It’s that time again to remind everyone that all good things run out of support eventually. The 2023 calendar year has the following products reaching end of support status for the following products.
- Veeam Backup & Replication v10
- Veeam ONE v10
- Veeam Agent for Microsoft Windows v4
- Veeam Agent for Linux v4
- Veeam Backup for Nutanix AHV v2
- Veeam Service Provider Console v4
- Veeam Agent for Oracle Solaris v2
- Veeam Disaster Recovery Orchestrator v3 (Formerly known as ‘Veeam Availability Orchestrator’)
- Veeam Agent for IBM AIX
Dates To Be Defined:
- Veeam Backup for Microsoft 365 v5 (Formerly known as Veeam Backup for Office 365)
- Veeam Backup for AWS v4
- Veeam Backup for Microsoft Azure v3
- Veeam Backup for Google Cloud v2
As a footnote to this section, why do I say ‘dates to be defined’? This is because Veeam’s support for these products is based on ‘Next GA Date + 1 Version’ for the cloud protection products (AWS/Azure/GCP), and ‘Next GA date + 2 Versions’ for Veeam Backup for Microsoft 365. As Veeam don’t announce the release dates in advance (normally) for these products, at any point Veeam could release the next version, causing these versions to cease receiving support.
New versions for each of the above products are currently expected in 2023, so they will all cease receiving support at some point.
The Stages of Veeam Support
You may be thinking “I haven’t seen an update for a long time for these products, I thought it was end of life anyway”. That’s because Veeam have a two-stage sunset policy for support.
Stage One: End of Fix
When a Veeam product reaches end of fix, no further updates/patches or hotfixes are created for this as the general rule. In extreme case-by-case circumstances, an exception may be made. But you can still engage with Veeam Support for assistance on this version.
Stage Two: End of Support
This is the sad stage we find ourselves approaching now, at this point, Veeam Support will no longer provide assistance for these versions. However, don’t panic, as long as you have an active maintenance agreement and support the new minimum requirements, you can upgrade to the newer versions of these products at no extra charge!
Secret Stage Three: End of Life
The not-so-secret stage three is that after end of support, Veeam may still have the end of support versions available to download for a while, but once they’ve been pulled, they’re officially at stage three, end of life. At this point, downloads can only be acquired on an exceptional case-by-case basis from Veeam.