We have configured our backup copy jobs to execute in a continuous mode and hadn’t any issues until the other day.
Ten (out of 100) of our backup copy jobs failed, with the error of “Unable to copy the backup: some backup files are located on an unavailable scale-out repository extent”. Checking the restore points on the source and target repositories, we noticed the restore points (for the most recent backup) for the target repositories were in an incomplete state. We performed the following manual steps to resolve;
- Disable backup copy job
- After reviewing the target repository from the backup copy job, the identified servers with the error, have the most recent restore point showing incomplete.
- Rescan the target repository
- Then process the incomplete restore points by selecting forget
- Rescan the target repository
- Enable backup copy job and execute
We did open a support case and the engineer discovered the issue we experienced stemmed from the backup copy job interfering with the backup job. Support responded with the statement, schedule the backup copy job to run at a different time.
Has anyone else experienced a similar issue with their backup copy jobs?