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Hello,

VeeamONE till version 12 was using connection from VeeamONE to VBR on port 2805 to connect to Veeam Agent on VBR.

In Veeam ONE 13 connection was exchanged from VBR to VeeamONE on port 2805, even VBR is on version 12.x.

We had enabled only connection from central domain, where is located Veeam ONE, to customer domain, where VBR is located.

So during adding VBR into Veeam ONE, Veeam Analytics Service (previously Veeam Agent) was installed, but connection timed out.

 

Adding VBR failed due no response from Veeam Analytics Service - status “Failed to install”.

 

Is not possible to download logs to troubleshoot as echo is not providing port number. 

On helpcenter is described VO → VBR connection only, even for Linux VBR.

 

Once connection from VBR to VO was allowed, data update was successful.

Finally, result is installed and Healthy.

 

Yeah with the VSA appliance you need to toggle on the connection option so VONE can connect to install the required components.  Once that is done the connection will timeout and everything works.  We had no issues with the first VONE upgrade and it updating the VBR servers with the new Analytics service.  To me it runs way better now and even moreso with Patch 1.

Our VBRs are running on v12.2 and 12.3.x. So no appliances. After upgrade of VONE to v13 we got issue as we are using microsegmentation and only connection from VONE to VBR was allowed. Now is discussion with security, that we need opposite connection ...

Our VBRs are running on v12.2 and 12.3.x. So no appliances. After upgrade of VONE to v13 we got issue as we are using microsegmentation and only connection from VONE to VBR was allowed. Now is discussion with security, that we need opposite connection ...

Ah ok.  Yeah we have all 12.3.x VBR servers and everything works but we have rules in place for bidirectional communication using strict rules.  Also it helps my Veeam evironment is on a separate domain from my Production for segragation.

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