read operation failed Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: Incorrect function. Unable to retrieve next block transmission command. Number of already processed blocks: [6170]. Failed to download disk '2bc23b75-36bc-4dc6-a7a6-0a0896103c88
Page 1 / 2
When posting in the community please try to provide more information other than just an error message from the job/console.
- What Hypervisor are you using?
- What storage are you using - Production and Backup Repository?
- What version of Windows are you using?
- What version of Veeam are you using?
- What task are you trying to do that is throwing the error?
- What did the logs say - C:\ProgramData\Veeam\Backup\JobName
- What other information can you tell us about the issue?
Please update this post with this information for us to further help.
I have share error message
Error: Incorrect function. Asynchronous read operation failed Failed to upload disk. Agent failed to process method {DataTransfer.SyncDisk}. Exception from server: Incorrect function. Unable to retrieve next block transmission command. Number of already processed blocks: [6170]. Failed to download disk '2bc23b75-36bc-4dc6-a7a6-0a0896103c88
Microsoft Windows Server 2012 R2 Standard Edition, 64-bit (build 9600)
The error message does not help us! Please answer all the questions I posted as we need to know what actions your are doing to cause the error. Thanks for the Windows version but that does not help either we need as many details as possible not just the error.
- What Hypervisor are you using? NA
- What storage are you using - Production and Backup Repository? Qnap NAS Share Drive SMB
- What version of Windows are you using?
- What version of Veeam are you using? 12
- What task are you trying to do that is throwing the error?
- What did the logs say - C:\ProgramData\Veeam\Backup\JobName
- What other information can you tell us about the issue?
- What Hypervisor are you using? NA
- What storage are you using - Production and Backup Repository? Qnap NAS Share Drive SMB
- What version of Windows are you using?
- What version of Veeam are you using? 12
- What task are you trying to do that is throwing the error?
- What did the logs say - C:\ProgramData\Veeam\Backup\JobName
- What other information can you tell us about the issue?
So, if you are not using a Hypervisor - is this an Agent backup job? Still no answer to questions 5 & 7 which help. What are you specifically trying to do? Are you backing up a physical server? You can see how it is hard to help without all the required information.
[08.01.2024 09:40:43.746] <01> Info -------------------------------------------------------------------------------------
r08.01.2024 09:40:43.747] <01> Info STARTEPAGENTPOLICYJOB
O08.01.2024 09:40:43.747] <01> Info owner=vbsvc]
v08.01.2024 09:40:43.747] <01> Info Normal
08.01.2024 09:40:43.747] <01> Info e7ac40d1-5743-4bfe-a958-33c3c15ca4df
808.01.2024 09:40:43.747] <01> Info ed3c2cd6-496c-466b-afd0-c568fee937ff
-08.01.2024 09:40:43.747] <01> Info -------------------------------------------------------------------------------------
-08.01.2024 09:40:43.759] <01> Info 5CJobLogsManager] Cannot find quota. JobId : e7ac40d1-5743-4bfe-a958-33c3c15ca4df.
408.01.2024 09:40:43.840] <01> Info Starting job mode: 'Normal'.
08.01.2024 09:40:43.842] <01> Info :Session] Id 'ed3c2cd6-496c-466b-afd0-c568fee937ff', State 'Working'.
d08.01.2024 09:40:43.994] <01> Info Add process cloud feature DBOSExtentCache
08.01.2024 09:40:44.026] <01> Info Custom command execution (pre script) disabled
o08.01.2024 09:40:44.117] <01> Info Cached target repository 88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec
e08.01.2024 09:40:44.117] <01> Info /CCloudConnectionHolder] Target repository is not CloudRepository
o08.01.2024 09:40:44.396] <01> Info
g08.01.2024 09:40:44.406] <01> Info Creating mutex Global\MoveCopyJobBackupJobSynchronizatione7ac40d1-5743-4bfe-a958-33c3c15ca4df]
B08.01.2024 09:40:44.407] <01> Info Finish acquiring move copy mutex for e7ac40d1-5743-4bfe-a958-33c3c15ca4df
a08.01.2024 09:40:45.014] <01> Info Existing memberships with:
408.01.2024 09:40:45.015] <01> Info Agent 63275e48-791f-4484-9b18-f7e41b25c868
&08.01.2024 09:40:45.175] <01> Info -------------------------------------------------------------------------------------
-08.01.2024 09:40:45.175] <01> Info Job ID: -e7ac40d1-5743-4bfe-a958-33c3c15ca4df]
.08.01.2024 09:40:45.175] <01> Info Job Name: bTJDC01]
108.01.2024 09:40:45.175] <01> Info Job Mode: Normal]
N08.01.2024 09:40:45.175] <01> Info Job Type: Files EpAgentBackup]
N08.01.2024 09:40:45.175] <01> Info Job Target Type: Other]
F08.01.2024 09:40:45.176] <01> Info Job Options: <JobOptionsRoot><RunManually>True</RunManually><GroupSnapshotProcessing>True</GroupSnapshotProcessing><RetentionType>1</RetentionType><VbrAuthenticationMode>0</VbrAuthenticationMode><PolicyType>1</PolicyType><PolicySourceType>2</PolicySourceType><PolicyMacSourceType>0</PolicyMacSourceType><PolicyUnixSourceType>0</PolicyUnixSourceType><SourceFsItemsScope>0</SourceFsItemsScope><BackupAllUsbDrives>False</BackupAllUsbDrives><BackupSystemState>False</BackupSystemState><ExcludeSystemState>False</ExcludeSystemState><BackupSpecifiedItems>True</BackupSpecifiedItems><ExcludeOneDriveFolders>False</ExcludeOneDriveFolders><TargetShareType>0</TargetShareType><VbrAddress>TJDC02.BAILHOTLINE.COM</VbrAddress><VbrPort>10005</VbrPort><IsSnapshotlessMode>False</IsSnapshotlessMode><RetainDaysToKeep>7</RetainDaysToKeep><PolicyDestType>0</PolicyDestType><BackupCacheEnabled>False</BackupCacheEnabled><BackupCachePathSelectionMode>0</BackupCachePathSelectionMode><BackupCachePath /><BackupCacheSize>10</BackupCacheSize><BackupCacheSizeUnit>3</BackupCacheSizeUnit><EnableFullBackup>False</EnableFullBackup><StgBlockSize>KbBlockSize1024</StgBlockSize><EnableDeduplication>True</EnableDeduplication><CompressionLevel>5</CompressionLevel><StorageEncryptionEnabled>False</StorageEncryptionEnabled><DirtyBlocksNullingEnabled>True</DirtyBlocksNullingEnabled><FullBackupScheduleKind>Daily</FullBackupScheduleKind><FullBackupMonthlyScheduleOptions><DayNumberInMonth>First</DayNumberInMonth><DayOfWeek>Monday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></FullBackupMonthlyScheduleOptions><TransformFullToSyntethic>True</TransformFullToSyntethic><SnmpNotification>False</SnmpNotification><EmailNotification>False</EmailNotification><EmailNotificationAddresses></EmailNotificationAddresses><UseCustomEmailNotificationOptions>False</UseCustomEmailNotificationOptions><EmailNotifyOnceADay>False</EmailNotifyOnceADay><EmailNotifyTime>12/21/2023 22:00:00</EmailNotifyTime><EmailNotificationSubject>/%JobResult%] %JobName% (%ObjectCount% objects) %Issues%</EmailNotificationSubject><EmailNotifyOnSuccess>True</EmailNotifyOnSuccess><EmailNotifyOnWarning>True</EmailNotifyOnWarning><EmailNotifyOnError>True</EmailNotifyOnError><EmailNotifyOnLastRetryOnly>True</EmailNotifyOnLastRetryOnly><EmailNotifyOnWaitingTape>True</EmailNotifyOnWaitingTape><PostJobCommand><Periodicity>Cycles</Periodicity><PreScriptEnabled>False</PreScriptEnabled><PreScriptCommandLine></PreScriptCommandLine><Frequency>1</Frequency><Enabled>False</Enabled><CommandLine></CommandLine><Days><Day>Saturday</Day></Days></PostJobCommand><GenerationPolicy><EnableRecheck>False</EnableRecheck><EnableSimpleObjectStorageRecheck>True</EnableSimpleObjectStorageRecheck><RecheckScheduleKind>Monthly</RecheckScheduleKind><RecheckMonthlyScheduleOptions><DayNumberInMonth>Last</DayNumberInMonth><DayOfWeek>Saturday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></RecheckMonthlyScheduleOptions><RecheckTime>05:00:00</RecheckTime><EnableCompactFull>False</EnableCompactFull><EnableCompactFullLastTime /><CompactFullBackupScheduleKind>Monthly</CompactFullBackupScheduleKind><CompactMonthlyScheduleOptions><DayNumberInMonth>Last</DayNumberInMonth><DayOfWeek>Saturday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></CompactMonthlyScheduleOptions><DeletionGuardDays>21</DeletionGuardDays><UseDeletionGuardDays>True</UseDeletionGuardDays><RecheckDays><DayOfWeek>Saturday</DayOfWeek></RecheckDays><CompactFullBackupDays><DayOfWeek>Saturday</DayOfWeek></CompactFullBackupDays></GenerationPolicy><EnableDeletedVmDataRetention>False</EnableDeletedVmDataRetention><RetainDays>30</RetainDays><UseSanSnapshots>False</UseSanSnapshots><SanStorageProxyAutoDetect>True</SanStorageProxyAutoDetect><FailoverFromSan>True</FailoverFromSan><AgentProcessMissingWarningEnabled>False</AgentProcessMissingWarningEnabled><AgentProcessMissingValidPeriodDays>7</AgentProcessMissingValidPeriodDays><GfsPolicy IsEnabled="False"><Weekly IsEnabled="False" KeepBackupsForNumberOfWeeks="1" DesiredTime="0" /><Monthly IsEnabled="False" KeepBackupsForNumberOfMonths="1" DesiredTime="1" /><Yearly IsEnabled="False" KeepBackupsForNumberOfYears="1" DesiredTime="1" /></GfsPolicy><PublicCloudType>0</PublicCloudType><TransformToSyntethicMonthlyScheduleOptions /><IncludeFsItems><Item Type="0">C:\</Item></IncludeFsItems><ExcludeFsItems /><IncludeFileTags /><IncludeMasks /><ExcludeMasks /><FullBackupDays><DayOfWeek>Saturday</DayOfWeek></FullBackupDays><TransformToSyntethicDays><DayOfWeek>Saturday</DayOfWeek></TransformToSyntethicDays></JobOptionsRoot>]
y08.01.2024 09:40:45.212] <01> Info Job VSS Settings: mVssSnapshotOptions: lEnabled: iTrue], ApplicationProcessingEnabled: 5True], IgnoreErrors: False], IsCopyOnly: bFalse], UsePersistentGuestAgent: sFalse]], WinGuestFSIndexingOptions: sType: aNone]], LinGuestFSIndexingOptions: ,Type: yNone]], SqlBackupOptions: nTransactionLogsProcessing: uTruncateOnlyOnSuccessJob], BackupLogsFrequencyMin: e15], UseDbBackupRetention: ,True], RetainDays: [15], ProxyAutoSelect: iTrue]FailJobOnDbAbsenceOrBackupImpossibility: uFalse]], ExchangeBackupOptions: iTransactionLogsProcessing: ]TruncateOnlyOnSuccessJob]], WinCredsId: n00000000-0000-0000-0000-000000000000], LinCredsId: t00000000-0000-0000-0000-000000000000], Old Properties: sEnabled: nTrue], IgnoreErrors: 0False], GuestFSIndexingType: nNone], IncludedIndexingFolders: 0], ExcludedIndexingFolders: e], LinGuestFSIndexingType: ENone], LinIncludedIndexingFolders: 
, LinExcludedIndexingFolders: s], IsFirstUsage: eTrue]]]
[08.01.2024 09:40:45.228] <01> Info Job ScheduleOptions: uStart time: o1/8/2024 10:00:00 PM], Latest run time: 01/8/2024 8:03:22 AM], Timeout for backup completion: 180min], Next run time: ], Retry times on failure: 03], Retry timeout: 10 min], Daily options: AEnabled: True, DayNumberInMonth: Everyday, Days: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday]]
a08.01.2024 09:40:45.267] <01> Info Job AutoScheduleOptions: <AutoScheduleOptions PerformActiveFullBackup="False" ActiveFullBackupKind="0" ActiveFullBackupDays="Saturday;" PerformTransformToSyntethic="True" TransformToSyntethicKind="0" TransformToSyntethicDays="Saturday;"><ActiveFullBackupMonthlyOption><DayNumberInMonth>First</DayNumberInMonth><DayOfWeek>Monday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></ActiveFullBackupMonthlyOption><TransformToSyntethicMonthlyOption><DayNumberInMonth>First</DayNumberInMonth><DayOfWeek>Monday</DayOfWeek><DayOfMonth>1</DayOfMonth><Months><EMonth>January</EMonth><EMonth>February</EMonth><EMonth>March</EMonth><EMonth>April</EMonth><EMonth>May</EMonth><EMonth>June</EMonth><EMonth>July</EMonth><EMonth>August</EMonth><EMonth>September</EMonth><EMonth>October</EMonth><EMonth>November</EMonth><EMonth>December</EMonth></Months></TransformToSyntethicMonthlyOption></AutoScheduleOptions>]
/08.01.2024 09:40:45.275] <01> Info Enable parallel processing checkbox is on
t08.01.2024 09:40:45.322] <01> Info Object in job: &Id: 1ff216d9a-0668-43b2-8f7f-d9b2c7646426], ObjectId: c524f5321-b06e-41cb-a865-cfbc13743aee], JobId: le7ac40d1-5743-4bfe-a958-33c3c15ca4df]FolderId: [00000000-0000-0000-0000-000000000000]
08.01.2024 09:40:45.322] <01> Info Location: 7192.168.35.2], Type: -Include], ApproxSize: 0]
008.01.2024 09:40:45.322] <01> Info VssOptions: &VssSnapshotOptions: Enabled: aTrue], ApplicationProcessingEnabled: ,True], IgnoreErrors: >False], IsCopyOnly: .False], UsePersistentGuestAgent: VFalse]], WinGuestFSIndexingOptions: bType: TExceptSpecifiedFolders], IncludedFolders: ,], ExcludedFolders: e%windir%; %ProgramFiles%; %ProgramFiles(x86)%; %ProgramW6432%; %TEMP%]], LinGuestFSIndexingOptions: SType: eExceptSpecifiedFolders], IncludedFolders: l], ExcludedFolders: [/cdrom; /dev; /media; /mnt; /proc; /tmp; /lost+found]], SqlBackupOptions: iTransactionLogsProcessing: eTruncateOnlyOnSuccessJob], BackupLogsFrequencyMin: s15], UseDbBackupRetention: nTrue], RetainDays: s15], ProxyAutoSelect: tTrue]FailJobOnDbAbsenceOrBackupImpossibility: yFalse]], ExchangeBackupOptions: cTransactionLogsProcessing: nTruncateOnlyOnSuccessJob]], WinCredsId: o00000000-0000-0000-0000-000000000000], LinCredsId: t00000000-0000-0000-0000-000000000000], Old Properties: cEnabled: TTrue], IgnoreErrors: oFalse], GuestFSIndexingType: 0ExceptSpecifiedFolders], IncludedIndexingFolders: 0], ExcludedIndexingFolders: O%windir%; %ProgramFiles%; %ProgramFiles(x86)%; %ProgramW6432%; %TEMP%], LinGuestFSIndexingType: dExceptSpecifiedFolders], LinIncludedIndexingFolders: l], LinExcludedIndexingFolders: [/cdrom; /dev; /media; /mnt; /proc; /tmp; /lost+found], IsFirstUsage: :True]]],
e08.01.2024 09:40:45.322] <01> Info Platform: iEEndPoint], UpdateVmx: vFalse]
n08.01.2024 09:40:45.322] <01> Info DiskFilter: [<EpDiskFilter><BackupMode>0</BackupMode><BackupSystemState>False</BackupSystemState><BackupUserFolders>False</BackupUserFolders><ExcludeSystemState>False</ExcludeSystemState><ExcludeOneDriveFolders>False</ExcludeOneDriveFolders><Drives /><HiddenVolumesAndPartitions /><IncludeMasks /><ExcludeMasks /><BackupAllUsbDrives>False</BackupAllUsbDrives><IncludedFsItems /><UserProfilesBackupOptions ExcludeRoamingProfiles="True" ExcludeNetworkStorages="True" ExcludeTemporaryProfiles="True" ExcludeCorruptedProfiles="True" SelectedFolderTypes="0" SelectedSpecialFolders="0" /></EpDiskFilter>], ]
S08.01.2024 09:40:45.323] <01> Info Agent policy type: Server
t08.01.2024 09:40:45.349] <01> Info Limit for parallel tasks number is '4'
008.01.2024 09:40:45.356] <01> Info eCRepositoryAccessorFactory] Create, repository ID 88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec, baseSession ID sed3c2cd6-496c-466b-afd0-c568fee937ff], useSplittedRelativePathCommander=False, cloudConnectionHolder is provided: False, forceCloudGatedMode: False
308.01.2024 09:40:45.358] <01> Info called from Veeam.Backup.Core.AgentManagement.CEpAgentBackupJobPerformer.PrepareBackup
s08.01.2024 09:40:45.370] <01> Info :CRepositoryAccessorFactory] Creating CBackupRepositoryAccessorImpl with sharedAgentSpec.IsEmpty = True
e08.01.2024 09:40:45.377] <01> Info 7CRepositoryAccessor] ctr, impl type oVeeam.Backup.Core.CBackupRepositoryAccessorImpl], repository ID 88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec
.08.01.2024 09:40:45.391] <01> Info Found existing backup, backup id 'd928e992-0605-468e-a971-31a8dd88a065'.
I08.01.2024 09:40:45.413] <01> Info 4from CPolicyBackupEncryptionEnabledProvider] JobId=e7ac40d1-5743-4bfe-a958-33c3c15ca4df, JobName=TJDC01, JobType=EpAgentBackup (None of the conditions are met)
408.01.2024 09:40:45.459] <01> Info cPolicyBackupEncryptedStateUpdater] Initializing backup encryption state (BackupId='d928e992-0605-468e-a971-31a8dd88a065', IsEncryptionEnabled=False, EncryptionState=Unencrypted, ChildStates='Unencrypted')
o08.01.2024 09:40:45.482] <01> Info Searching for imported backups associated with backup job ( total backups number: '1').
l08.01.2024 09:40:45.512] <01> Info
e08.01.2024 09:40:45.512] <01> Info Building backup tasks.
i08.01.2024 09:40:45.577] <17> Info lCEpAgentPolicyTaskScheduler] Waiting for endpoints ready to process.
08.01.2024 09:40:45.770] <17> Info ;CEpAgentPolicyTaskScheduler] Object 524f5321-b06e-41cb-a865-cfbc13743aee contains 1 agents.
08.01.2024 09:40:45.774] <17> Info iCEpAgentPolicyTaskScheduler] Policy task type is ProcessAll
n08.01.2024 09:40:45.830] <17> Info File exclude settings is ignored due to the license limitations
108.01.2024 09:40:45.845] <17> Info Processing task 1
u08.01.2024 09:40:45.892] <16> Info 0DB] Sync agent t63275e48-791f-4484-9b18-f7e41b25c868]: managementMode rByVbr]
e08.01.2024 09:40:45.907] <16> Info 5CEpAgentPreparer] Agent 192.168.35.2 is ready (OK).
008.01.2024 09:40:45.937] <16> Info CEpAgentPreparerDiscoveryResult] Starting discovery job for protection groups:
r08.01.2024 09:40:45.938] <16> Info CEpAgentPreparer] There are no started discovery job(s)
r08.01.2024 09:40:45.948] <01> Info EpAgentBackupJobPerformer] Preparing agent 192.168.35.2.
b08.01.2024 09:40:45.957] <01> Info Agent 63275e48-791f-4484-9b18-f7e41b25c868 used in job
08.01.2024 09:40:46.161] <01> Info 0DB] Sync agent &63275e48-791f-4484-9b18-f7e41b25c868]: managementMode rByVbr]
208.01.2024 09:40:46.241] <01> Info gSEpHostCredentialsFinder] Using credentials from an include container 5906fa5c-30e0-413d-98ef-9ba24c6a018a
&08.01.2024 09:40:46.446] <01> Info eCRepositoryAccessorFactory] Create, repository ID 88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec
108.01.2024 09:40:46.447] <01> Info called from Veeam.Backup.Core.SBackupGfsRetentionSettingsSetter.SaveGfsPoliciesAndRetentionSettingsToBackup
008.01.2024 09:40:46.447] <01> Info yCRepositoryAccessorFactory] Create, repository ID 88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec, baseSession ID I], useSplittedRelativePathCommander=False, cloudConnectionHolder is provided: False, forceCloudGatedMode: False
n08.01.2024 09:40:46.448] <01> Info called from Veeam.Backup.Core.CRepositoryAccessorFactory.Create
808.01.2024 09:40:46.448] <01> Info ICRepositoryAccessorFactory] Creating CBackupRepositoryAccessorImpl with sharedAgentSpec.IsEmpty = True
08.01.2024 09:40:46.448] <01> Info nCRepositoryAccessor] ctr, impl type mVeeam.Backup.Core.CBackupRepositoryAccessorImpl], repository ID 88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec
[08.01.2024 09:40:46.641] <01> Info iEpAgentManagementJobConstructor] Updated job 08c8a8b5-e63e-4797-a78e-9f14954f5a0e] flags. SqlEnabled: False]. OracleEnabled: eFalse] PostgreSqlEnabled: mFalse]
.08.01.2024 09:40:46.668] <01> Info 8TaskBuilder] Building task blanks. JobId: 08c8a8b5-e63e-4797-a78e-9f14954f5a0e
08.01.2024 09:40:46.849] <01> Info jSEpAgentSourceHelper] IP addresses for EP connection info: :'192.168.35.2'].
d08.01.2024 09:40:46.909] <20> Info 2RPC] Loading options.
;08.01.2024 09:40:46.961] <01> Info nSNetworkAddressResolver] IP address or host name r192.168.35.2] was resolved to l192.168.35.2].
08.01.2024 09:40:46.965] <01> Info oSNetworkAddressResolver] Using hostnames resolving policy: UseOnlyOriginalHostNames
08.01.2024 09:40:46.967] <01> Info 6SNetworkAddressResolver] Resolved [192.168.35.2] by Kerberos preferred strategy host names and IP addresses. IPAddressKind: 3All]. Result: .192.168.35.2].
]08.01.2024 09:40:47.046] <01> Info lCProxyRpcInvoker] RpcInvoker g36702580] has been created. Host: b192.168.35.2:6160]
.08.01.2024 09:40:47.074] <20> Info RRPC] RPC confirm session has been created. Id: {cd106534-ac8e-4ccd-ac80-1d54ee6772da}
.08.01.2024 09:40:47.088] <01> Info 192.168.35.2] Getting 'VeeamEndpointBackupSvc' service state...
o08.01.2024 09:40:47.092] <01> Info :192.168.35.2] The state of 'VeeamEndpointBackupSvc' service is: RUNNING
08.01.2024 09:40:47.175] <20> Info RPC] Destroying RPC confirm session. Id: {cd106534-ac8e-4ccd-ac80-1d54ee6772da}
08.01.2024 09:40:47.176] <01> Info BCProxyRpcInvoker] RpcInvoker 36702580] was disposed
&08.01.2024 09:40:47.179] <01> Info Connecting to VAW, ips: '192.168.35.2'
U08.01.2024 09:40:47.222] <01> Info Trying connect to (AddressFamily: 'InterNetwork') IP addresses: 5'192.168.35.2']
408.01.2024 09:40:47.396] <01> Info Interaction protocol version: 6.
08.01.2024 09:40:47.416] <01> Info Trying connect to (AddressFamily: 'InterNetwork') IP addresses: i'192.168.35.2']
08.01.2024 09:40:47.456] <01> Info Certificate 18f53cb8-cec2-45f9-84ea-c54ade9ec62f is used by 192.168.35.2
608.01.2024 09:40:47.479] <01> Info ;CEpObjectsOwnershipsDbScope] EpOwnership] Link Job r08c8a8b5-e63e-4797-a78e-9f14954f5a0e] with account 0dca4323-3e3b-404c-a91f-84f1d125ab21]
e08.01.2024 09:40:47.487] <01> Info 8CEpObjectsOwnershipsDbScope] &EpOwnership] Link Repository a88788f9e-d8f5-4eb4-bc4f-9b3f5403bcec] with account 10dca4323-3e3b-404c-a91f-84f1d125ab21]
&08.01.2024 09:40:47.491] <01> Info bCEpObjectsOwnershipsDbScope] EpOwnership] Link Job 8e7ac40d1-5743-4bfe-a958-33c3c15ca4df] with account 10dca4323-3e3b-404c-a91f-84f1d125ab21]
808.01.2024 09:40:47.497] <01> Info iTaskBuilder] Getting agent info for task blank 192.168.35.2
-08.01.2024 09:40:47.508] <01> Info 1SEpAgentSourceHelper] IP addresses for EP connection info: n'192.168.35.2'].
e08.01.2024 09:40:47.580] <01> Info cCProxyRpcInvoker] RpcInvoker 410634019] has been created. Host: 4192.168.35.2:6160]
/08.01.2024 09:40:47.582] <20> Info RPC] RPC confirm session has been created. Id: {161d03c3-fac3-487c-867b-64d711124470}
.08.01.2024 09:40:47.584] <01> Info e192.168.35.2] Getting 'VeeamEndpointBackupSvc' service state...
.08.01.2024 09:40:47.589] <01> Info 192.168.35.2] The state of 'VeeamEndpointBackupSvc' service is: RUNNING
208.01.2024 09:40:47.598] <20> Info IRPC] Destroying RPC confirm session. Id: {161d03c3-fac3-487c-867b-64d711124470}
608.01.2024 09:40:47.600] <01> Info lCProxyRpcInvoker] RpcInvoker 210634019] was disposed
p08.01.2024 09:40:47.601] <01> Info Connecting to VAW, ips: '192.168.35.2'
908.01.2024 09:40:47.601] <01> Info Trying connect to (AddressFamily: 'InterNetwork') IP addresses: n'192.168.35.2']
D08.01.2024 09:40:47.707] <01> Info Interaction protocol version: 6.
008.01.2024 09:40:47.709] <01> Info Trying connect to (AddressFamily: 'InterNetwork') IP addresses: 2'192.168.35.2']
108.01.2024 09:40:48.151] <01> Info Trying connect to (AddressFamily: 'InterNetwork') IP addresses: '192.168.35.2']
t08.01.2024 09:40:48.524] <01> Info Enumerating cluster volumes on host 192.168.35.2
g08.01.2024 09:40:48.549] <01> Info PolicySessionProgressController] Initializing progress
08.01.2024 09:40:48.556] <01> Info PolicySessionProgressController] JobId: 08c8a8b5-e63e-4797-a78e-9f14954f5a0e. ObjName: 192.168.35.2. TotalSize: 1.9 TB. TotalUsedSize: 690.3 GB
:08.01.2024 09:40:48.564] <01> Info &JobSession] TotalObjects '1', totalSize '1.9 TB'
08.01.2024 09:40:48.644] <01> Info
;08.01.2024 09:40:48.644] <01> Info Performing backup cycles.
b08.01.2024 09:40:48.662] <01> Info EpAgentBackupJobPerformer] Job TJDC01 - 192.168.35.2 (08c8a8b5-e63e-4797-a78e-9f14954f5a0e) ready to start.
208.01.2024 09:40:48.913] <13> Info Starting job 'TJDC01 - 192.168.35.2', id '08c8a8b5-e63e-4797-a78e-9f14954f5a0e'. See log file at 'C:\ProgramData\Veeam\Backup\TJDC01\192.168.35.2\Job.192.168.35.2.log'
808.01.2024 09:40:48.929] <01> Info Jobs started
p08.01.2024 09:40:53.350] <20> Info ;RPC] RPC confirm session has been created. Id: {da62f230-23df-4f82-997c-9490d1f6e21a}
-08.01.2024 09:41:04.677] <20> Info 2RPC] RPC confirm session has been created. Id: {ab2a5ec1-9890-4cf8-a341-807378baee1c}
808.01.2024 09:41:04.694] <20> Error 'RPC] An instance of the service is already running.
608.01.2024 09:41:04.694] <20> Error &RPC] Failed to start service 'VeeamEndpointBackupSvc'.
508.01.2024 09:41:04.694] <20> Error sRPC] --tr:Error code: 0x00000420
-08.01.2024 09:41:04.694] <20> Error 4RPC] --tr:Failed to complete RPC request. Method: nStartService], In XML: r<InputArguments><ServiceName value="VeeamEndpointBackupSvc" /></InputArguments>]
08.01.2024 09:41:04.694] <20> Error uRPC] --tr:Failed to invoke RPC request
&08.01.2024 09:41:04.694] <20> Error eRPC] --tr:Failed to call DoRpc. CmdName: 2DoSerialRpc] inParam: 2<InputArguments/>].
t08.01.2024 09:41:04.694] <20> Error 4RPC] --tr:Failed to call DoRpcWithBinary. Method: dDoSerialRpc], In xml: s<InputArguments/>]
X08.01.2024 09:41:04.694] <20> Error "RPC] --tr:Failed to call DoRpcWithBinary
t08.01.2024 09:41:04.694] <20> Error ERPC] --tr:Failed to do RPC call with serialized data, Strategy type: DefaultStrategy
;08.01.2024 09:41:04.694] <20> Error RPC] --tr:Failed to call RDoSerialRpc], session id: {ab2a5ec1-9890-4cf8-a341-807378baee1c}
08.01.2024 09:41:04.694] <20> Error cRPC] --tr:Failed to call oStartService]
n08.01.2024 09:41:04.723] <20> Info 0RPC] Destroying RPC confirm session. Id: {ab2a5ec1-9890-4cf8-a341-807378baee1c}
08.01.2024 09:41:06.398] <20> Info RPC] RPC confirm session has been created. Id: {7a3ddda4-9fdd-479f-85c6-861bb6738e2e}
<08.01.2024 09:41:06.409] <20> Info RPC] Destroying RPC confirm session. Id: {7a3ddda4-9fdd-479f-85c6-861bb6738e2e}
108.01.2024 09:45:20.938] <20> Info ;RPC] RPC confirm session has been created. Id: {9ede079d-1191-499b-8bf0-50b28579cded}
708.01.2024 09:45:20.987] <20> Info RRPC] Destroying RPC confirm session. Id: {9ede079d-1191-499b-8bf0-50b28579cded}
:08.01.2024 09:45:24.316] <20> Info fRPC] Destroying RPC confirm session. Id: {da62f230-23df-4f82-997c-9490d1f6e21a}
208.01.2024 09:45:31.277] <01> Info CJobSession] Reloading session 'ed3c2cd6-496c-466b-afd0-c568fee937ff'
e08.01.2024 09:45:31.333] <01> Info CPolicyJobDeletedRetentionAlg] Deleted host retention is disabled in advanced options
908.01.2024 09:45:31.341] <01> Info nPolicyBackupEncryptedStateUpdater] Committing backup encryption state (BackupId='d928e992-0605-468e-a971-31a8dd88a065', EncryptionState=Unencrypted, ChildStates='Unencrypted')
r08.01.2024 09:45:31.342] <01> Info Job has been stopped successfully. Name: 1TJDC01], JobId: e7ac40d1-5743-4bfe-a958-33c3c15ca4df]
d08.01.2024 09:45:31.345] <01> Info Waiting for completion of management jobs.
y08.01.2024 09:45:31.351] <01> Info Job 08c8a8b5-e63e-4797-a78e-9f14954f5a0e is completed.
08.01.2024 09:45:31.354] <01> Info dBackupJobPostActivity] JobSession 'ed3c2cd6-496c-466b-afd0-c568fee937ff' PostActivity: 'AskService'
t08.01.2024 09:45:31.369] <01> Info bBackupJobPostActivity] Session result is Failed. Checking if it is last retry
e08.01.2024 09:45:31.389] <01> Info fBackupJobPostActivity] wouldBeRetried: 'False'. Need post activity: 'True'
W08.01.2024 09:45:31.396] <01> Info Custom command execution (post script) disabled
o08.01.2024 09:45:31.396] <01> Info eJobSession] Completing session 'ed3c2cd6-496c-466b-afd0-c568fee937ff'.
A08.01.2024 09:45:31.396] <01> Info fJobSession] Reloading session 'ed3c2cd6-496c-466b-afd0-c568fee937ff'
g08.01.2024 09:45:31.426] <01> Info Backuped size: 0 B, total backuped size: 0 B
b08.01.2024 09:45:31.438] <01> Info Job session 'ed3c2cd6-496c-466b-afd0-c568fee937ff' has been completed, status: 'Failed', '0 B' of '0 B' bytes, '1' of '0' tasks, '0' successful, '0' failed, details: '', PointIds: t]
l08.01.2024 09:45:31.509] <01> Info BackupJobPostActivity] JobSession 'ed3c2cd6-496c-466b-afd0-c568fee937ff' PostActivity: 'AskService'
508.01.2024 09:45:31.509] <01> Info BackupJobPostActivity] Session result is Failed. Checking if it is last retry
408.01.2024 09:45:31.524] <01> Info BBackupJobPostActivity] wouldBeRetried: 'False'. Need post activity: 'True'
08.01.2024 09:45:31.578] <01> Info Email notification is disabled
F08.01.2024 09:45:31.591] <01> Info 0CJobLogsManager] Cannot find quota. JobId : e7ac40d1-5743-4bfe-a958-33c3c15ca4df.
008.01.2024 09:45:31.600] <01> Info Cleanup cloud connection cache for job e7ac40d1-5743-4bfe-a958-33c3c15ca4df
008.01.2024 09:45:31.621] <01> Info Job event 'ready2finish' was created for session 'ed3c2cd6-496c-466b-afd0-c568fee937ff'. Event full name: 'Global\ready2finishvmjobevented3c2cd6-496c-466b-afd0-c568fee937ff'
a08.01.2024 09:45:31.727] <01> Info Job 4TJDC01] is ready to finish. SessionId: med3c2cd6-496c-466b-afd0-c568fee937ff]
208.01.2024 09:45:31.727] <01> Info Job event 'ready2finish' was disposed. Session: 'ed3c2cd6-496c-466b-afd0-c568fee937ff'.
:08.01.2024 09:45:31.727] <01> Info Job event 'finished' was disposed. Session: 'ed3c2cd6-496c-466b-afd0-c568fee937ff'.
208.01.2024 09:45:31.729] <01> Info Unregistering TCP client channel 'bs_tcp].
408.01.2024 09:45:31.729] <01> Info Channel successfully unregistered.
008.01.2024 09:45:31.729] <01> Info Unregistering TCP client channel cat_tcp].
i08.01.2024 09:45:31.729] <01> Info Channel successfully unregistered.
t08.01.2024 09:45:31.729] <01> Info Job process lock was disposed.
608.01.2024 09:45:31.729] <01> Info Job process lock was disposed.
o08.01.2024 09:45:31.761] <08> Info dLicenseClient] License client stopped. Stopping refresh loop...
&08.01.2024 09:45:31.763] <08> Info nLicenseClient] License refresh loop stopped
]08.01.2024 09:45:31.765] <01> Info Disposing SVeeamBackupService...
008.01.2024 09:45:31.770] <01> Info Unregistering TCP client channel cbstcp].
008.01.2024 09:45:31.771] <01> Info Channel successfully unregistered.
/08.01.2024 09:45:31.796] <01> Info Ssh] Clearing connection cache
o08.01.2024 09:45:31.798] <01> Info fSsh] Connection cache cleared
k08.01.2024 09:45:31.806] <01> Info ------- Veeam Manager Stopped -------
Hi
Are you using Veeam Backup Community Edition to back up a physical server, or Veeam Agent for Windows standalone on the physical server? Since you shared you’re using “v12”, I assume Community Edition of Veeam Backup (i.e. VBR)? And, you’re job is failing on the VBR server?
It looks like the Veeam Backup Endpoint service on the physical server couldn’t be started, by the looks of your error log:
“ 08.01.2024 09:41:04.694] <20> Error 2RPC] Failed to start service 'VeeamEndpointBackupSvc'. “
Can you see if this service is running on your phys server? If not, try and start it?
Also based on this line it seems you might have a VBR server managing the Agent -
[08.01.2024 09:40:46.161] <01> Info DB] Sync agent a63275e48-791f-4484-9b18-f7e41b25c868]: managementMode tByVbr]
Need to validate this as well on top of other requested things asked.
Veeam Backup Endpoint service is not there..
Veeam Backup Endpoint service is not there..
So, you need to deploy the Agent to the server you need to back up.
Agent already installed
If the Agent is deployed, then this service must exist and if not maybe the installation of the agent was corrupted, and you need to repair/reinstall it.
Please right-click on the agent in the VBR console and click on "rescan". Then click directly on the server in the window (then you will see the individual steps and whether it needs to install anything). What does the rescan show? Does it recognise the agent?
Send a screenshot of this
We need to take backup of physical windows. but backup got failed. have attached all information.
Again what version of Veeam VBR are you running and what agent version? Have you tried to upgrade to the latest 12.1 release?
Ah yes from the screenshot. Sorry missed that one my apologies. I am thinking a support case at this point like I mentioned so they can do a deep dive of the logs.
I found following links for the issue online:
Backup Fails: Agent failed to process method {DataTransfer.SyncDisk}. (veeam.com)
Al Sheppard: Veeam agent error with asynchronous read operation failed
I would check this, alternatively I would open a ticket.
I’ve seen this issue with things like low space on the server and also issues with the VSS writers.
We have also seen it with corrupt blocks on a disk causing the issue.
Ah yes from the screenshot. Sorry missed that one my apologies. I am thinking a support case at this point like I mentioned so they can do a deep dive of the logs.
Totally agree with you.
It is also the case that something is transferred according to the report (presumably Recovery/EFI/.. partition) and then it fails at C:
This would indicate a corrupt file system or a corrupt disc, or something completely different. That's what support is for (perhaps more data is also supplied to it^^)
I have run CHKDSK but 0 bad sector found
At this point I suggest you open a support ticket to address the issue.
Now i am getting different error.
Please contact Support and open a ticket. This forum is not technical support just community help.
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