Skip to main content

Veeam Log Analysis - Log Diving 101


Chris.Childerhose
Forum|alt.badge.img+21

I have recently seen many people posting about issues with jobs, etc. and then some of the error messages they are seeing.  If you want to analyze the Veeam logs to see if you can troubleshoot the issue yourself you can follow the attached PPT file which is a Log Diving session from 2017.  It is a great resource and shows you where and what to look for in the logs with examples too.

Log Files are located here - C:\ProgramData\Veeam

This is where you will find the logs for the respective jobs.  Like backup jobs are located in the “Backup” folder then broken down in to subfolders by job name.

Hopefully this helps people when it comes to troubleshooting job failures as I have used this PPT file many times to help me prior to calling Support. :smiley:

24 comments

Link State
Forum|alt.badge.img+11
  • Veeam Legend
  • 609 comments
  • July 27, 2021

awesome doc m8, thx for share!


dips
Forum|alt.badge.img+7
  • Veeam Legend
  • 808 comments
  • July 27, 2021

Thanks for the share, it will come in really handy.


Kseniya
Forum|alt.badge.img+3
  • 408 comments
  • July 27, 2021

Wow, this is from Veeam Kickoff 2017! 

That’s a rarity, @Chris.Childerhose:smile:  @Rick Vanover look at this.

Thanks for sharing, Chris! 


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 27, 2021
Kseniya wrote:

Wow, this is from 2017 Kickoff! 

That’s a rarity, @Chris.Childerhose:smile:  @Rick Vanover look at this.

Thanks for sharing, Chris! 

No problem.  It is old but so handy for log analysis and a great resource.  Feel free to pin if needed for others @Kseniya :sunglasses:


MicoolPaul
Forum|alt.badge.img+23

Thanks for sharing @Chris.Childerhose it probably deserves a sticky as I think we’ll see a lot of these posts going forwards!

Also I’d just like to highlight to people the C:\ProgramData folder is hidden by default, it’s definitely NOT Program Files!


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 27, 2021
MicoolPaul wrote:

Thanks for sharing @Chris.Childerhose it probably deserves a sticky as I think we’ll see a lot of these posts going forwards!

Also I’d just like to highlight to people the C:\ProgramData folder is hidden by default, it’s definitely NOT Program Files!

Yes I think we will and thanks @MicoolPaul  for mentioning the hidden folder in Windows.  You need to show hidden files/folders in Explorer to see this one. :smiley:


NikolaPejkova
Forum|alt.badge.img+6
  • Product Strategy
  • 77 comments
  • July 27, 2021

Well done @Chris.Childerhose , #sharingiscaring” !!! :raised_hands:


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 27, 2021
NikolaPejkova wrote:

Well done @Chris.Childerhose , #sharingiscaring” !!! :raised_hands:

Thanks @NikolaPejkova :grin:


Kseniya
Forum|alt.badge.img+3
  • 408 comments
  • July 27, 2021
MicoolPaul wrote:

Thanks for sharing @Chris.Childerhose it probably deserves a sticky as I think we’ll see a lot of these posts going forwards!

 

It looks like we should consider creating a new section in community where we can place all ‘pinned’ posts :blush: 


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 27, 2021
Kseniya wrote:
MicoolPaul wrote:

Thanks for sharing @Chris.Childerhose it probably deserves a sticky as I think we’ll see a lot of these posts going forwards!

 

It looks like we should consider creating a new section in community where we can place all ‘pinned’ posts :blush: 

I like that idea as things like this would be great there.  Also some of the other great posts that have been pinned recently by others we could move there.


NikolaPejkova
Forum|alt.badge.img+6
  • Product Strategy
  • 77 comments
  • July 27, 2021

That would definitely come in handy, @Kseniya ! :nerd:  Like a board with information / content you just can´t miss :sunglasses:


Mildur
Forum|alt.badge.img+12
  • Influencer
  • 1035 comments
  • July 27, 2021

Thanks for the document :) I will share it with my team.


Forum|alt.badge.img+4
  • Experienced User
  • 576 comments
  • July 27, 2021

Thanks for sharing @Chris.Childerhose


regnor
Forum|alt.badge.img+14
  • Veeam MVP
  • 1352 comments
  • July 27, 2021

Great share @Chris.Childerhose The presentation is really useful and some parts were new to me.

@Kseniya A collection of must-read or best-of topics makes sense; especially if you're new to the community and/or Veeam it would be a good starting point.


JMeixner
Forum|alt.badge.img+17
  • On the path to Greatness
  • 2650 comments
  • July 27, 2021

Very useful presentation. 👍🏼

I will share it with my colleagues 😎


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 27, 2021
regnor wrote:

Great share @Chris.Childerhose The presentation is really useful and some parts were new to me.

@KseniyaA collection of must-read or best-of topics makes sense; especially if you're new to the community and/or Veeam it would be a good starting point.

Thanks.  Glad this one is proving to be useful to others. :grin:


Nico Losschaert
Forum|alt.badge.img+12
  • On the path to Greatness
  • 681 comments
  • July 27, 2021

Great post @Chris.Childerhose , thx for sharing! Can be very handy when needed at times to troubleshoot… ;-)


vNote42
Forum|alt.badge.img+13
  • On the path to Greatness
  • 1246 comments
  • July 28, 2021

Great resource for troubleshooting! Thanks for sharing!

I personally like the bottleneck-detector history (every 10 seconds)

 


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 28, 2021
vNote42 wrote:

Great resource for troubleshooting! Thanks for sharing!

I personally like the bottleneck-detector history (every 10 seconds)

 

Yeah this one is really good.


Rick Vanover
Forum|alt.badge.img+10

Impressive throwback! I think we need to put a modern something like this (and maybe for VBO or additional products...) at VeeamON 2022..


Chris.Childerhose
Forum|alt.badge.img+21
  • Author
  • Veeam Legend, Veeam Vanguard
  • 8495 comments
  • July 28, 2021
Rick Vanover wrote:

Impressive throwback! I think we need to put a modern something like this (and maybe for VBO or additional products...) at VeeamON 2022..

That would be awesome to update it for VeeamON 2022 as well as adding other products. :sunglasses:


damien commenge
Forum|alt.badge.img+5

Thanks for this excellent ressource :)


MartynJ.Elvy
  • Not a newbie anymore
  • 3 comments
  • October 10, 2024

Still really helpful…. thanks 👍


Cragdoo
Forum|alt.badge.img+9
  • Veeam Vanguard
  • 130 comments
  • October 13, 2024

I remember attending this session back in 2017 … one of the best sessions. Definitely missed sessions like this in Miami this year :)

 


Comment