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12.1.2 - Backup Copies all insta-fail and auto-disable

J
  • JCWH
  • Not a newbie anymore

After upgrading to 12.1.2 this morning, all of our backup copy jobs went into a failed state with the error

“5/22/2024 8:08:10 AM :: Error: One or more Veeam components on host This server are not up to date. You must upgrade them first. The job has been automatically disabled due to too many failures. Please fix all issues preventing the job from running before re-enabling it.”

The “on host This server” is the exact wording in all cases.  They were indeed all disabled.  Re-enabling manually seems like it’s working, but none of the copy jobs actually have any work to do until later in the week, so I can’t say for sure.

 Anyone else seeing this?

Best answer by JCWH

Case 03149221 - No real solution.  Veeam rep directed me to an article stating to upgrade all components.  Which is what I had already just done.  All backup copy jobs seem to be running as expected after re-enabling the jobs.

    Chris.Childerhose
    coolsport00
    April M

    12 comments

    Chris.Childerhose
    Forum|alt.badge.img+21

    Not seeing this no but did you ensure all servers are updated for components?  Check the Backup Infrastructure tab to ensure nothing shows outdated.

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    wolff.mateus
    Chris.Childerhose
    Forum|alt.badge.img+21

    If anything shows outdated you need to update it.  Something is not current based on the message.

     
     
     
     
     
     
    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    wolff.mateus
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • May 22, 2024

    Hi @JCWH - haven’t upgraded yet so not sure. Follow the manual upgrade process to see if your Veeam Components need updated, which by the error you’re getting sound like they might.

    https://helpcenter.veeam.com/docs/backup/hyperv/components_update.html?ver=120

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    wolff.mateus
    J
    • JCWH
    • Author
    • Not a newbie anymore
    • May 22, 2024

    Not seeing this no but did you ensure all servers are updated for components?  Check the Backup Infrastructure tab to ensure nothing shows outdated.

    Thanks, yeah - nothing shows outdated.  Had the auto-upgrade remote stuff option checked during the upgrade process, for whatever that’s worth.  Our infra is only the one VBR server anyway, which has all the repos and is the only backup proxy.  

    Chris.Childerhose
    coolsport00
    wolff.mateus
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • May 22, 2024

    Your best bet, if you haven’t already, would be to work with Veeam Support.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    wolff.mateus
    Chris.Childerhose
    Forum|alt.badge.img+21

    Not seeing this no but did you ensure all servers are updated for components?  Check the Backup Infrastructure tab to ensure nothing shows outdated.

    Thanks, yeah - nothing shows outdated.  Had the auto-upgrade remote stuff option checked during the upgrade process, for whatever that’s worth.  Our infra is only the one VBR server anyway, which has all the repos and is the only backup proxy.  

    I would suggest a support ticket at this point if nothing shows outdated.  Did you try to recreate the copy job using the same source?  Maybe a new job might fix it?

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    wolff.mateus
    Rick Vanover
    Forum|alt.badge.img+10

    Two things come to mind on my side:
     

    1. Is it DNS? LOL, seems crazy but maybe worth checking as components interact by name.  (Thinking like any name changes, host entries, etc.)
    2. Is there any mixed IPv4 and IPv6 going on? If mixed, maybe consolidate.

     

    If not, as @coolsport00 recommends → Open a ticket. 

    Twitter @RickVanover | Email: rick.vanover@veeam.com
    Chris.Childerhose
    coolsport00
    Andanet
    H
    • Hamza
    • New Here
    • June 20, 2024

    Hi, did you manage to solve this error? as I have the same behavior?

    Thanks,

    Chris.Childerhose
    Chris.Childerhose
    Forum|alt.badge.img+21

    Hi @JCWH just wanted to follow up to see if you found a solution to your issue and if you can post it here to help others.  Let us know.

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
    coolsport00
    H
    J
    • JCWH
    • Author
    • Not a newbie anymore
    • Answer
    • June 25, 2024

    Case 03149221 - No real solution.  Veeam rep directed me to an article stating to upgrade all components.  Which is what I had already just done.  All backup copy jobs seem to be running as expected after re-enabling the jobs.

    coolsport00
    H
    coolsport00
    Forum|alt.badge.img+21
    • coolsport00
    • Veeam Legend
    • June 25, 2024

    Glad to hear you’re working again.

    Shane Williford - Veeam VMCA/VMCE | Veeam Legend | VUG Leader | VCP-DCV | Twitter: @coolsport00
    Chris.Childerhose
    Forum|alt.badge.img+21

    Great to hear you were able to get things working again even after the support case.

    Chris Childerhose - VMCA2024 | VMCE2023 | VMCE-SP2024 | Veeam Vanguard 8* | Veeam Legend 5* | VUG Canada Leader | vExpert 6* | Toronto VMUG Leader | VCAP-DCV/VCP-DCV | Object First Ace | Cisco Champion | Twitter: @cchilderhose | Blog Site – https://just-virtualization.tech
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