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Question

Snapshots performed but not saved?

T

Hi,

I have snapshots that are targetting my S3-compatible endpoint to save the data. I was able to confirm that the endpoint was available and accessible with the provided key and secret from the CLI but if I’m looking at the snapshot run, I can see that it ran successfully but I don’t see any artifact in the S3 bucket.

Where do I start looking at to solve this issue?

 

Thanks,

 

Christian

4 comments

P
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  • Pavithra
  • Comes here often
  • 12 comments
  • March 25, 2025

Hi Tardich, 
   Thankyou for posting your query. Could you please confirm if the export was successful. Also, Could you please let us know, how you verified that there are no artifacts in the S3 bucket? 


Regards,
Pavithra
    

matheusgiovanini
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  • matheusgiovanini
    matheusgiovanini
matheusgiovanini
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I would suggest checking the storage backend settings to see if any of these features are enabled and if they might be affecting the visibility or retention of your snapshot.

Matheus Giovanini | Senior Backup & Data Protection Analyst
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  • michaelxue
  • Comes here often
  • 15 comments
  • March 26, 2025
  1. Review Location Profile Configuration in K10
    • Confirm the correct endpoint URL format (with proper protocol )
    • Verify the bucket name is exact (case-sensitive in most S3-compatible systems)
    • Check region settings (some S3-compatible systems require a specific region value)
    • Ensure any path prefix is properly configured if being used
  2. Version Considerations
    • If using K10 version below 7.5.1 for Disaster Recovery operations, be aware of a known issue where SSL certificate validation fails when performing Veeam Kasten Disaster Recovery (KDR) restores from S3-compatible location profiles
    • Recommendation: Upgrade to the latest version to resolve this issue
  3. If Issues Persist
    • Collect K10 logs and create a service request for further assistance

Regards

 

      

 

T
  • tardich
  • Author
  • Comes here often
  • 1 comment
  • March 27, 2025

I’m soooo confused. Looking back at my configuration, I realized that I haven’t configured the export at all on my policies presets. So no wonder it wasn’t exported at all. Sorry for that.

 

If I understand correctly, backups (snapshots) are performed on the local storage, then exported (if I ask to 🙄) to my s3 bucket, right? So restoring locally should be faster than if performed against my s3 bucket?  Well, in my case, that wouldn’t change much as these two storage medias are remote anyway (local storage=NFS in my case, and S3 (minio) is on a remote storage anyway, on the same network as the NFS one.

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