Skip to main content

MSPs - VCC Hotfix Available for 12.2


Chris.Childerhose
Forum|alt.badge.img+21

As many of you saw the thread here on the community - Potential Bugs being found in VCC 12.2 | Veeam Community Resource Hub

There were support cases opened with Veeam for those of us that deploy Veeam Cloud Connect and a forum post as well - https://forums.veeam.com/cloud-connect-backup-f43/vcc-service-provider-issue-with-tenants-post-12-2-upgrade-t95372.html?sid=cfda2d0f2e174a9101cc69358aef31e1

Veeam has released today the KB with the hotfix that addresses the issue so if you have not upgraded to 12.2 then you can upgrade and apply the hotfix before allowing tenants access again to not have the issue. If you have the issue you need to work with support on DB cleanup.

KB4655: There is no FIB [summary.xml] error after Service Provider updates Veeam Cloud Connect to v12.2

8 comments

Cragdoo
Forum|alt.badge.img+9
  • Veeam Vanguard
  • 130 comments
  • September 10, 2024

Cross posting ……. 😮


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8402 comments
  • September 10, 2024
Cragdoo wrote:

Cross posting ……. 😮

LOL...hahaha 😋

 
 
 

dloseke
Forum|alt.badge.img+7
  • On the path to Greatness
  • 1447 comments
  • September 10, 2024

Thanks for posting...I looked earlier and there’s nothing posted on the SPC build numbers page, but maybe as it’s a hotfix there won’t be?  Not sure...I’ve never checked before for hotfixes.

https://www.veeam.com/kb4464


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8402 comments
  • September 10, 2024
dloseke wrote:

Thanks for posting...I looked earlier and there’s nothing posted on the SPC build numbers page, but maybe as it’s a hotfix there won’t be?  Not sure...I’ve never checked before for hotfixes.

https://www.veeam.com/kb4464

I am going to apply this to my VCC in my lab and see if the build number changes.  Will post back.

 
 
 

Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8402 comments
  • September 10, 2024

@dloseke -- Derek - the build number in the console and help does not change with this hotfix.  Probably some DLL file version I suspect.

 
 
 

Link State
Forum|alt.badge.img+11
  • Veeam Legend
  • 602 comments
  • September 11, 2024

Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8402 comments
  • September 11, 2024
Link State wrote:

That link is in my OP 😂 


k00laidIT
Forum|alt.badge.img+8
  • Veeam Vanguard
  • 73 comments
  • September 12, 2024

As an FYI I’ve noticed that this patch requires a reboot.


Comment