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Question

unable to access to 10 dashboard

V

Hi,

this morning, unable to access to k10 dashboard : page is loanding but keep blank.

Inside gateway pod log, i have only this 3 requests:

ACCESS [2024-02-17T10:11:29.065Z] "GET /k10/ HTTP/1.1" 200 - 0 487 4 1 "10.42.4.172" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36 Edg/121.0.0.0" "d50720b4-9eee-459d-8515-ddd38ef38148" "172.16.1.65" "10.43.200.179:8000"

ACCESS [2024-02-17T10:11:29.172Z] "GET /k10/static/index-d021ebd6.css HTTP/1.1" 200 - 0 80835 5 1 "10.42.4.172" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36 Edg/121.0.0.0" "1b717baf-54d3-4acb-885b-096e77fd558b" "172.16.1.65" "10.43.200.179:8000"

ACCESS [2024-02-17T10:11:29.177Z] "GET /k10/static/index-dff476e7.js HTTP/1.1" 200 - 0 514421 11 0 "10.42.4.172" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36 Edg/121.0.0.0" "0190db02-4aa5-4192-973f-9828d240e48e" "172.16.1.65" "10.43.200.179:8000"

Have you an idea ?

I have try to restart all pods: same problem…

 

EDIT: Resolved: it was a browser cache problem...

    2 comments

    Madi.Cristil
    Forum|alt.badge.img+8
    • Madi.Cristil
    • Community Manager
    • 617 comments
    • February 28, 2024

    @FRubens 

    Madi Cristil
    FRubens
    Forum|alt.badge.img+2
    • FRubens
    • Experienced User
    • 96 comments
    • February 28, 2024

    Hello @Vecteur IT ,

    Thank you for using k10 community.

    Glad to know you have fixed the issue.

    As per your description the access to dashboard was not working due a problem with your browser cache, and after cleaning it, you have managed to access the K10 dashboard.

    If there is no more issues, would you please mark the post as resolved.

    Thank you

    Rubens

    Comment


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