Hi, I’m seeing the following error for just one of our offsite backups. The local backups are working as expected.Agent: Failed to process method {Transform.Patch}: Cannot create a file when that file already exists. Asynchronous request operation has failed. [requestsize = 4202496] [offset = 706145980416]Processing finished with errors at 18/11/2024 05:41:10This issue is only occurring on our SQL server. A 2019 Windows Server.Any troubleshooting pointers will be greatly appreciated. Thanks

Backup Failed Agent: Failed to process method {Transform.Patch}: Cannot create a file when that file already exists.

Hi,

I’m seeing the following error for just one of our offsite backups. The local backups are working as expected.

Agent: Failed to process method {Transform.Patch}: Cannot create a file when that file already exists. Asynchronous request operation has failed. drequestsize = 4202496] 6offset = 706145980416]
Processing finished with errors at 18/11/2024 05:41:10

This issue is only occurring on our SQL server. A 2019 Windows Server.

Any troubleshooting pointers will be greatly appreciated.

Thanks

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What version of Veeam are you using? Did you check the logs for more details?

Logs - C:\ProgramData\Veeam\Backup\Jobname

If this is a backup copy can you try doing a full sync or backup to see if starting a new chain fixes it?

Hi Chris,

I looked in the logs, and found nothing matching the error.

I’ll try the full sync/backup now, and report back.

Thank you.

Ok sounds good. If there are still failures then it might be better to open a support ticket for further troubleshooting.

Do you have any backup health checks setup? What’s your backup chain and retention looking like?

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