+21There could potentially be bug in the RTM v13 release for those that have access to it and are MSPs. After upgrading a test box in my environment, the API/Web Services are not starting for me.
I updated from 12.3.2 version and now have a case open. I know
I will post an update to this thread once I get more details from Support and possible fixes, etc.
+1I upgraded my test environment, and I had no issues. Services, including API Service, are running fine. So maybe not everyone is affected.
Do we have any reports from service providers who already upgraded cloud connect infrastructures?
+21Yeah I am not sure if it was the 12.3 to 12.3.2 before the RTM that caused it but support is working with me on a case. Today I will test upgrade again from 12.3.2 to RTM and I am guessing it will work fine. It is odd but this was a DEV box I hadn't used for quite a while. I just don't want to see it in PROD if we update especially for VCC.
Had a similar problem in my Lab environment. The upgrade itself seemed to work fine, but 2 services did not start at the end. Couldn’t log in to the console afterwards. I have since reverted to a previous snapshot.
This server also has Enterprise Manager installed, and a couple of storage plugins (PureStorage and Dell Compellent, both latest versions of the plugins)
+21Had a similar problem in my Lab environment. The upgrade itself seemed to work fine, but 2 services did not start at the end. Couldn’t log in to the console afterwards. I have since reverted to a previous snapshot.
This server also has Enterprise Manager installed, and a couple of storage plugins (PureStorage and Dell Compellent, both latest versions of the plugins)
Yeah I was able to upgrade two other servers with 12.3.2.4165 to the RTM 13.0.1.180 without issue and all services started. Support is testing my theory about the 12.3.0.310 to 12.3.2.4165 then RTM upgrade to see if that is the cause. I will report back once they get back to me.
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